The quality of all your tools I own are top notch. The service I have received after ordering tools is great. NorthSky is making their move to be number one in the tool market and PPE along with other... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
With increasing reseller sales, I needed wider tape to quickly pack and label boxes. I found what I needed at a great price. Markers for inventory control were suggested. Great idea! I got those t... Zobacz więcej
Reakcja na opinię
About 2 weeks late from estimated delivery date. Emails and left voice messages in the span of 4 days asking about status of order was never returned. Finally got an email and delivery confirmation... Zobacz więcej
Reakcja na opinię
I am incredibly pleased with NorthSky. I have been looking for an oversized anti-fatigue mat for the last two years. Finally, I found NorthSky. Not only did they have one large enough for my... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
NorthSky is a streamlined, eCommerce-forward, innovative B2B MRO distribution platform. Our mission is to save businesses money on the products they need most to run efficiently, without ever compromising on quality.
30-Day Satisfaction Guarantee
Hassle Free Returns
30-Day Satisfaction Guarantee
If you are unsatisfied with your purchase for any reason, NorthSky offers a hassle-free 30 day return policy on the vast majority of our products with some conditional exclusions. Upon initiating an eligible return, you will receive a return shipping label in your email with instructions on how to process your return.
All return shipping charges will be covered by Northsky. Return refunds will be credited to the method of payment for the purchase upon receipt, inspection, and approval of the returned products at our warehouse.
Return process
To initiate a return on a recent order, visit the ‘My orders’ section of your user account page (www.northskysupply.com/account/orders) and select the order for which you would like to initiate a return From the order details page, click the ‘Request a return’ hyperlink and fill out the associated return details. Upon completing the return process on our website, you will receive a return confirmation email in your inbox with the return label and associated return instructions. After the product has been received, inspected, and approved at our warehouse, we will initiate a full refund for all returned products.
Exclusions
· Returned products must be in new condition
· Additional details/photos may be requested for approval
· Returns that do not meet the exclusion criteria may be subject to specific return fees or deemed ineligible for a refund but may be eligible for a store credit
Need more help?
For further assistance on processing a return, feel free to reach out directly to our customer service team:
Customer Request Form: https://northskysupply.com/pages/contact-us
Email: customerservice@northskysupply.com
Phone: 800-805-6686
Hours of Operation: Monday–Friday 7AM–7PM CST
Dane kontaktowe
1735 Hughes Landing, Suite 3A, 77380, The Woodlands, Stany Zjednoczone
- 1-800-805-6686
- support@northskysupply.com
- northskysupply.com
4,4
Doskonała
168 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
To soon to say!
7 kwietnia 2025
Odpowiedź od NorthSky Supply
Thank you for reaching out, Roger! Is there anything in particular that we can do to meet your expectations? Our live customer service team is always here to help or answer any questions you may have.
Testing
I wanted to try out your company I’ll leave you a review later when I try your product
6 kwietnia 2025
Odpowiedź od NorthSky Supply
Thank you for giving us a chance, Matt! Please let us know what you think and if you have any questions for us, our live customer service team is always here to help!
NorthSky Supply shipped my order extremely fast.
This company shipped the item I ordered extremely fast. It was just as described and the shipping package was very good.
1 kwietnia 2025
Odpowiedź od NorthSky Supply
Thank you for the nice review, John! Hope to see you again soon.
Odpowiedź od NorthSky Supply
Thank you for the five-star review James! Hope to see you again soon.
Easy order n check out
1 kwietnia 2025
Odpowiedź od NorthSky Supply
Thank you for the five-star review, Keith. Glad you had a smooth buying experience and we hope to see you again soon!
I could see the quality that was put in…
I could see the quality that was put in the pump, a clarity of diagrams and explanations.
I received thoughtful and careful answers to my questions from customer care. and I finally felt that this was a company I could trust and a company that respected and cared for the customers.
1 kwietnia 2025
Odpowiedź od NorthSky Supply
Hi Marcia,
Thanks so much for your thoughtful feedback! We're thrilled to hear that the quality of our products and clarity of our documentation made such a positive impression. Our team works hard to provide careful and thorough support, and it's wonderful to know we've earned your trust. We truly appreciate your business and look forward to serving you again soon!
Odpowiedź od NorthSky Supply
Thank you, Beatriz! We’re so glad to hear that Luis was able to support you—he truly goes above and beyond for our customers. We’ll be sure to pass along your kind words.
Very good value and fast shipping
Very good value and fast shipping, very satisfied.
17 marca 2025
Opinia niezależna
Odpowiedź od NorthSky Supply
Thanks for the five-star review, Jay! Hope to see you again soon.
Odpowiedź od NorthSky Supply
Glad you like them! Thanks for the 5-star review and hope to see you again soon!
The supplies ca.e quick and on time
The supplies ca.e quick and on time. Quality products.
10 marca 2025
Odpowiedź od NorthSky Supply
Thank you for the five-star review! We hope to see you again soon.
Odpowiedź od NorthSky Supply
Samuel,
Thank you for your 5-star review! We're glad to hear your order arrived quickly. We appreciate your support and look forward to serving you again!
After two erroneous orders
After two erroneous orders, I appreciated the effort to make good on it. It happens.
Thank you
KwB
4 marca 2025
Odpowiedź od NorthSky Supply
Karl,
Thank you for your patience and for giving us the opportunity to make things right! While we strive for accuracy, we know that mistakes can happen, and we truly appreciate your understanding. Ensuring a positive experience for our customers is our top priority, and we’re glad we could resolve this for you.
If you ever need anything in the future, don’t hesitate to reach out. We appreciate your support!
order has not yet arrived!
3 marca 2025
Odpowiedź od NorthSky Supply
Hi Jon,
Thank you for your feedback. We understand how frustrating it can be when an order doesn’t arrive on time. After looking into this, we found that the delay was caused by FedEx, and our customer service team promptly reached out to assist you. We’re glad we could clarify the situation, and we appreciate your understanding at the time.
If there’s anything else we can do for you, please don’t hesitate to reach out. We’d also appreciate it if you could update your review to reflect your experience with our team. Your feedback helps us continue to provide great service.
The gloves I order does not fit true…
The gloves I order does not fit true and I know that I can't return them so I'm not happy
2 marca 2025
Odpowiedź od NorthSky Supply
Michael,
We apologize that the gloves did not match expectations. Our customer service team is reaching out and we would be happy to send you the right-sized gloves at no charge.
Odpowiedź od NorthSky Supply
Thank you for the nice review, Brodie! We hope to see you again soon.
I was shipped the wrong order
I was shipped the wrong order, I ordered a 12 pack of gloves and a plastic shield for something was delivered
I am very disappointed
Rick
4 marca 2025
Odpowiedź od NorthSky Supply
Hi Rick,
We sincerely apologize for the mix-up with your order. We understand how frustrating it is to receive the wrong items, and that’s not the experience we want for our customers. I see that our customer service team has already reached out to resolve this for you, and we’re committed to making things right as quickly as possible.
If you need any further assistance, please don’t hesitate to reach back to our customer service team. We are here to help.
We truly appreciate your patience and the opportunity to correct this.
Fast shipping and order was correct.
3 marca 2025
Odpowiedź od NorthSky Supply
Thank you for the review, Jeremy! Please let us know if you have any questions.
Arrived a day earlier than expected…
Arrived a day earlier than expected looks like a good product have not been able to use them yet
2 marca 2025
Odpowiedź od NorthSky Supply
Thanks for the review, Rick. Glad we were able to get it to you promptly. Feel free to let us know how the product works out for you once you get a chance to use it!
Very generous to ship these tools as a…
Very generous to ship these tools as a gift.
I like the two pliers especially.
11 lutego 2025
Odpowiedź od NorthSky Supply
You're welcome, Darryl and thank you so much for leaving the kind review!
Odpowiedź od NorthSky Supply
Thanks for your kind review Kelly. Hope your Grandson enjoys his gift!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.