National Union of Professional Foster Carers Recenzje 

100
•
Wynik TrustScore: 5 na 5

4,9

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Oceniono na 5 z 5

I am one of the 3 main witnesses in the current high-profile Employment Tribunal court case. I came across ROBIN @ NUPFC in 2021. Since then Robin and his team have always been by my side he... Zobacz więcej

Oceniono na 5 z 5

Even though my complex case is still ongoing, this is the first time in my entire fostering journey that I have ever felt truly supported by anybody. The NUPFC stepped in immediately with real teeth a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

NUPFC has been the only independent support we have received during our challenging times. You have been there all hours of the day and night whenever we have needed you offering advice or simply list... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

NUPFC have helped me on numerous occasions on very large matters. I have had prompt replies and help, follow ups and great advice. Honestly I feel they go above and beyond to help. They also remember... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Związek zawodowy
  2. również w kategorii:
  3. Organizacja non-profit

Napisane przez firmę

The National Union of Professional Foster Carers (NUPFC) provide valuable assistance and services to its members, including representation during allegations process, representation during standard of care proceedings, as well as helping to find solutions to problems that may occur between you and your foster agency or local authority.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

100 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(100)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 28

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Oceniono na 1 z 5

Disappointed / Let down



I am very disappointed and feel let down, You took a sum of £1000

I emailed you to request a full refund for inadequate support provided, I was not responded to.

I was in a very vulnerable situation, yet you failed to support me, however you appeared to be favoring my employer who I had a grievance with.

I was lied to, manipulated and request for refund of £1000 was ignored.

3 listopada 2024
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Odpowiedź od National Union of Professional Foster Carers

Dear Rafiya

We have a duty to protect members subscriptions who have been members for the required period prior to needing the Union’s assistance. 

However we will not refuse to assist those who need help immediately upon joining the Union but this can only be achieved by charging a fee. 

To assist Union members in cases can mean an average cost to the Union often in excess of £3000 per case. 

In your case the outcome was very successful and we are disappointed that you feel your fee should be refunded, which under our rules we are unable to do. 

Nevertheless despite the fact that you feel you are entitled to a refund I would like to thank you for your review as it enables us to highlight and explain the current position.

We encourage all Foster Carers to join the Union before they require our support to ensure they receive this without additional charges. 

Oceniono na 5 z 5

Join NUPFC now - support, validation and advice.

Can't tell you how worthwhile joining NUPFC is.
We hadn't been members for quite the full two months when we got some news that rocked us.
NUPFC were so prompt in replying to our call and Chris was incredibly helpful. He took all the necessary info, and although we weren't sure if there was much that NUPFC could do for us with our circumstances, Chris went away, spoke to relevant people and got back with information and advice from which I was able to make a plan for our next steps.
I felt heard and validated in our concerns and know that should we have any further issues or queries at all I wouldn't hesitate to call them again.

9 stycznia 2025
Opinia niezależna
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Oceniono na 5 z 5

Always there

Always there, always get an answer. It's what you need as a Foster Carer

3 października 2024
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Thank you for the great review!

Oceniono na 5 z 5

The only independent support foster carer's need

Every foster carer should join this Union, it is the only independent government approved Union for foster carer’s.
Without the support and help from them and
Fosterwiki, from going through an allegation and being treated horrendously by our Brocken system I would not have continued to support the most vulnerable children in our society.

6 października 2023
Opinia niezależna
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Oceniono na 5 z 5

Knowledgeable people willing to stand up for your rights and the rights of the children in your care. Recommend a*

Knowledgeable people willing to stand up for your rights and the rights of the children A* recommend. We were decieved into thinking that foster talk were our union. They only kick in if you are arrested and under police caution. Wish I had known about them sooner.

20 listopada 2024
Opinia niezależna
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Thank you for your kind review.

Oceniono na 5 z 5

Good communication

Good communication. Helpful when giving advice and dealing with an issue.

1 września 2024
Opinia niezależna
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Thank you for your kind review. We are glad to have helped

Oceniono na 5 z 5

A transformative force!

The National Union of Professional Foster Carers (NUPFC) has been a transformative force for us, providing an independent voice, advice, and support untethered from local authorities and agency fostering services. This independence ensures that they can advocate effectively for our wellbeing, safeguarding, and rights without bias or external influence. Their work has been crucial in ensuring fair treatment and protection for us. As Foster Parents we take on a uniquely challenging yet deeply rewarding role. We wholeheartedly recommend the NUPFC to anyone involved in or considering fostering. Their dedication ensures that we and the children in our care receive the support and protection we all deserve.

2 lipca 2024
Opinia niezależna
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Thank you for your kind review. We are glad to help.

Oceniono na 5 z 5

At last, an organisation you can put your trust into.

From a long term foster carer, these guys are superb. If you feel let down and or intimidated by your agency and or local authority, don't feel you are on your own. This union will stand by your side, and stick up for your rights. We desperately required union intervention, now we have it, don't hesitate to join. Together we are stronger.

20 listopada 2024
Opinia niezależna
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Thank you for your kind review. We are glad to help.

Oceniono na 5 z 5

I joined NUPFC because they are a truly…

I joined NUPFC because they are a truly independent union that supports and represents foster carers I didn’t understand how vulnerable foster carers are especially if an allegation is made I have read some truly awful stories about how devastating and upsetting this can be The NUPFC have a legal team and have qualified foster carers who understand the difficulties we can face I have advised all foster carers that I know to join so they are protected I have not used them for any advice but they are there if I need to in the future

20 listopada 2024
Opinia niezależna
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Thank you for your kind review.

Oceniono na 5 z 5

We needed NUPFC and now we have them!

We needed NUPFC so badly and now we have them! Huge thank you to them for helping me with a problem and for making me feel more supported and valued. One of the biggest problems of fostering can often be a feeling of isolation. We are stronger and better with them beside us.

20 listopada 2024
Opinia niezależna
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Thank you for your kind review. We are glad to help.

Oceniono na 5 z 5

Foster carers experience

As foster carers we reached out to NUPFC when we were having difficulties around our foster children with the local authority deciding to move the children to another placement, the nupfc gave us lots of advice and took action to reverse the local authorities decision,
As a result the children were allowed to stay with us until 18yrs old,
As they had been in placement with me and my husband for 12yrs, it was a relief for us and the children who are now teenagers.
We are so grateful for the NUFC s intervention.

18 października 2023
Opinia niezależna
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Oceniono na 5 z 5

A recent discovery

Only recently discovered their existence and joined them. Process was nice and easy and had chance to discuss their current work and ambitions for the future of the service with a rep. Found the rep very well informed and knowledgeable and that added to sense of a professional environment.
For the peace of mind its a bargain in terms of subs.

17 października 2024
Opinia niezależna
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Thank you for your review

Oceniono na 5 z 5

Responsive, Practical and Supportive

I am so glad that I joined NUPFC and wish I had done so sooner. I would recommend it to all foster carers. They always get in touch incredibly quickly. Chris provided excellent advice as well as 'getting' the situation and underlying issues immediately. He was supportive and encouraging, which we really needed. He attended Panel with us, which made a huge difference in all sorts of ways, and has given me additional practical advice. It doesn't necessarily need to be a 'huge' issue either - realistic, practical advice based on in-depth knowledge and wide experience has been invaluable to us and I won't hesitate to check in with NUPFC if I need advice again.

28 sierpnia 2024
Opinia niezależna
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Thank you for a great review

Oceniono na 5 z 5

Protection for Foster Carers

We genuinely wished that we had been members of the NUPFC sooner after having false allegations made against us by the LA SW, she removed a sibling placement of 7 years but of course waited until after Christmas and then provided the children with no transition whatsoever.
The LA was abysmal and we have identified many systematic failings of which have now been passed on to the LGSCO for investigation.
However, we can confidently say that this would never had gone this far if we had of been members of the NUPFC at the time.
It is in effect an insurance policy that all Foster Carers should have.
Robin is always available for any question/concern that we may have and this in turn ensures that the children that we support have continuity moving forwards and secures the longevity of the placement. It genuinely is a no brainer, thank you for your ongoing support!

18 września 2024
Opinia niezależna
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Oceniono na 5 z 5

Thank Goodness for NUPFC

My partner and I foster three children, two who have special needs, and we also raise our own two children, both also with special needs. Despite glowing annual reviews from both our fostering agency and local authority social workers every year, as well as being supposedly "sought after" carers, we knew fostering could potentially place us in a vulnerable position as there are no mechanisms in place for protecting foster carers when allegations are made; you hear the stories, but until it happens to you, it's hard to quantify.

After listening to a representative from NUPFC on LBC radio, we signed up that very day, hoping we'd never need their support, but taking comfort in the fact we had a bit of a safety net for a very reasonable monthly fee.

About a year later, we found ourselves in a situation where (false) allegations were made against us from a previous looked after child. It was an awful and stressful experience, and we realised how truly vulnerable we were, how do you prove something didn't happen?! It was very much a situation of "guilty until proven innocent" from the Local Authority, and the process is not transparent or in anyway fair toward the carers. We were relieved to have extremely detailed recordings (daily records) which we could provide, and fortunately, our fostering agency was extremely supportive (this is rare) and was happy to work with the NUPFC to defend our position. After a call to NUPFC. We had numerous support calls and a legal team liaising with the Local Authority and representing us at the meetings. Our representative from NUPFC really knew his stuff, understood processes, and navigated us through the process. It really did lessen the stress for us. It became very clear, very quickly, how dishonest, incompetent and/or underhanded the Local Authority can be, especially when facing an overzealous and rather feisty LA SW that "steps in" and arguably has their own agenda, and will do almost anything to get their way.

After a long meeting, the allegations were dropped and we were cleared of any wrongdoing, but we're not certain the outcome would have been the same without NUPFC's excellent support and intervention.

Being members of the NUPFC has given us more confidence to continue our fostering journey and advocate for the children entrusted into our care. If you are a Foster Carer, do not hesitate! You need this service!

1 czerwca 2024
Opinia niezależna
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Thank you for your kind words. We were glad to help!

Oceniono na 5 z 5

Excellent Service at a reasonable price.

Have asked for advice twice once was for an allegation. The advice received was the day after being told about the allegation. It made life so much easier and took the stress out of the allegation knowing you had support at the end of the telephone. Robin always gets back to you very quickly. For the £10 a month for the first person joining and then £4 per month for other persons in the house it is money well spent.

16 października 2023
Opinia niezależna
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Thank you for your amazing feedback

Oceniono na 5 z 5

OUTSTANDING & UNWAVERING SUPPORT

We received outstanding & unwavering support from Robin & Sandra throughout our recent Standards of Care investigation. The LA tried to suggest that NUPFC could not represent us, Robin quickly & politely informed the LA differently. Sandra was our amazingly calm & reassuring representative throughout the whole investigation, which resulted in a not only positive outcome but also an apology from the head of service.
We cannot Thank & Recommend NUPFC enough, They are truly amazing, lifesavers when you need them the most.

9 lipca 2024
Opinia niezależna
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Thank you for your amazing feedback

Oceniono na 5 z 5

So glad I joined

So glad I joined. Excellent direct support with a problem I had recently which is ongoing. Opened my eyes too as to the difficulties for other foster carers across the country. Not just me. The subs are great value for money knowing that they will have your back 100%.

14 września 2024
Opinia niezależna
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Thank you for your amazing feedback

Oceniono na 5 z 5

Respond to Care Standard report

I found NUPFC on Google search, I am proud today this a membership I will never regret signing up. I would shout in a very loud voice if you are a foster carer? What can you loose? Here you get professional support.

I have made contact twice and I was supported and directed in the right path way. If it have not been for NUPFC may career as a new foster carer would have been stained with incorrect information from my agency .
Please if you have never had issues with your company, you can still get clarity on things you may not be clear with with the laws around fostering .

I am happy I JOINED.

29 stycznia 2024
Opinia niezależna
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Thank you for your amazing feedback

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