Always excellent customer service - the girls are very kind and knowledgeable on the phone, and care with packaging. The products are fab too, as is the pricing! Knocked a star off because of posta... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Small group with a very knowledgeable, patient, skilled and professional teacher, she was absolutely lovely, of which she made it so enjoyable. It was very intense, alot to learn but KB was very... Zobacz więcej
Reakcja na opinię
I personally believe the staff on the phones are very polite and helpful. Website is great and when paying it's no problem although twice when I have tried using Klarna through the website it's glitc... Zobacz więcej
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The online classes were easy to navigate and week structured so I felt I learnt a lot whilst being interactive. The products are excellent and the discount/ offers in kits with training are a great va... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Nouveau Beauty is THE house of professional beauty. Exclusively for beauty professionals and beauty students, from the creators of HD Brows, Nouveau Lashes and K.B Pro.
Dane kontaktowe
Zjednoczone Królestwo
- 01977 655090
- info@nouveaubeauty.com
- nouveaubeauty.com
4,2
Dobra
242 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent staff always friendly and…
Excellent staff always friendly and helpful. I placed my order with Lee who is always welcoming. Fast delivery
22 kwietnia 2025
Odpowiedź od Nouveau Beauty
Thank you so much for the wonderful review! We're thrilled to hear that you had a great experience with our team, especially with Lee – we'll be sure to pass along your kind words. It's always our goal to provide friendly service and fast delivery, so we're glad we hit the mark.
Thanks
Team Nouveau Beauty
Sent email over 1 week ago no response.
22 kwietnia 2025
Odpowiedź od Nouveau Beauty
Thank you for reaching out and bringing this to our attention. We’ve thoroughly checked our inboxes and unfortunately have not been able to locate your email. We’re really sorry for any inconvenience this has caused.
Could you please resend your message to info@nouveaubeauty.com? We’ll make sure it’s reviewed and responded to as a priority.
Thank you for your patience, and we look forward to resolving this for you.
Thanks
Team Nouveau Beauty
Odpowiedź od Nouveau Beauty
Thank you so much for your kind words, Anna!
We’re really glad to hear you’re happy with the products and our service. Your support means a lot to us.
Team Nouveau Beauty
Been purchasing products through Pure…
Been purchasing products through Pure Nails for a few years & have also recently done a course at their training academy.
I'm going back again tomorrow as I enjoyed the products so much!
15 kwietnia 2025
Odpowiedź od Nouveau Beauty
Thank you so much for your kind 5-star review! We're thrilled to hear you've enjoyed your experience, however, it seems like you may have mistaken us for another company. We just wanted to clarify this, and we would be more than happy to assist you with any products or services in the future if you're interested available at Nouveau Beauty!
Thanks
Team Nouveau Beauty
The instructor was very knowledgeable…
The instructor was very knowledgeable and knew everything that she needed to tell us the practical was very helpful and she showed her a lot of her personal tips that she uses on clients absolutely of course
26 marca 2025
Odpowiedź od Nouveau Beauty
Thank you so much for your wonderful 5-star review! We're delighted to hear that you found the course valuable and that the instructor's knowledge and personal tips made a real difference to your learning experience.
It’s great to know that the practical aspect was helpful for you — we always aim to provide hands-on, insightful training that gives our students real confidence moving forward.
We truly appreciate your feedback and hope to welcome you back again in the future!
Thanks
Team Nouveau Beauty
Odpowiedź od Nouveau Beauty
Thank you for the fantastic 5-star review! We’re so glad to hear that you're happy with the colour pigment and our prompt service.
Thanks
Team Nouveau Beauty
Always a pleasure doing business with…
Always a pleasure doing business with this company. Fast and good quality.
20 marca 2025
Odpowiedź od Nouveau Beauty
Thank you so much for your kind words! We're thrilled to hear that you always have a positive experience with us.
Thanks
Team Nouveau Beauty
Quality products
Quality products, helpful customer service, regular updates and great deals for professionals therapist's
4 kwietnia 2025
Odpowiedź od Nouveau Beauty
Thank you so much for your wonderful feedback. We're thrilled to hear you’re happy with the quality of our products and found our customer service helpful. It's great to know our updates and professional deals are making a difference for therapists like you!
Thanks
Team Nouveau Beauty
Odpowiedź od Nouveau Beauty
Thank you so much for your great review! We're so glad to hear you enjoyed the course. We appreciate your feedback and look forward to having you join us again in the future!
Thanks
Team Nouveau Beauty
Top behandelingen gehad
Top behandelingen gehad! Hele fijne vertrouwde sfeer. 🫶🏼
8 kwietnia 2025
Opinia niezależna
Odpowiedź od Nouveau Beauty
Thank you so much for your kind words! We’re so happy to hear you had a great experience with the treatments and enjoyed the trusted, welcoming atmosphere. We look forward to seeing you again soon!
Thanks
Team Nouveau Beauty
I appreciate Katy’s help xxx
17 marca 2025
Odpowiedź od Nouveau Beauty
Thank you for your kind words! We're so glad Katy was able to assist you and that you had a positive experience. We’ll be sure to pass along your appreciation to her!
Thanks
Team Nouveau Beauty
Odpowiedź od Nouveau Beauty
Thank you so much for your great review! We’re thrilled to hear you had a positive experience with our fast delivery and excellent service.
Thanks
Team Nouveau Beauty
LVL training
Had a great training experience with Debbie in Canary Wharf. The staff on the phone were always very helpful too. Look forward to performing Lvl’s
11 marca 2025
Odpowiedź od Nouveau Beauty
Thank you so much for your 5-star review! We're thrilled to hear you had a great training experience with Debbie at Canary Wharf. It's also wonderful to know our staff provided excellent support. We look forward to hearing about your success with LVL’s and are excited to see you continue your journey!
Thanks
Team Nouveau Beauty
My favourite company ❤️❤️
11 marca 2025
Odpowiedź od Nouveau Beauty
Thank you for your support, Felicity! We're so happy to be your favourite and truly appreciate your feedback.
Team Nouveau Beauty
Hybrid brow course
When inquiring, staff were very helpful. Products arrived quickly. Online course was of high quality and explained in full. Would highly recommend
11 marca 2025
Odpowiedź od Nouveau Beauty
Thank you for your fantastic review, Rebecca! We're so pleased to hear you had a great experience with our team, products, and online course. We appreciate your recommendation and look forward to hearing from you again soon.
Team Nouveau Beauty
Disappointing Customer Service
Online order went through twice (at exactly the same time), and I emailed/phoned immediately but not very helpful and they couldn't cancel order, so had to post back at my own cost to get a refund.
24 marca 2025
Odpowiedź od Nouveau Beauty
Thank you for sharing your feedback, Jackie. We're sorry to hear about the inconvenience you experienced. As per our company protocols, we are unable to cancel orders once they’ve been processed, but we understand this may have caused frustration. If you need assistance with the return process or have any further questions, please feel free to contact our customer service team, and we’d be happy to help.
Team Nouveau Beauty
Team
Amazing products!
21 marca 2025
Odpowiedź od Nouveau Beauty
Thank you for your kind words!
Thanks
Team Nouveau Beauty
Odpowiedź od Nouveau Beauty
Thank you for your kind feedback! We're pleased to hear that you find our company respectful. We really appreciate your support!
Thanks
Team Nouveau Beauty
Very good customer service ❤️
11 marca 2025
Odpowiedź od Nouveau Beauty
Thank you so much for the 5-star review! We're thrilled to hear you had a great experience. Your feedback is truly appreciated!
Thanks
Team Nouveau Beauty
Easy to use website and very quick…
Easy to use website and very quick delivery as always.
12 marca 2025
Odpowiedź od Nouveau Beauty
Thank you for your kind review! We're so glad to hear you found our website easy to use and experienced quick delivery. We always strive to provide the best service, and it's great to know we’re meeting your expectations!
Thanks
Team Nouveau Beauty
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.