Absolutely love the sherpa fleeces. So well made and keep you very toasty in the colder months. My partner has a couple himself and I thought it was about time I got my own! I made my order and realis... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Garms are super comfy, and although one item was mistakenly the wrong size, the gents at northern garms had responded to my inquiry email within the hour. Less then 24hrs later, proper size item w... Zobacz więcej
Reakcja na opinię
I made a mistake on my address when placing my order and I sent an email quickly asking could anything be done. I got a fast response and got my address corrected. My partner also loves his new fleecy... Zobacz więcej
Reakcja na opinię
Been buying northern garms joggers for years, nice colours and designs and very comfortable. I prefer the lighter coloured joggers great for exercising and when your on the go been buying these in pl... Zobacz więcej
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 66% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Strange pair of keks these
Strange pair of keks these. Poor quality and poor fit. Look like something MC Hammer would have worn, but wouldn't now. Proper Cacka. Makes Primark look top end.

Odpowiedź od Northern Garms
Terrible quality
Terrible quality. Garment tore at the drawstring on my first use of it. I then had to chase up the refund because they were slow to do this. They then only refunded me the item cost, not shipping, so I had to chase up the shipping refund. I then got replies from someone who couldn't speak English properly and couldn't get my name right. Still waiting on postage refund.

Odpowiedź od Northern Garms
Really poor quality garment
Really poor quality garment. Considering price point one would assume a level of robustness. One wear outdoors which includes a car journey resulted in the seatbelt marking the fleece.
Customer service was average as they acknowledged the damage but said it wasn’t a quality issue. As a resolution I was offered an exchange, but the item I had originally bought was sold out. I was then given a choice of what they had left in stock and as a result, I ended up with something I didn’t really want and in the wrong size as they had sold out of XL’s on most items. Would’ve preferred my money back…
They even said that they’d be adding a disclaimer to the website stating not to wear if you plan to use a seatbelt!
Took a punt on an instagram company and lost. Would avoid and stick to known brands that use quality material and are built to last.

Odpowiedź od Northern Garms
i paid for block hoody that look…
i paid for block hoody that look amazing after washing on its own on right temp i dried it hanging in airing room then putting the top on the name of the company peeeling off be carful bying from
them they charged to return thing are not even open i lost ten pound sending a small top bk and a ruined hoody cuz northern gram peeled off in 48 hour i know more people have had this problem but never report it but im warning people never trust then they look desperate to keep
money over there faulty clothing

Odpowiedź od Northern Garms
Love the products
Love the products, the brand is great. I had an issue at one point but the customer service team were amazing and so responsive. Would definitely recommend this brand to others
Superb Quality
I’ve been visiting and using products from NPG since they opened and the quality just keeps on getting better and better.
I recently upgraded my uniform and Jules has done a fantastic job, quick turnaround, high quality and I’ve had so many positive comments!
Visiting the shop I’m always greeted by a smile from Jules and Deb and made to feel welcome. They really listen to what I am after and always go above and beyond my expectations.
I recommend them to so many people.
Thank you for being amazing
Xx
Excellent quality and would highly…
Excellent quality and would highly recommend, well worth the money and the promotional emails are well worth a look.
Awful customer services, poor quality and products that don’t last! …
It’s funny how others have experienced a similar situation. Expensive clothes, poor quality, doesn’t last after a few wears and awful customer services where they push the blame.
I brought my partner one of the fleece jumpers after a few wears the elastic snapped, so it now looks like a miss shaped mess. I was told it’s after the 30 days- however surely their products should last longer that a couple of months which is all it has been.
Their good will gesture is a £10 gift voucher to spend towards something on their website.. why would I want to buy something else that doesn’t last & if this is the response I was given and when the guilty is so Poor?!
And I was told to take it to somewhere near myself to get the product fixed. - even more money spent on something which you would expect to last.
But don’t worry this was their unhelpful response
“This is why we stated a solution and a good will gesture.
I am sorry you feel this way but as the elastic has snapped after arrival and the timeframe stated we would not class this item as faulty and this is down to the wear of the product.
We are always here to help but we do have these timeframes for a reasonable amount of time. “
Absolutely shocking, don’t waste your money or time on this company. What a complete let down!

Odpowiedź od Northern Garms
High quality stylish goods as…
High quality stylish goods at reasonable prices. Excellent customer service who respond quickly. Overall fantastic value!
Buy with confidence.

Odpowiedź od Northern Garms
Great gear this and a great brand
Great gear this and a great brand. I have bought quite a bit in a short timescale and i will continue to do so. Carry on the good work!

Odpowiedź od Northern Garms
I accidentally checked out the wrong…
I accidentally checked out the wrong size, Gavin at Customer service team sorted it out for me super quickly with no fuss, awesome service 👍

Odpowiedź od Northern Garms

Odpowiedź od Northern Garms
Top notch quality clothing excellent…
Top notch quality clothing excellent value and great customer service 10/10 first class all round

Odpowiedź od Northern Garms
Very quick delivery
Very quick delivery, quality is what they say best, very comfortable and soo cozy

Odpowiedź od Northern Garms
Very friendly and helpful customer…
Very friendly and helpful customer service when i was sent an incorrect pair, couldn't be any better!

Odpowiedź od Northern Garms
Excellent high end quality.
I don’t get any of the bad reviews, the clothing is spot on, the material quality very high end, the sizing is exact, I usually wear a Nike xxl and ordered NG xxl and the fit was perfection, exactly how I wanted it, they sit nice without a baggy feel. My first order was the Sherpa hoody and 2 sweatshirts, I could stock my whole wardrobe with NG clothing, get your first order in and you’ll be back ordering again and again.
Brilliant Brand/Favourite Find in Years…
Thanks so much for great service and for the fab hoodie received yesterday. It was bought for my husband who now thinks he’s super trendy (probably older than your usual demographic but he is cool for his age!). I stumbled across you following an internet search and I’m so pleased I did. As proud Northerners, wearing your clothes with the brilliant branding is the best.
I've placed 3 orders this week and I know they are just the first of many.
Superb service, fantastic products and value.
THANK YOU
perfect fit cargos
I literally wear shorts everywhere and these are the first trousers I've bought in years, they fit absolutely fantastic, really slimming in the leg, great length nice material, I will def be buying some other pairs 😊 love them, would definitely recommend
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







