Northfield Lines Recenzje 

230
•
Wynik TrustScore: 1.5 na 5

1,6

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

If I could give this a negative star I would. However, we will keep it at one star, to match the Sheriff's Dept badge in which is awaiting your company. I reached out to the information line to... Zobacz więcej

Oceniono na 1 z 5

Calling them greedy is one thing, but charging one way tickets from $15 to $35 while being well over 30 minutes late..suck. :] unreliable office number where they don't answer the call, no way to co... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Not sure why there are so many positive reviews planted; my peers and I all dread using this service. Bus times are quite inconsistent - you never know if it's going to leave one minute early or be th... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I was flying home for spring break on a late flight along with around 10 others and the bus didn’t show. Because it was so late the office was closed and no one was answering our calls. We weren’t eve... Zobacz więcej

Informacje dotyczące firmy

  1. Usługa transportowa
  2. również w kategorii:
  3. Sklep z akcesoriami samochodowymi

Napisane przez firmę

Minnesota's #1 Choice for Transportation! Recipient of the prestigious United Motorcoach Association "Vision Award" Named Motorcoach Operator of the Year by METRO Magazine! At Northfield Lines, Inc., our team of transportation professionals are dedicated to ensuring that your travel experience is positive. Sit back and relax with the total confidence that your trip will be more enjoyable than you ever expected. We travel more than 1 million miles yearly and have more than 25 years of experience. From your first contact, to bid and proposal, to travel planning, to professional, courteous drivers, to state of the art equipment, everything we do is geared toward providing you with safe, enjoyable, worry-free travel.


Dane kontaktowe

1,6

Bardzo słaba

Wynik TrustScore: 1.5 na 5

230 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,6

Wszystkie recenzje

(230)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

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Oceniono na 5 z 5

My experence with Northfield was really…

My experence with Northfield was really good. I called to reserve a bus and they are very friendly and nice to talk too. They are willing to work around on my liking. The day of my travel the bus driver was on time and very helpful with all our baggage. The bus driver was really friendly and helpful. We mad it on time to our designation on time and safe. Thank you so much for your coperation and for getting us safe back from our trip even on a snowing day.

2 maja 2019
Opinia niezależna
Oceniono na 5 z 5

Northfield Lines is an excellent &…

Northfield Lines is an excellent & reliable company. Their booking agents are great and have quick responses. Their busses are clean, in good working order, and reliable. Their drivers are skilled and safe. Thanks Gerry for another awesome trip!

1 maja 2019
Opinia niezależna
Oceniono na 5 z 5

We love Northfield lines

We love Northfield lines! The drivers are so professional and helpful and the buses are always super clean and comfy. We've been hiring them exclusively for the last 8 years and will keep going with them!

30 kwietnia 2019
Opinia niezależna
Oceniono na 5 z 5

Five stars

Five stars! We ended up traveling on a snowy day, busdriver was awesome, bus was comfortable! It was a Godsend that we ended up with Northfield lines. Only wish it that the cost wasn't so expensive!
Wendy

23 kwietnia 2019
Opinia niezależna
Oceniono na 4 z 5

Dave

Dave, our driver, was wonderful--hard-working, helpful, kind, personable--really a treat and bonus to have as our driver.

The bus was quite comfortable, but there were a few operating glitches (electronics, I think): 1. the Wi-Fi connection mostly did not work. 2. the speedometer stopped working, 3. one day we had to wait 15-20 minutes while rebooting the electronics to get the bus started, 4. the last day the automatic lift for the bus from kneeling position did not operate).

Some bugs still to get worked out in this bus and its computer connections. We will be back with Northfield Lines, though, as I'm confident you'll figure it out.

23 kwietnia 2019
Opinia niezależna
Oceniono na 5 z 5

The bus drivers were very respectful…

The bus drivers were very respectful and helpful throughout the trip. They were especially helpful with a student who has disabilities and needed a wheelchair. They made sure that he was comfortable throughout the bus ride.

15 kwietnia 2019
Opinia niezależna
Oceniono na 5 z 5

Best Bus Company and most excellent Drivers

We used Northfield Lines for our Coca-Cola Final Four Program in Minneapolis. This is one of the best companies I have ever worked with. The drivers are knowledgeable and professional. Very friendly and customer oriented.
The buses are new, well maintained and very high quality.
The office staff has been most helpful and accommodating, a delight to deal with.
I would absolutely recommend this Company and i wish i could take their drivers all over the world with me. I finally found the perfect Bus Drivers!

9 kwietnia 2019
Opinia niezależna
Oceniono na 5 z 5

We have used Northfield Lines for over…

We have used Northfield Lines for over 10 years for our senior citizen social events from church. They have always been very professional, courteous and flexible to our changing needs. Their sales staff, namely Anna, has been very helpful in helping us charter buses for our monthly events. Their drivers have not only been helpful to meeting our senior citizen needs, but some of them have also given us ideas for future events.

4 kwietnia 2019
Opinia niezależna
Oceniono na 5 z 5

Our bus driver

Our bus driver, Jessica, was excellent. Very cordial and professional.
I will definitely be be booking with Northfield again!
Mike

27 marca 2019
Opinia niezależna
Oceniono na 5 z 5

We have always had good experiences…

We have always had good experiences with Northfield Lines. We have used them for a number of years to transport our employees from our office location to a Twin Cities area restaurant for our company dinner. From initial booking to the final drop-off, their people have been professional and courteous. They have worked to accommodate our needed schedule with no complaint. When an issue arose, they were able to work with us for a great solution. I would recommend Northfield Lines to anyone who needs bus service whether it is a short or a long trip.

12 marca 2019
Opinia niezależna
Oceniono na 3 z 5

Anna the organizer was terrific

Anna the organizer was terrific. Got it all planned out for me and gave many choices for our special day.
I had told them we would not need the driver to pick up at our second destination before the wedding, and I was wrong we had people waiting for a ride over to the wedding. Jim the driver was able to get over there and rescue the ones waiting, which was awesome. We were able to postpone the wedding till they arrived.

I know our end time was midnight, but we still had people needing a ride back to the hotels. Jim I could tell was not happy returning back to the golf course to pick up myself, bride, groom and others.
Felt very uncomfortable dealing with the situation I was in, but knew the ones remaining needed transportation. Tipped Jim generously and thanked him. I know the deadline had hit but what do you do if the service was still needed?

1 marca 2019
Opinia niezależna
Logo Northfield Lines

Odpowiedź od Northfield Lines

Hi Jean. Sorry for the our delay in responding, but we wanted to have a conversation with Jim to address the concerns you expressed. We are sorry you felt uncomfortable dealing with the situation, as we all know weddings at the end of the evening can be very scrambled. Please know that Jim was not upset with you or for the need of additional transportation that extended your time. We are sorry that this was the impression you felt.

Oceniono na 5 z 5

Excellent Experience

We had the best company outing, through a snow storm! The bus was clean and modern and really, really nice and the driver was professional, calm, and got us through the storm with calm and competence. We couldn't have asked for a better experience, and we would use Northfield Lines again, no question!

26 lutego 2019
Opinia niezależna

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