The actual nuts - the range, from raw to salted, honey roasted to chocolate coated - are uniformly of high quality and very tasty. The service, packing, tracking updates and actual delivery are exe... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Despite a hiccup initially ( order delivered to wrong door) my new parcel arrived yesterday. Everything thing is delicious, we bought the corn just to try it, wow new best snack. The chocolate gingers... Zobacz więcej
Always enjoy a chocolate coated Brazil nut and these are among the best I have had recently, recommend 👍🏼
You'd have to be 'nuts', not to use Nutsoasis. One of our favourite treats, chocolate coated Brasils, became difficult to get hold of. Nutsoasis to the rescue, not only with normal Choc Brasils... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Nuts Oasis is a UK-based supplier of raw nuts, roasted and salted nuts, crackers, and confectionery. We operate out of London, UK, and focus on providing high quality, fresh nuts to our customers. Each ingredient in our products is carefully selected to maximize both its nutritional benefits and taste. We use only the finest produce from around the globe. We produce over 100 types of nuts and confectionery using our unique roasting and mixing techniques.
Dane kontaktowe
Zjednoczone Królestwo
- info@nutsoasis.co.uk
- nutsoasis.co.uk
4,7
Doskonała
375 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Products were easy to order
Products were easy to order, arrived quickly and are really tasty. What more could I ask for?
Thank you.
4 marca 2024
Love Your Nuts
Fast delivery. Various nuts are amply coated, especially the Brazil nuts, they are fantastic.
7 marca 2024
Delivered very quickly
Delivered very quickly. excellent nuts and reasonably priced. Will be buying more.
2 marca 2024
Try me nuts
Gorgeous nuts, good delivery and good packaging. Reasonable price if you are a nut lover as i am.
29 lutego 2024
Wonderful salted roasted pecans
Wonderful nuts. Delivered very quickly. Have already ordered more.
29 lutego 2024
Top Quality Products With Something For Everyone Ease of ordering from a vary varied…
Ease of ordering from a vary varied selection of nuts and chocolates. Exceedingly quick delivery, with the products so well packaged individually in top quality bags then in safe outer packaging.
26 lutego 2024
Misleading website
Very poor guidance on website regarding gluten free products and on contacting them, they seemed to have no idea how impactful incorrect or misleading information can be. To be fair they refunded my purchase as it was useless to me.
16 lutego 2024
Odpowiedź od Nutsoasis
Thank you for your review. We want to clarify a few points regarding your experience. Firstly, our website is designed to provide clear information to our customers, including warnings about allergens such as gluten. We understand that oversights can happen, but it's important to note that this information was readily available prior to your purchase.
Upon receiving your feedback, we noticed that you became aware of the gluten warning after you had already made your purchase. We take customer health seriously, which is why we prominently display such notices on our product pages. We strive to ensure that all relevant details are communicated clearly to our customers.
When you contacted us regarding your concerns, we promptly offered to facilitate the return of your item and provide a refund, despite our policy not typically allowing returns in such cases. We believe in prioritizing customer satisfaction and safety above all else.
We understand that misunderstandings can occur, and we're committed to addressing them swiftly and fairly. We appreciate your understanding and hope to continue serving you in the future. If you have any further questions or concerns, please don't hesitate to contact us.
Super fast delivery !!
The delivery was quick.
There was a small mistake with my order that was rectified in super quick time and customer services was excellent and my little problem was resolved in super quick time.
*Edit to add Dark Chocolate Walnuts are to die for they are scrummy delicious !!
15 lutego 2024
Not yet received
At the time of answering this survey I have not received the goods. According to the tracking tool it has been sat in Tyneside for a week.
22 lutego 2024
Odpowiedź od Nutsoasis
Thank you for your review. We value your feedback and would like to address the issue you've raised. We understand your frustration and apologize for any inconvenience caused by the delay in receiving your order. While we strive to ensure timely delivery, occasional issues may arise with courier services beyond our control.
We encourage customers to reach out to us directly if they encounter any problems with their orders. Our customer service team is dedicated to resolving issues promptly and ensuring customer satisfaction. Had you contacted us earlier, we could have initiated an investigation into the whereabouts of your order and taken steps to resolve the issue.
Rest assured, we are now actively looking into the status of your order with the courier company and will work diligently to resolve any issues. We appreciate your patience and understanding in this matter. If you have any further concerns or require assistance, please don't hesitate to contact us directly. We are here to help and ensure that you receive the excellent service you deserve.
excellent service
9 lutego 2024
The nuts themselves were nice but the…
The nuts themselves were nice but the chocolate that covered them was not nice at all
7 lutego 2024
You'd have to be 'nuts' not to use them
You'd have to be 'nuts', not to use Nutsoasis.
One of our favourite treats, chocolate coated Brasils, became difficult to get hold of.
Nutsoasis to the rescue, not only with normal Choc Brasils but a huge range of variations too. Tried a mixed variety of different products, (about 1½ kg) all consumed with relish and really looking forward to placing another order for these indulgences.
Certainly anything but disappointed.
6 lutego 2024
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