Although I did have issues with my order, I am happy to say that they were resolved efficiently by the team. Thank you for helping me avoid time wasting emails. Best wishes
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Omg THANK GOD 🙏 I read the reviews before I paid my money. I was gunna go for the 3 month subscription and trustpilot caught my eye so thought I'd just see what ppl thought and soooo glad I did check... Zobacz więcej
Reakcja na opinię
Me solucionaron la cancelación de la aplicación porque no es lo que ando buscando, por lo que solicité reembolso, no obtuve el pago total. Escribí reportando mi solicitud y me dieron respuesta inmedia... Zobacz więcej
Reakcja na opinię
Yaroslav helped solve my problem of an unsolicited subscription. He listened to my situation and was very kind in solving the situation, that truly benefited me.
Reakcja na opinię
Informacje dotyczące firmy
O Nutrimate
Napisane przez firmę
NutriMate is an innovative nutrition app designed to make weight loss both easy and enjoyable.
It provides holistic nutrition knowledge, promoting sustainable results.
Key Features of NutriMate:
• Customized Fasting Plan: Enables users to effectively manage fasting periods, reducing cravings and snacking.
• Personalized Weight Loss Journey: Offers detailed, step-by-step guidance on losing weight.
• Recipes Library: A collection of healthy, balanced, and simple recipes to support dietary goals.
• Meal Planning: Assists in preparing meals in advance, ensuring availability of healthy options.
• Progress Tracker: Monitors weight loss progress with comprehensive statistics.
• Comprehensive Health Tools: Includes a water tracker, step counter, and mood tracker.
NutriMate's approach to weight loss is holistic, focusing on balanced nutrition and forming lasting, healthy eating habits.
Its customizable features assist users in navigating the complexities of weight loss to achieve and maintain their health objectives.
JOIN USDane kontaktowe
Huckletree Soho, Ingestre Place, W1F 0JL, London, Zjednoczone Królestwo
- support@nutrimate.fit
- nutrimate.fit
3,3
Średnia
93 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I like the daily information about…
I like the daily information about balancing. I stalled in my weight loss journey. Remembering information on a healthy lifestyle
27 grudnia 2025
Opinia niezależna
Odpowiedź od Nutrimate
Hi Berfin!
Thank you so much for your positive feedback! We’re thrilled to hear that you’re enjoying NutriMate. If you have any suggestions or need assistance, feel free to reach out to us at support@nutrimate.fit. We’re here to help!
Have a good day!
It is was a pleasure that I had this…
It is was a pleasure that I had this app on my iPad it helped me out during the duration of my use to it although I used it for a little while but due to a major set back with back surgery I had to stop, and when it came to the renewal time it took place and I was charged I mailed the CS DEPARTMENT my grievance of this charge since I stopped using the app for a while they assisted me graciously and cancelled the subscription. I definitely will use it again once I am back on my feet. Go team .
25 grudnia 2025
Opinia niezależna
Odpowiedź od Nutrimate
Hello Abdel!
Thank you so much for your review! We’re glad to hear that our Support Team was able to assist you with your subscription and resolve the issue gracefully. It’s wonderful to know that you enjoyed NutriMate during your use, and we look forward to supporting you again once you’re back on your feet. Wishing you a smooth recovery! If you ever have any questions or need support, we’re here for you at support@nutrimate.fit.
Have a lovely day!
Fraudulent double charges in One month !
I’m frustrated to say that this app is not worth it. The only thing they excel at is double charging users. There are no meal plans provided as they advertise; you have to create your own.
They charged my credit card twice in one month for the same item(November to be precise), and when I requested a refund, I was shuffled between agents without any resolution. The app prompts me to register again each time I try to log in and forces me to answer the same questions repeatedly.
I’m incredibly angry and disappointed; all I wanted was a refund for the second charge, but they’ve refused. I cannot recommend this app to anyone unless you have unlimited credit to deal with their double charges.
20 listopada 2025
Opinia niezależna
Odpowiedź od Nutrimate
Hello.
We’re truly sorry to hear about your frustrating experience, and we completely understand your frustration.
Please note that all charges require explicit consent before any purchase, and we take these concerns very seriously. If you’ve experienced a double charge, we want to resolve it as quickly as possible. We’d like to assist you in clarifying any charges and make sure your issue is handled appropriately. In regards to the login problem, if the app is prompting you to register again, it’s likely that your account wasn’t logged in correctly. Once logged in, this issue should be resolved.
Kindly email us at support@nutrimate.fit with "NutriMate.Review" in the subject line, and we’ll make sure to address this promptly. We appreciate your patience and understanding as we work to fix the situation.
It was a little bit of a challenge but…
It was a little bit of a challenge but I was able to cancel my subscription thanks in part to the support team
14 listopada 2025
Opinia niezależna
Odpowiedź od Nutrimate
Hello Andy!
We’re pleased to hear you’re enjoying NutriMate! We noticed your rating is lower than we hoped. We’d love to understand any concerns you may have and how we can improve. Please reach out to us at support@nutrimate.fit with your feedback. Your satisfaction is important to us.
Have a nice day!
I was charged for this while I did not…
I was charged for this while I did not order it. I contacted them and told them I never received anything from them and they refused to refund me $89.02. This is nothing but a scam! I would never have ordered this because I am on a very strict income as I am disabled and don’t have extra money to throw away on something that has NO PROVEN POSITIVE RESULTS. Total SCAM! I’m sure that after my review of their SCAM and lack of returning my numerous calls, I will never get my money returned. Shame on these Scammers!
12 października 2025
Opinia niezależna
Odpowiedź od Nutrimate
Hello Jackie!
We are sorry for any confusion. Kindly note that our subscriptions are set to auto-renew to ensure uninterrupted service. We always warn users about them on the purchase screen before payment and in the checkout. Please contact us at support@nutrimate.fit with "NutriMate.Review" in the subject line, and we'll assist you as soon as possible.
Looking forward to hearing from you!
Odpowiedź od Nutrimate
Hi Alex!
We’re happy to hear that you’re enjoying NutriMate! Your positive review is incredibly motivating for our team. If you have any further suggestions or need assistance, please reach out to us at support@nutrimate.fit. We’re always here to help and ensure you have the best experience possible. Thank you!
This is a scam!!
This is a scam!!
Please run!!
I have been charged twice for a platform that I never accessed. My attempts to cancel or resolve the issue have been blocked by an unprofessional, inaccessible support system that only provides automated responses.
This is a scam!!!
14 października 2025
Opinia niezależna
Odpowiedź od Nutrimate
Hello Doreen.
We’re really sorry to hear about your experience, and we completely understand your frustration. Please know that we never charge users without their consent, and there are multiple confirmation steps during the subscription process to ensure everything is clear. You can cancel your subscription anytime by going to Account > Settings > Manage Subscription.
Our team is already looking into your case, and we’ll assist you as soon as possible. We take these concerns very seriously and are committed to resolving this for you. Thanks for your patience.
Read carefully so that you understand the terms
I am disappointed in the app in regards to there is no week 2 to help you on your journey. The only thing the app helps me with is, tracking my fasting hours.
When I sent their customer service a note in reference to an automatic renewal, I found them to be understanding and willing to negotiate an acceptable solution for both me and them.
So, think carefully about getting the app, read carefully and don't fear contacting customer service at anytime. I worked with Alex and he was professional and kind.
30 września 2025
Opinia niezależna
Odpowiedź od Nutrimate
Hello!
Thank you for sharing your feedback. We’re pleased to hear that our customer support team, especially Alex, provided professional and helpful assistance regarding your subscription. We also appreciate your input on the app’s content and will take it into consideration as we continue to enhance NutriMate. For any further questions or support, please contact us at support@nutrimate.fit.
I almost signed up for this twice and…
I almost signed up for this twice and then read the reviews and it looks like I saved myself alot of headaches!!!
20 września 2025
Opinia niezależna
Odpowiedź od Nutrimate
Hello Melissa.
We appreciate you taking the time to share your thoughts. While reviews can vary, we’re continuously working to improve NutriMate and provide the best experience for our users. If you ever have questions or would like more information, our support team is happy to assist you at support@nutrimate.fit. We’re here to help!
Wish I could rate a ZERO
Wish I could rate a ZERO, I would! Do not purchase. Not worth the hassle. I was charged 62.96 per month! I tried the trial, I forgot to cancel. They charged me for 3 months 62.96 each month. I tried to get my bank Wells Fargo deny these charges to no avail. I have not used the app since post trial. I am now filing with consumer affairs AG in my State.
12 września 2025
Opinia niezależna
Odpowiedź od Nutrimate
Hello Lucy.
We're sorry for any confusion. Our subscriptions are set to auto-renew to ensure uninterrupted service. We always warn about renewals on the purchase screen before payment and in the check. Please reach out to us at support@nutrimate.fit with "NutriMate.Review" in the subject line, and we'll assist you as soon as possible.
Deceptive deceitful and devious
Deceptive deceitful and devious
No advanced warning regarding renewal charges Nearly impossible to cancel your subscription. Not a personalized program. Forget a refund they used every trick to deny. Delayed tactics used in order to bill 2 extra months. SCAM!!
17 sierpnia 2025
Opinia niezależna
Odpowiedź od Nutrimate
Hello Donna.
We’re truly sorry to hear about your experience and understand how upsetting this must feel. Please know that we take these concerns seriously and never intend to mislead or inconvenience our users.
Our subscription terms, including auto-renewal details, are outlined clearly during sign-up, and users can cancel at any time via Progress > Settings > Manage Subscription. That said, if you experienced any issues during the cancellation process or believe you've been unfairly charged, we want to make it right.
Please contact us at support@nutrimate.fit with "NutriMate.Review" in the subject line so we can review your case in detail and assist you directly.
Odpowiedź od Nutrimate
Hello Mary!
Thank you for your feedback! We’re glad you’re enjoying the app. We’ll pass your suggestion to our team as we work on improving the user experience. If you have any suggestions or need assistance, feel free to reach out to us at support@nutrimate.fit.
My cats enjoys the can wet food I love…
My cats enjoys the can wet food I love how much meat $1 great deal and ingredients are healthy.
2 sierpnia 2025
Opinia niezależna
Odpowiedź od Nutrimate
Hello!
Thank you for your comment! We want to clarify that NutriMate is a mobile app designed to help you with intermittent fasting and mindful eating. If you have any questions about our app or need support, please feel free to contact us at support@nutrimate.fit.
La peor experiencia con una app.He …
La peor experiencia con una app.He pedido la cancelación de la subscricon el 21 de enero y hoy me han vuelto ha cobrar.No responden a los mails.Les voy a poner una denuncia
21 stycznia 2025
Opinia niezależna
Odpowiedź od Nutrimate
Hola Nicoleta.
Lamentamos mucho tu experiencia. Recuerda que puedes cancelar tu suscripción en cualquier momento desde la app, en Progreso > Ajustes > Administrar suscripción.
Hemos recibido tu correo electrónico y nuestro equipo de soporte ya está revisando tu caso. Te ayudaremos lo antes posible. Gracias por tu paciencia y, una vez más, lamentamos mucho las molestias ocasionadas.
I never received access to the platform…
I never received access to the platform after signing up, yet I was still charged monthly without fail. It's incredibly frustrating that while signing up is easy, cancelling the service is unnecessarily difficult—something I find quite unprofessional.
There was no way to access the platform or the promised content, and support was almost impossible to reach. The only option was a phone number that directed me to an email, which then responded with automated replies—no real help provided.
I genuinely wish I had read more reviews before making the purchase. Based on my experience, I would not recommend this platform. Proceed with caution.
4 lipca 2025
Odpowiedź od Nutrimate
Hello Ivy.
We’re sorry to hear about the trouble you’ve had accessing NutriMate and managing your subscription. Usually, after payment, you are prompted to create an account and download the app, and we send a welcome email with instructions. To cancel your subscription, please log into your NutriMate account if purchased directly through our website.
We have received your message and are working on resolving the issue. Please check your email for updates. If you need further assistance, contact us at support@nutrimate.fit. We’re here to help.
Absolute scam
Absolute scam. Taking money every month and cannot cancel it.
22 czerwca 2025
Opinia niezależna
Odpowiedź od Nutrimate
Hello Felipe.
We are sorry to hear about your experience. Please note that our subscriptions are set to auto-renew to ensure uninterrupted service. We always warn about this on the purchase screen before payment and in the check you receive after the purchase is completed. To cancel your subscription, please log into your NutriMate account if you purchased directly from our website. You can manage your subscription there. If you need any assistance or have more questions, don’t hesitate to reach out to us at support@nutrimate.fit with "NutriMate.Review" in the subject line.
We're here to help.
A complete scam they’ve been charging…
A complete scam they’ve been charging my mom $50 MONTHLY, with no possibility to cancel the subscription.
11 czerwca 2025
Opinia niezależna
Odpowiedź od Nutrimate
Hello Sussy.
We're very sorry for the frustration this has caused. Please note that we always inform users about the automatic renewal on the purchase screen and in the checkout process. You can cancel the subscription anytime by going to Account > Settings > Manage Subscription. We have received your email and will assist you as soon as possible to resolve this issue.
Thank you for your patience.
Love this app
Love this app. It helps to keep me accountable. I lose weight fast but I gain it easily too. I've been using the app for going on a month and I've lost 20 lbs.
31 maja 2025
Opinia niezależna
Odpowiedź od Nutrimate
Hello Darla!
Thank you for sharing your experience — and congratulations on your incredible progress! Losing 20 lbs in just a month is a remarkable achievement. If you have any suggestions or need assistance, feel free to reach out to us at support@nutrimate.fit.
Take care!
Scam does not live up to other fasting apps
Well reading this now and a little too late it is a scam ~~I paid 3 months and now reading this ~~ i will prob be charged again please report this site shut them down
20 maja 2025
Opinia niezależna
Odpowiedź od Nutrimate
Hello Michelle.
We’re very sorry to hear about your concerns and any frustration you’re experiencing. Please know that we take these matters very seriously. Our goal is to provide a trustworthy and valuable service to all our members.
If you feel you’ve been charged incorrectly or have any issues with your subscription, please contact us directly at support@nutrimate.fit with "NutriMate.Review" in the subject line. We’ll review your account promptly and work to resolve any problems.
Nutrimate this is a scam!
Nutrimate this is a scam!! i tried to register and after the service never worked and they take money every month although they provide nothing. They do not accept the refund. I believe they are scammers and should be closed.
9 maja 2025
Opinia niezależna
Odpowiedź od Nutrimate
Hello Saaradha.
We’re sorry to hear you’re disappointed. We’d like to understand more about what didn’t work as expected. Please note that our subscriptions are set to auto-renew to ensure uninterrupted service. This is clearly stated on the purchase screen before payment and also in the receipt you receive after completing your purchase.
If you have concerns about charges or service, please contact our support team at support@nutrimate.fit with “NutriMate.Review” in the subject line. We’ll assist you as soon as possible to resolve any issues.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.