National Parts Depot Recenzje 12 526

Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Had an issue with receiving a part. I had left a 1 star review. Unfortunately it reflected on npd. Was not my intention. They have been great in the past and had again been exceptional and already hav... Zobacz więcej

Oceniono na 4 z 5

Great job overall. My only critique would be that the paper catalogue is much easier to use to locate the actual pieces I’m looking for. This might be my inability to identify the part by catalog name... Zobacz więcej

Oceniono na 5 z 5

Super fast shipping! Packaging care was impressive (really did a great job!) Prices are competitive and very reasonable (especially with free shipping!) I'll be ordering again for all my restorat... Zobacz więcej

Oceniono na 5 z 5

Competent and knowledgeable rep that went out of the way to make sure I got exactly what I needed. Fastest shipping of any of the restoration vendors I've used in recent years. Quality products too. M... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep samochodowy
  2. Sklep z akcesoriami samochodowymi

Napisane przez firmę

NPD is a premier supplier of restoration parts and accessories for 1965-1973 Ford Mustang, 1979-2004 Ford Mustang, 1967-1981 Chevrolet Camaro, 1964-1987 Chevrolet Chevelle/Malibu/El Camino, 1967-1981 Pontiac Firebird and Trans Am, 1964-1972 Pontiac GTO/Tempest/Lemans, 1967-1973 Mercury Cougar, 1955-1957 Ford Thunderbird, 1948-1996 Ford F-series Truck and Bronco, and 1947-1998 Chevrolet C/K Series 1/2-Ton Truck

National Parts Depot "Restoring American History since 1976"

Napisane przez firmę

1-3 day delivery to most of the USA. 4 fully-stocked warehouse locations, 24/7 Order & Customer service support, Low shipping rates
At NPD we strive to maintain the highest level of professional service and appearance. We have a longstanding commitment to treating all customers the way we want to be treated- with respect, support, and kindness. Having our roots in the restoration business, NPD is well aware of what it takes to build a show-winner. Replacement parts must be of the highest caliber, in materials as well as workmanship. We work very hard to bring the best product to our customers at the best price. If a part meets our standards, rest assure it's the best reproduction available for your classic.

1-3 day delivery to most of the USA. 97% initial order fill rate

Free ground shipping in the lower 48 states over $300 with no oversize charges.

45 day return policy. First-rate customer service.

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

13 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 53% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

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Oceniono na 3 z 5

Poor craftsmanship …

What i liked is that you had the part in stock that I needed .
What i didn't like is that unlike Summit Racing , who gives a total price including all the shipping charges etc , your company uses UPS to ship to Canada and I was presented with fees that were almost as much as the item. I know that is mostly out of your hands , but Summit seems to be able to make it work .
2nd thing is wasn't happy about is the product I ordered was specific for my car . Including the color , which was important . I have ordered numerous interior parts for a 1964 chevelle in the red color . The item i ordered was in fact red , but it was spray painted to a color of red that was so wrong it wouldn't belong in any chevelle from that era. Ironically, the original color of the item (before someone painted it ) was the correct color . So I needed to make a trip to the body shop supply store and buy a $25 can of vinyl & fabric spray and then sand & paint the items . Not cool

2 kwietnia 2026
Oceniono na 1 z 5

False advertising

Sent me rusted parts that were welded together. I only ordered the parts from NPD because I wanted them in two pieces and the page said they came in two parts, as did my receipt. Management told me “that’s how they come now.”

17 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Had an issue with receiving a part

Had an issue with receiving a part. I had left a 1 star review. Unfortunately it reflected on npd. Was not my intention. They have been great in the past and had again been exceptional and already have another part on it way. The issue was with The agency that was responsible for delivering the original part. Thank you NPD for your Great customer Service.

14 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Super fast shipping

Super fast shipping! Packaging care was impressive (really did a great job!) Prices are competitive and very reasonable (especially with free shipping!)

I'll be ordering again for all my restoration projects.

3 kwietnia 2026
Oceniono na 3 z 5

Disappointed

Today is 4/9 and the first communication from NPD since my purchase on 4/1.A lack of updates on shipping or delivery is very disappointing.I will give consideration to ordering any future parts from NPD.

1 kwietnia 2026
Logo National Parts Depot

Odpowiedź od National Parts Depot

The product ordered is clearly marked as a "made-to-order" product (Legendary Interiors), and that lead-times could be 1-8 weeks, possibly longer. The order to Legendary was placed within 24-hours of us receiving the customer's order. We endeavor to communicate periodically with status, but that alone does not speed up the manufacturer. The ball is in Legendary's court, but we are reaching out for a fresh ETA today, which we will relay to the customer.

Oceniono na 2 z 5

Part showed up bent in two places

Part showed up bent in two places . One corner had to be placed in box that way. Thin metal thought it would be a better product.

31 marca 2026
Logo National Parts Depot

Odpowiedź od National Parts Depot

I am sorry that your rear seat divider arrived damaged. Since it is a flat piece of metal, straightening should hopefully not be a problem.. Unless the bends are compound (messy), in which case we will happily replace. As for the thickness of the metal, this might see counterintuitive at first, but there is no benefit installing a divider panel that is THICKER than the metal that surrounds it. In fact, as I’ve been told in the past by engineers, a measurably thicker panel would actually contribute more towards failure. Please allow me to explain… In the event of a severe rear impact, the integrity of the barrier behind your rear seat is only as strong as the weakest areas involved. For instance, if you installed a heavy and thick 14-gauge steel barrier back there, the forces/energy involved in the collision would then travel and SHRED all of the thinner factory steel that the panel was attached to. Think of it as if you installed a heavy solid steel door in the front of your home. But all of the framework surrounding the door remained the same. If intruders attempted to knock down the door with a battering ram, the heavy steel door would actually make the job EASIER for them, because the weight and rigidity of the door would easily overwhelm the surrounding frame. It would just flop over, all of the mounting points shattered, and nothing would be accomplished. When extreme force and energy is thwarted, it continues traveling elsewhere until it finds weakness. The same general engineering and physics applies to these dividers. They are produced in like-thickness steel to the areas they attach to, in the interest of the entire rear area being of equal strength and absorbing the energy together equally. That way, they contorting and giving at the same general rates, like a parachute or crash barrier works. Such that the sides, or the top/bottom of the assembly, don’t simply rip like a piece of paper, at the mercy of a too-thick center section. I apologize for the length!! But a heavy/thicker divider would be more dangerous, not less.

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