Northfield Lines Recenzje 

230
•
Wynik TrustScore: 1.5 na 5

1,6

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

If I could give this a negative star I would. However, we will keep it at one star, to match the Sheriff's Dept badge in which is awaiting your company. I reached out to the information line to... Zobacz więcej

Oceniono na 1 z 5

Calling them greedy is one thing, but charging one way tickets from $15 to $35 while being well over 30 minutes late..suck. :] unreliable office number where they don't answer the call, no way to co... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Not sure why there are so many positive reviews planted; my peers and I all dread using this service. Bus times are quite inconsistent - you never know if it's going to leave one minute early or be th... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I was flying home for spring break on a late flight along with around 10 others and the bus didn’t show. Because it was so late the office was closed and no one was answering our calls. We weren’t eve... Zobacz więcej

Informacje dotyczące firmy

  1. Usługa transportowa
  2. również w kategorii:
  3. Sklep z akcesoriami samochodowymi

Napisane przez firmę

Minnesota's #1 Choice for Transportation! Recipient of the prestigious United Motorcoach Association "Vision Award" Named Motorcoach Operator of the Year by METRO Magazine! At Northfield Lines, Inc., our team of transportation professionals are dedicated to ensuring that your travel experience is positive. Sit back and relax with the total confidence that your trip will be more enjoyable than you ever expected. We travel more than 1 million miles yearly and have more than 25 years of experience. From your first contact, to bid and proposal, to travel planning, to professional, courteous drivers, to state of the art equipment, everything we do is geared toward providing you with safe, enjoyable, worry-free travel.


Dane kontaktowe

1,6

Bardzo słaba

Wynik TrustScore: 1.5 na 5

230 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,6

Wszystkie recenzje

(230)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

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Oceniono na 5 z 5

MSP to UHC-Minnetonka Visitor Shuttle Service

I did not personally ride from or to MSP, but I can only assume all went as well as the pre-trip requests and communications. It was very nice to receive the driver's name and direct telephone number to forward to our riders, and I especially appreciated the instructions for inside MSP to locate where the Northfield Lines van would be waiting for pick-up of the riders. All top-notch!! Then to receive the invoice within only a few days of the trip, so we can process in our internal system was very appreciated! Thank you for making one piece of this business visit stress free! Great job all the way around!

1 maja 2018
Opinia niezależna
Oceniono na 5 z 5

We used Northfield Lines for transportation of wedding guests

We used Northfield Lines for transportation of wedding guests between three sites - the hotel, the church and the reception venue. Joni was very helpful in understanding our needs and creating a package that fit our event perfectly. Our event ended up being on the date of the historic spring snowstorm that brought a foot of snow to Minneapolis! Amid this unexpected complexity, the NL driver, Dale, provided excellent service to our guests, navigating the unplowed city streets and professionally (and safely) getting our guests to their destination. I got so many wonderful compliments on the transportation service, and I would highly recommend Northfield Lines.

24 kwietnia 2018
Opinia niezależna
Oceniono na 5 z 5

GREAT EXPERIENCE

GREAT EXPERIENCE! This company is nothing short of amazing. With the unexpected spring blizzard in Minneapolis and a group of 31 high school choir students and their directors from sunny California, many of whom have never been in snow before, this company and their bus driver, Barney, saved the day! I can't say enough good things about him. Above all, it was comforting to know that he kept safety as his priority. He did manage to get the group to many of their activities when possible. The director kept telling me that he deserves a raise! I'd have to agree!! Loved working with Pam Williams in the office. She is very friendly and was easy to reach. Great people. Ten thumbs up for Northfield Lines, Inc.

24 kwietnia 2018
Opinia niezależna
Oceniono na 5 z 5

Kudos, Northfield Lines!

Northfield Lines has served North Dakota State College of Science - Twin Cities for many years. The partnership / working relationship we have is extraordinary and the customer service we receive is wonderful. Anna is an absolute joy to work with. She is always SO positive and welcoming; she is thorough, always takes that extra step; and, without question, her focus is always on the customer vs. profit. The equipment is clean, reliable, and in excellent shape, and, the drivers are genuinely kind, fun and truly awesome people. Karen & Gary are not only our drivers - - they are our friends! A heartfelt thanks to all at Northfield Lines for always taking such good care of us.

19 kwietnia 2018
Opinia niezależna
Oceniono na 5 z 5

Northfield Lines cares with their…

Northfield Lines cares with their friendly and helpful office staff as they assist setting up your travel plans whether its a day trip or a number of days of travel. They confirm your contract information and make sure you have necessary information for your charted bus & driver. The charter buses are in excellent condition and they give a smooth ride. The charter buses drivers are professional, friendly, helpful and drive safely. Schedules are kept. Our groups last trip was to the Orpheum after a large snow fall and with the excellent drving of the bus driver the group had a great evening at the theater.

19 kwietnia 2018
Opinia niezależna
Oceniono na 5 z 5

Wonderful!

Pam is wonderful to work with! She is always available to talk via phone or email and is flexible with my needs. :)
The Bus Drivers have been working with us for years and know our program as well as I do. It's great knowing my participants are safe in their hands.

18 kwietnia 2018
Opinia niezależna
Oceniono na 5 z 5

We have been very pleased with the…

We have been very pleased with the quality of bus and professional drivers that have been provided. They are always on time and have been able to meet our needs every time.

18 kwietnia 2018
Opinia niezależna
Oceniono na 3 z 5

Poor Customer Service when i called to…

Poor Customer Service when i called to talk about changing the pickup location, horrible response time when emailed and called about bus driver name, location change etc.

17 kwietnia 2018
Opinia niezależna
Logo Northfield Lines

Odpowiedź od Northfield Lines

So sorry to hear this! We really want to make sure that his never happens again. We are a bit confused as to when this occurred? Looking back at your past reservations with us, we found that you did have trips scheduled in both February 2018 and March 2018- both were cancelled. The only other trips we could find were your October 25, 2017 and November 18, 2017. Your October trip was booked the day before (October 24th) and your November trip (which was booked in June) didn't have any changes that you are referencing here. Can you please clarify? If it is easier to call us to discuss, please feel free to do so at 800-944-2190.

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