Called several times again while waiting on hold for hours and guess what? *rep* (don't want to mention name seems decent) again stated "im sorry I don't know what's going on I see here you've phoned... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Got a message saying payment didn’t go thru. Called my credit card saying payment went thru. Then called Notino. Notino’s Customer service didn’t provide any helpful resolution and said their bank did... Zobacz więcej
Reakcja na opinię
I have ordered product twice from Notino but I don't think I will in the future. Their shipping is extremely slow (2-3 weeks). They sent emails on both occasions stating my order was ready to ship b... Zobacz więcej
Reakcja na opinię
Customer Service was terrible. I bought an item and returned it unopened for a refund to Notino. I was notified that I would have a response un roughly 2 weeks. After waiting over a month, I called a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Shop Discount fragrances and beauty products at Notino.com ❤ Discount womens perfume & men's cologne for the Best Prices. Shop Now!
Dane kontaktowe
80 Campus Drive, Edison, New Jersey 08837, Stany Zjednoczone
- 18009439755
- info@notino.com
- notino.com
1,1
Bardzo słaba
1 tys. recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od NOTINO USA
Hello Miranda,
Thank you for the feedback, it is really appreciated! We always do our best to be of assistance should you need anything.
If you have any questions, do not hesitate to contact us: 1-800-943-9755
Best regards,
Stephanie
Absolutely THE BEST place to find 100% …
Absolutely THE BEST place to find 100% authentic niche & designer fragrances online. Amazing customer service, quick shipping, safe packaging and low prices. This is the ONLY place I will ever buy from. A++, my highest personal recommendation.
18 stycznia 2018
Opinia niezależna
Odpowiedź od NOTINO USA
Hello,
Amazing to see you are happy with our service as we always do our best to provide the best one.:)
When you decide to come back and shop with us again, do not hesitate to contact us if you have any questions: 1-800-943-9755.
All the best,
Stephanie
Fantastic price
Fantastic price! The real thing too. So glad to have found Notino.
18 stycznia 2018
Opinia niezależna
Odpowiedź od NOTINO USA
Hello T,
Thank you for the lovely review!
We are extremely happy to hear you had a good experience with us, as we always do our best to provide a high quality service. :)
Should you decide to come back and place new orders, if you have any questions, do not hesitate to contact us: 1-800-943-9755
All the best,
Stephanie
100% satisfied!
18 stycznia 2018
Opinia niezależna
Odpowiedź od NOTINO USA
Hello Michaela,
Thank you for your positive feedback, we really appreciate it. It is always nice to hear our customers are satisfied! :-)
Have a lovely day,
Norah
Excellent company original products …
Excellent company original products fast and safe shipping I recommend to lovers of good fragrances
16 stycznia 2018
Opinia niezależna
Odpowiedź od NOTINO USA
Hei Liusbel,
Thank you for your very kind words. It is always wonderful to see that our customers are happy with our services.:)
Should you need assistance with your future orders, do not hesitate to contact us: 1-800-943-9755
All the best,
Stephanie
Can’t Go Wrong!
Trusted Seller, Well Packaged, Fast Shipping, Items as Described!
15 stycznia 2018
Opinia niezależna
Odpowiedź od NOTINO USA
Hello Anthony,
Amazing to see you are happy with our service as we always do our best to provide the best one.:)
Should you decide to come back and shop with us again, do not hesitate to contact us if you have any questions: 1-800-943-9755.
All the best,
Stephanie
*** IT'S A FAKE *** Montale Dark Purple
*** IT'S A FAKE ***
I ordered Montale Dark Purple Eau De Parfum for Women 3.4 oz with order Number: 100415476 for my wife. She started using it but we noticed that fragrance lasted for only an hour and disappeared. It never happens with Dark Purple as it sticks for more than 24 hrs. We have been using Dark purple for more than an year. The last one we
bought from birchbox was much better and stronger than the one I bought from Notino. The bottle bad also got weared away in couple of usage.
I started doubting if it is really a genuine product as the fragrance is not lasting for even an hour. Also on the product description page you have displayed 4 star review but there is any actual user review to read. How is this possible that product got 4 stars without having actual recorded review. Have you sod authentic product to me? I really doubt it.
13 stycznia 2018
Opinia niezależna
Odpowiedź od NOTINO USA
Hello Nitin,
Thank you for your feedback.
We are disappointed to hear this, as all our products are of the highest quality, which come only from official beauty distributors. I can see in your order's history that one of our customer service specialists already helped you. As she already mentioned, once we will receive your package back, we will be able to issue your refund.
We take our customers satisfaction very seriously here at Notino so if there is anything else we can help with, please give us a call on : 1-800-943-9755 so we can help rectify this situation.
All the best,
Stephanie
Le galion Whip
Great experience, excellent customer service, extremely fast shipping and amazing rare perfume for great price. Will definitely order again!
12 stycznia 2018
Opinia niezależna
Odpowiedź od NOTINO USA
Hei Leyla,
Thank you for your very kind words. It is always wonderful to see that our customers are happy with our services.:)
Should you need assistance with your future orders, do not hesitate to contact us: 1-800-943-9755
All the best,
Stephanie
Fake rating of your product on your …
Fake rating of your product on your website
11 stycznia 2018
Opinia niezależna
Odpowiedź od NOTINO USA
Hello Abdallah,
Thank you for your review.
The ratings of our products come from customers who decide to give us feedback after they order with us. Every time you order with us you will be invited to do the same and will be able to influence the review score yourself, based on your experience with the products.
Should you have any further inquiries, kindly contact us at info@notino.com or give us a call at 1-800-943-9755 and we will be happy to help.
Have a good day.
Stephanie
Fourth order and counting!!!
Four orders through Notino so far and there will be many more. Great to find a site you know you're getting authentic fragrances from that ALSO offers DEEP discounts on sale items and great, reasonable pricing on non-sale items! Only thing I wish was that they offered free shipping at a lower order total as their main competitor does. I realize this helps us receive the pricing we get from Notino, but it keeps me from ordering all of my scent needs from here, as I don't always want to spend $99+...
Notino is my current go-to for large orders.
11 stycznia 2018
Opinia niezależna
Very pleased
Very pleased. Shipped promptly and protected packaging. I am a first time customer and I am very happy. Will order more!
10 stycznia 2018
Opinia niezależna
Odpowiedź od NOTINO USA
Hello Christina,
Thank you for the lovely review!
We are extremely happy to hear you had a good experience with us, as we always do our best to provide a high quality service. :)
When you decide to come back and place new orders, should you have any questions, do not hesitate to contact us: 1-800-943-9755
All the best,
Stephanie
Fast delivery
Fast delivery and good products, but you need to learn to reward your faithful clients for their loyalty.
9 stycznia 2018
Opinia niezależna
I love Notino's prices and the one day …
I love Notino's prices and the one day shipping! I'll definitely shop again.
9 stycznia 2018
Opinia niezależna
Odpowiedź od NOTINO USA
Hello Nelson,
Thank you for your feedback!
Our team works on providing the best prices and the highest services to you, and we will continue to do so:)
When you decide to shop with us again, should you have any questions, do not hesitate to contact us : 1-800-943-9755
All the best,
Stephanie
Great fast service
Great fast service, Notino is always on point love what they have to offer. Everything is always as described you cannot beat there amazing prices and selection.
8 stycznia 2018
Opinia niezależna
Everything is very affordable
Everything is very affordable, It does not take long to receive products in the mail. I shop on this site for Designer perfume and my boyfriend uses this site to buy his Cologne and we LOVE IT! I will never buy these products at a Macy's or anywhere else.
8 stycznia 2018
Opinia niezależna
Odpowiedź od NOTINO USA
Hello Darianne,
Thank you for your positive feedback!
It is always great to hear we have gained a returning customer through our quality service! We most certainly do our best to provide it and will continue to do so.:)
Should you have any questions, do not hesitate to contact us: 1-800-943-9755
All the best,
Stephanie
Great price awesome …
Great price awesome 👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻
5 stycznia 2018
Opinia niezależna
Impressed!
Placed my order on a Friday and received it the next day without special shipping! I was shocked. Plus the price was great! Will be ordering again.
5 stycznia 2018
Opinia niezależna
Odpowiedź od NOTINO USA
Hello Beverly,
Thank you for your feedback. it is always lovely to hear when our customers are happy with our service.:)
We will continue to do our best!
Kindest regards,
Stephanie
Just stumbled on this company last year …
Just stumbled on this company last year and have already made numerous purchases! I think I’m in love❤️
5 stycznia 2018
Opinia niezależna
Odpowiedź od NOTINO USA
Hello Yolanda,
Thank you for your lovely review!
We appreciate your feedback, it is always nice to hear when our customers are happy with our service.
Should you need assistance with anything do not hesitate to call us: 1-800-943-9755
All the best,
Sophia
My son was extremely happy to add this …
My son was extremely happy to add this to his collections. My sister has been inquiring about the scent and want to purchase for her husband. We are very pleased and will purchase again
5 stycznia 2018
Opinia niezależna
Told me they would send replacement but...
This review is based on shipping...as of now , I haven't recieved my order yet.....
I ordered some cologne on Dec.22 ....I was not home to recieve....UPS sent back after 2 attempts...A week later I spoke with customer service and they told me they would send a replacement.....3 days later I get an email saying that I have been refunded so as of today I have placed another order and I still don't have the refund in my account.Spoke with them today and customer service said even though a replacement was supposed to be sent "for some reason, you have been refunded"...After I asked " is there anything they could do for me " since the second error was on them, they said they would "ask " for a voucher.....Bottom line is....this should have been automatic, I shouldn't have had to ask when you all messed up.....That's good customer service.....
2 stycznia 2018
Opinia niezależna
Odpowiedź od NOTINO USA
Hello,
Thank you for your feedback,
I am honestly very surprised to hear of your dissatisfaction with our customer service.
We at Notino are extremely customer satisfaction driven , and choose only customer service specialists to represent or customer service team.
I would love to address this issue directly with you so if you could kindly give us a call on 18009439755 we will be happy to hear from you.
With thanks,
Stephanie
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.