I can't fault the customer service. I purchased a few notches and a band early 2026. The claps is magnetic, but reasonably strong: so I was heartbroken when I looked down one day after getting home to... Zobacz więcej
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Great charms, seems to be no limit to them. I'm particularly find of the parkrun range. Excellent customer service as well. Amd I'm not the only one amongst my friends to sport a mandora bracelet.
Almost impossible to get spacers onto bracelet - had it three months keep trying can’t get it together - massive let down as idea of them is great Bought another 2 as gifts - now sitting not used a... Zobacz więcej
Bought an orange rope bracelet with 2 notches as a Father’s Day gift. There was a small error with the personalisation but a new notch was dispatched immediately and arrived the next day - great comms... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Celebrate your passions in life with NOTCH! Charm bracelets where you choose the message. For the runners, the walkers, the scholars and the swimmers. The animal lovers, the gym-goers, the winners and the never-give-uppers. Whatever your story, we've got something for everyone! If it's worth celebrating, its worth Notching! https://notch.io/
Dane kontaktowe
120 Spring Bank, HU3 1QJ, Hull, Zjednoczone Królestwo
- 03330150143
- hello@notch.io
- notch.io
W ostatnim czasie nie zapraszano do recenzowania
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Inni użytkownicy przeglądali również
I bought a bracelet and a pair of…
I bought a bracelet and a pair of notches at an event in March, when I took the bracelet recently it broke, I got in touch with their customer service team who replied very quickly explained what had happened and even though I didn't have a receipt after sending them a photo of the broken bracelet they sent a replacement free of charge which arrived the next day. They have been very helpful and responsive I highly recommend buying one!
5 star customer service
I've bought 6 notch charms now and the service has always been great and I just love the product. However, this last purchase has been beyond great! Due to my own error, the lady notch I ordered wasn't what I expected. I emailed asking if,even although my fault,if they could help me as it really wasn't what I wanted. They replied quickly and kindly agreed to do a replacement with something that meet what I wanted. The actioned in it right away too. This company are amazing! Do not hesitate to order anything from them!
Big let down……
Almost impossible to get spacers onto bracelet - had it three months keep trying can’t get it together - massive let down as idea of them is great
Bought another 2 as gifts - now sitting not used as embarrassed to give them to anyone
Almost £300 down very disappointed
Wonderful Company
Bought a notch football bracelet and six notches to go with it for a Christmas present. It arrived today and I must say I’m impressed. The bracelet and notches were in a lovely gift bag. The items are lovely and the recipient I know will be over the moon with it.
I also contacted the company directly as I had a few questions to ask and the lady I dealt with was lovely and answered all things I needed to know.
So Thank you Notch, great company, great communication. I wish your business well.
Disappointing colour
Bought a red 50 parkrun notch, apart from being expensive, disappointed with the colour, not as vivid as the tee shirt.
Could be better.
100% fantastic
100% fantastic
such a quick turn around delivered with in 2 days of order.
And the bracelet is amazing with the engraving being spot on.
Finally a company that can be trusted 10/10 perfect
The catch isn’t fit for purpose
I think the concept is fantastic! However, the execution leaves a lot to be desired. My son and I ordered a bracelet with three Notches for Father’s Day in the colours of my husband’s favourite rugby team. Unfortunately, the band which arrived was plain black. I emailed them to explain the wrong colour had been sent and they assured me they’d have a replacement sent to us in time for Father’s Day. Sadly, I discovered too late they’d sent it as a large letter, 1st class post, rather than using a guaranteed delivery service and by Saturday it still hasn’t arrived. That was disappointing for my son and I. We were told we could gift the black one and they’d send a free Notch as an apology as well, it seemed good customer service...
When the new band arrived my husband was very pleased, but after a few days wear he realised it had fallen off his wrist. We’ve hunted everywhere for it. He didn’t feel it fall off. The bracelet cost around £75 with the Notches and that was a Father’s Day offer price! Given there are pictures of athletes all over their website and their brand seems to be geared towards active people it’s so disappointing to find the band can come off so easily. Others I’ve now noticed have left similar reviews. The company asked me to give it a few days and contact them again if it doesn’t turn up… Even if the catch wasn’t faulty I’m not convinced it’s fit for purpose. How can it be if it comes off so easily?! At this price point it’s not good enough in my opinion.
Brilliant company
The customer service from Notch is second to none. I recently placed my first order with them for a Father’s Day gift and there was a problem with my address and then a referral code I’d been sent for a discount hadn’t worked. I contacted them regarding these on 2 separate occasions and they got back to me within 24 hours on both times and sorted the issues out really quickly. I was really impressed with how quickly the order was sent out. The notches are really lovely and I had personalisation done and it was done really well and it’s surprising how much you can fit on! Highly recommend Notch.
Still happy after 5 years
I’ve had my bracelet for 5 years now and worn it nearly every single day. Mine is the leather plaited and yes, it’s starting to look a bit tatty.
My job is quite physical and it’s held up to all that. I do think it’s important to get the smallest bracelet you can for your wrist. But i’ve never nearly lost mine.
Cracking product that allows me to remember important achievements.
Quick delivery and nice bands to wear
Me and my fiancée have collected a few notch bands now and they’re really nice to wear and have always had a good experience ordering online. They deliver really quick, even when I ordered one customised last minute for a birthday and it came within a week.
Loved this bracelet as it was pratical…
Loved this bracelet as it was pratical for my medical details ,unfortunately it lasted 3 weeks and must have got caught on something and fell off and lost, if the clasp wasn't magnetic I would have felt the tug and realised.Ive worn a bangle and nomination ikon for 6 years with no issues otherwise I did rate it quite well on style and practical function .it was my second one my wife bought as the first one was too big .
Great customer service with quick…
Great customer service with quick responses. I ordered a bracelet which was the incorrect size for me and they were happy to swap it to the correct size! Love personalised notch’s for my running bracelet. Quicker delivery than expected. Will be ordering again.
Excellent customer service
Recently order a bracelet and one of the notches was wrong.prompt reply from customer services to sort it out. Love my bracelet and personalised notches - recommend it 100%
Lovely but has a few issues
So far the I love the bracelet, unfortunately I am disappointed in some of the notch's, unless you get a dark colour you can't really see what is written on them! I think they should offer black writing for the light colour notch's.
Customer service so far has been 5*
Great idea and lovely item just need to sort something for the kinks out
The bracelet material seems very cheap…
The bracelet material seems very cheap for the £70 price tag. I have only had mine since June 2024 and it’s already fraying. The clasp has also gone rusty inside. I thought for the price it was designed to be worn all day every day but it appears not as it’s starting to look tatty.
Amazing!
I bought my boyfriend a bracelet and have been adding a few hike notches as we do them. It’s such a great idea and good keepsake. Customer support has always been very helpful and responsive. Couldn’t recommend this company enough! 10/10
FANTASTIC SERVICE
FANTASTIC SERVICE
Ive just received my replacement loop and bracelet.
I ordered a loop key ring and a bracelet, I opted to have both engraved with our wedding date. With out going into detail I gave the wrong date😝 I contacted notch by email on the evening they arrived(the day after ordering). They contacted me the following morning offering to replace both if I covered the cost of the engraving which I was more than happy to do. Paid for it yesterday and they arrived today😊
10 out of 10 for quality, helpfulness and brilliant customer service.
Thank again👍
Brilliant service and choice
Just arrived after three days of ordering , I’m delighted with it as marking my running achievements, recommending to all my friends, thanks for excellent service, oh and being a big girly blouse I just love all the colours xxx
Be careful, the mechanism is awful!
This is a great idea but the mechanism is awful. I lead a fairly active lifestyle, the type of person this product markets towards, and I have a four month old baby. I was gifted this bracelet after the London marathon but unfortunately lost it a few weeks later. I put this down to clumsiness/lack of sleep with a new baby. However, on purchasing a new one, the mechanism has failed on me three times causing me to find it in my boot, on the floor in my home and ultimately it’s failed on me outside during a run and is lost again. Cannot buy in confidence again
Unsurpassed customer service
Unsurpassed customer service. My notches always arrive within one or two days of ordering. Recently I decided that my bracelet was still a little big even with the collection growing, so I contacted the company. They offered to make me a custom length bracelet to replace it and were extremely quick off the mark with responses. Bravo.
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