Terrible customer service and poor quality device. Cheap chinese goods not quality Nordic products as advise. Long delivery times and poor quality heavy massager. Not ergonomic at all, heavy to hold a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Although I won’t be purchasing this item I am grateful for the info Rex send me, he was quick to respond and gave very detailed explanations. I’m sure this item will be great for at home users, I own... Zobacz więcej
I recently contacted customer service with my questions regarding the usage of their machines. Not only did the reply come from Erika promptly, but she went into great length to help me out with the b... Zobacz więcej
Reakcja na opinię
I did have issues with receiving and the tracking of my order but Erika on the customer service team was quick and very responsive with my concerns. i received my order and happy with just a few uses... Zobacz więcej
Informacje dotyczące firmy
O Nordic Sculpt
Napisane przez firmę
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Dane kontaktowe
4,3
Doskonała
610 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od Nordic Sculpt
Hi Mari,
Thank you so much for the 5-star review! We are delighted to hear that you found Erika so helpful and cooperative.
She takes great pride in supporting our customers through every step of their journey, and I’ll be sure to pass your kind words along to her—it will definitely make her day!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Fast delivery
Fast delivery, fast response. I had a problem with device. They sent me immediately new one. Thanks to Erica operater.
12 marca 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Lara,
Thank you so much for the 5-star review! We are so glad to hear that we could get a replacement device out to you immediately and provide the fast support you deserve.
I’ll be sure to pass your kind words along to Erica—she always strives to resolve any issues quickly and efficiently, and she’ll be thrilled to know she made your experience a positive one. We’re happy to have you back on track with your Nordic Sculpt journey!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Heavy
Disappointing. The device is too heavy and the grip too uncomfortable. My thumbs were too painful after one use, I have tried to go on for a week but I had to apply ice on my hands after each use . So I requested a refund, as their page says: simply contact us at support@ to initiate a hassle-free return—no questions asked.
Well: they asked me to insist trying it and then they told me that the return was not free!!!! I had to pay for it. Or they could give me 10 Euros. But in the end the manager offered a full refund. Thank you
1 marca 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Marilu,
I am very sorry to hear that the BodySculpt 1.0 was uncomfortable for you to use. Customer comfort and hand health are incredibly important to us, and it sounds like this specific design was not the right fit for your needs.
I also want to apologize for the confusion regarding our 'No Questions Asked' return policy. We should have made the process much smoother for you from the start. I have personally stepped in to resolve this immediately.
I have just reached out to you via email to ensure you receive a full resolution without any further stress or costs. Thank you for your patience while I put this right.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Happy with help that Kristina was able…
Happy with help that Kristina was able to provide me with in response to my question/ concerns.
11 marca 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Shirley,
Thank you so much for the 5-star review! We are so happy to hear that Kristina was able to provide the help and clarity you needed.
Addressing our customers' questions and concerns with care is exactly what we strive for, and I’ll be sure to pass your kind words along to Kristina—she’ll be delighted to know she made such a positive impact on your experience!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service
Great customer service! Jhon was amazing to work with. Very helpful, prompt, and caring!
11 marca 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Danielle,
Thank you so much for the 5-star review! We are absolutely glad to hear that you had such a wonderful experience working with Jhon.
He truly is amazing, and I’ll be sure to pass along your kind words to him—he’ll be so happy to know his prompt and caring support made such a positive impact on your day! We are so glad to have you as part of the Nordic Sculpt family.
If you ever need anything else or have more questions, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great Company and Products
Great Company and Products! I was partially impressed with their Customer Service. Jhon, customer service manager, sent me a personalized email regarding my order and followed through within less than 24 hours. Highly recommend!
12 marca 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Bermuda,
Thank you so much for the 5-star review! We are happy to hear that you had such a positive experience with our products and our team.
Providing that personalized, 24-hour follow-through is exactly what we aim for, and I’ll be sure to pass your kind words along to Jhon. He takes great pride in ensuring our customers are well taken care of, and he’ll be delighted to know his email made such an impression!
We’re so grateful for your recommendation. If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
My device stopped working after a…
My device stopped working after a couple of weeks. As soon as I contacted them they sent me a replacement the next day. Shout out to Kristina and Jhon.
12 marca 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Ashley,
Thank you so much for the 5-star review! While we’re sorry to hear your original device had an issue, we are so glad Kristina and Jhon were able to jump in and get a replacement sent out to you the very next day.
Providing that kind of peace of mind is exactly what we strive for, and I’ll be sure to give both Kristina and Jhon a huge shout-out for their quick work. We’re so happy to have you back on track with your Nordic Sculpt journey!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Fantastic product
Fantastic product, speedy delivery and packaged perfect, thank you Jhon for your feedback
10 marca 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Colleen,
Thank you so much for the 5-star review! We are happy to hear that you’re loving the product and that it arrived quickly and in perfect condition.
I will be sure to pass your thanks along to Jhon—he always strives to provide helpful feedback and support, and he’ll be so happy to know he made your experience a positive one. We’re grateful to have you as part of the Nordic Sculpt family!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Doesn’t work
Firstly, 5 stars to customer service but 0 stars to the products. I purchased the bodysculpt and bodycup during Black Friday sales last year and have been using the bodysculpt 4-5 times a week since (3 times for bodycup). My honest feedback? Very disappointed. My loose belly and stretch marks from pregnancies are still so visible. I do work out 5 days a week at my local gym so it’s not like I’m just relying on their gadget. I’m still using it now, 4-5 times a week, hoping to see changes! Where is my smooth skin that you promised? 😢
12 marca 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi CT,
First, I want to sincerely thank you for your kind words regarding our customer service team. We truly strive to be there for our customers every step of the way.
I am, however, very sorry to hear that you haven't seen the specific results you were hoping for with your pregnancy stretch marks and skin tightening. We know how much effort you are putting in, especially with your dedicated 5-day gym routine! While many users see changes within the first few months, every body's skin elasticity and healing process is unique.
I have personally reached out to you via email to discuss your journey further and see how we can best support you and improve your experience with Nordic Sculpt.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Bye Bye Foopa!!!!
Kristina and Jhon have gone above and beyond to reassure me that my order is on the way and also thanked me for my order. I am thrilled my order is on the way and am looking forward to starting my new journey
10 marca 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Veronica,
We love that energy! Thank you so much for the 5-star review—we are just as excited as you are for your new journey to begin!
I’m so glad to hear that Kristina and Jhon were able to provide that extra reassurance and support while your order is on its way. They truly care about every single customer, and I’ll be sure to pass your kind words along to them both.
We can’t wait for you to get started! If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer support
Thank you to the customer team for great service in my issues. Now I am happy to provide 5 stars review…
8 marca 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Monika,
I am very sorry for the frustration caused by the cancellation process and the delay in our follow-up regarding the compensation offered. This is not the level of service we aim to provide.
To clarify, once an order is 'processed,' it is sent immediately to our fulfillment center to ensure fast shipping, which often makes it impossible to pull back from the logistics chain—even if the tracking email follows a day or two later. However, that is no excuse for a lack of communication regarding your compensation.
I have personally reached out to you via email just now to resolve this and ensure the promised compensation is handled immediately. Thank you for your patience while I make this right.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Faulty goods sent out replacement…
Faulty goods sent out replacement waited another 2 weeks again faulty asked for refund after 20 emails and they want to deduct £20 from it for posting faulty goods twice. Avoid this company absolute scammers
11 marca 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Jason,
I am truly sorry for the experience you’ve had with your replacements and the frustration caused by our refund process. This is not the standard of service we strive for at Nordic Sculpt.
I want to clarify that we do not believe in charging our customers for shipping or handling on faulty items. I have personally stepped in to review your case.
I have just reached out to you personally via email to confirm the details and ensure this is resolved to your total satisfaction. Thank you for your patience while I put this right.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Erica was Brillant
Erica was Brillant, answered all my questions I had, very promptly. Excellent customer service
4 marca 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Eve,
Thank you so much for the 5-star review! We are happy to hear that Erika was able to provide such brilliant and prompt support for you.
Answering your questions quickly and thoroughly is exactly what we aim for, and I’ll be sure to pass your kind words along to her—she’ll be so happy to know she made your experience excellent!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Erika & Jhon Top Rated Customer Service
Erika & Jhon were amazing! I emailed my situation regarding a broken motor on my device & they immediately emailed a response with assistance. They never stopped responding until my situation was resolved by providing a replacement. Great customer service representatives. Truly an asset to NordicSculpt & how much you all care about your customers.
Thank you Erika & Jhon.
Marianne Cornacchione
7 marca 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Marianne,
Thank you so much for the 5-star review! We are absolutely glad to hear that Erika and Jhon were able to provide such a seamless and caring experience for you.
Resolving a broken motor can be a stressful situation, but we believe that our customers should never have to worry. I will be sure to share your wonderful feedback with both Erika and Jhon—they truly are assets to our team, and they’ll be so happy to know they got your situation resolved and earned your trust.
We’re so glad to have you as a part of the Nordic Sculpt family!
If you ever need anything else, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
So far my experience has been…
So far my experience has been fantastic. I have had continued support regarding how best to use the nordic sculpt as well as tips on how to enhance my results. Thank you to ERIKA she has been extremely helpful and informative. I look forward to seeing my final results
9 marca 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Donna,
Thank you so much for the fantastic 5-star review! We are so happy to hear that you’re feeling supported on your journey and that the tips provided are helping you enhance your results.
I will definitely share your kind words with Erika—she takes great pride in being helpful and informative, and she’ll be thrilled to know she’s made such a positive impact on your experience. We can’t wait for you to see your final results!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
good and fast handling of my question
I received an answer to my question within 24 hours. The files I was missing were immediately sent, along with some tips for using the devices. Excellent and fast help.
3 marca 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Thera,
Thank you so much for the 5-star review! We know your time is valuable, so we make it a priority to provide fast, helpful answers and ensure you have all the resources you need for the best results.
I'm so glad you found the additional tips helpful—we want you to get the absolute most out of your Nordic Sculpt journey!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
When I had a problem with my machine
When I had a problem with my machine, I contacted you. I met a very pleasant and helpful lady named Erika. She was on duty and just wanted a little confirmation that the machine was broken. Afterwards, she fixed a new one and sent it right away. I am very happy with the service and friendliness she showed. It is fun and not least safe to shop when you know you will be met by such people.
8 marca 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Annette,
Thank you so much for sharing your experience! We are happy to hear that Erika was able to take such great care of you and get your replacement machine sent out right away.
Providing a safe and pleasant shopping experience is exactly what we strive for, and I will be sure to share your wonderful feedback with Erika personally—it will make her day! We are so glad to have you as part of the Nordic Sculpt community.
If you ever have any more questions or need further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Faulty item sent kept on saying refund 100 days NOT refunded 75% better than nothing for a faulty item .
Does not work as I was sent a faulty item but still made me wait for 100 days for them to tell me I have to pay to send back a faulty item . Company an absolute joke avoid because if you get a faulty item they keep saying use it for 100 days ??? Strange customer service. Refund me now .
Update 25th March 2026 refunded 75% and let me keep the faulty item . After numerous emails at least I got most of my money back . Amazon sell this device for … wait for it ….£16.00 !!!!!
9 marca 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Julia,
I am very sorry for the frustration you experienced. It is clear that we made a mistake in how your case was handled. While we are proud of our 100-day trial for results, it should never have been applied to a faulty unit, and I apologize that this caused such a delay for you.
We are a small team and we are using your feedback to improve our internal training so this doesn’t happen again. I have also reached out to you via email to ensure everything is resolved to your satisfaction.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service!
The team at Nordic were prompt, professional and extremely helpful to resolve an issue I had. Kristina's service was exceptional. Will continue to use their products!
Hien
9 marca 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Cu,
Thank you so much for the 5-star review! We are absolutely thrilled to hear you had such a positive experience with our team.
I will be sure to pass your kind words along to Kristina—she truly is an asset to our team, and she’ll be so happy to know her support made a difference for you. We’re grateful to have you as a part of the Nordic Sculpt family!
If you ever need anything else, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
John & Kristina
John & Kristina were great with sorting out the problem I had with my unit. They kept me updated constantly and resolved it in record time. Can’t thank them enough.
6 marca 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Lesley,
Thank you so much for the 5-star review! We are so pleased to hear that Jhon and Kristina were able to resolve the issue with your unit so quickly. Keeping our customers updated every step of the way is exactly how we like to do things here.
I will be sure to pass your thanks along to both of them—it truly makes their day to know their hard work and constant updates made a difference for you!
We’re here for you every step of your sculpting journey. If you need anything else as you get back to using your device, please don't hesitate to reach out to us at support@nordicsculpt.com.
Happy sculpting!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.