Terrible customer service and poor quality device. Cheap chinese goods not quality Nordic products as advise. Long delivery times and poor quality heavy massager. Not ergonomic at all, heavy to hold a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Although I won’t be purchasing this item I am grateful for the info Rex send me, he was quick to respond and gave very detailed explanations. I’m sure this item will be great for at home users, I own... Zobacz więcej
Although I haven’t used the unit much I was going to cancel my subscription to the oil. Kristina gave me great advice and helped me to pause my subscription for the foreseeable and she also gave me a... Zobacz więcej
I did have issues with receiving and the tracking of my order but Erika on the customer service team was quick and very responsive with my concerns. i received my order and happy with just a few uses... Zobacz więcej
Informacje dotyczące firmy
O Nordic Sculpt
Napisane przez firmę
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Dane kontaktowe
4,3
Doskonała
607 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Repeated Delays, No Transparency, Eventually Requested Refund
I really wanted to like this company and was genuinely excited to receive my order, which is why I continued waiting for over 6 weeks rather than cancelling immediately. Unfortunately, the overall experience was extremely disappointing.
After placing and paying for my order, I repeatedly had to chase customer service myself for updates. Throughout the process, I was given multiple dispatch timelines and reassurances by different team members, all of which passed without the order actually being shipped.
The most frustrating part was the lack of clear and proactive communication. I completely understand that stock delays and manufacturing issues can happen, especially for popular products, but customers should be informed honestly and consistently rather than being given shifting timelines over several weeks.
What also raised concern for me was that the products continued to appear available for purchase on the website throughout this period, despite customer service repeatedly explaining there were stock shortages and allocation delays.
To be fair, the customer service representatives themselves were polite, responsive, and apologetic throughout the process, which is why I am giving 2 stars instead of 1. However, the fulfilment process, communication, and transparency overall were not acceptable for an order that remained unresolved for over 6 weeks and ultimately resulted in me requesting a full refund.
I hope the company improves its stock transparency and customer communication moving forward, as the experience unfortunately damaged my confidence in ordering from them again.
7 maja 2026
Opinia niezależna
Excellent service and outstanding support
Excellent service and outstanding support by Kristina and Jhon. They were really helpful and serviceminded. Five stars whithout hesitation. Thank you!!!!
20 maja 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Karin,
Thank you so much for your 5-star review and for your wonderful feedback! 💙 We’re very happy to hear that Kristina and Jhon provided you with outstanding support and a helpful experience. Your kind words truly mean a lot to our team, and we’ll be sure to share your appreciation with both of them 😊
We truly appreciate your support and recommendation. Thank you again for taking the time to share your experience with us!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Issues with order
Kristina was very helpfull and fast to deal with my problem
13 maja 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Guna,
Thank you so much for your 5-star review and for sharing your experience with us! 💙 We’re very happy to hear that Kristina was able to assist you quickly and help resolve your issue in a helpful manner. Your feedback truly means a lot to our team, and we’ll be sure to share your kind words with her 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Worth the wait, helpful customer service
I did wait quite a while for my Nordicsculpt, but was advised that this was due to the obtaining of certain raw materials for the complimentary product. They were willing to ship in portions, but I waited. Erica has been particularly helpful in following up with me, and answering questions. I can't give a 100% review on effectiveness as I've only just started using it for about a week. However, I do see a circulation boost . My skin is more ageing, I am lean and do a lot of physical exercise. So, I am optimistic that with consistence, it should definitely improve my skin texture and firmess. It's very comfortable and easy to use...
9 maja 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Liza,
Thank you so much for your 5-star review and for taking the time to share such thoughtful feedback about your experience with us! 💙 We truly appreciate your patience and understanding regarding the delivery wait, and we’re very happy to hear that Erica was able to provide helpful follow-ups and answer your questions throughout the process 😊
It’s also wonderful to know that you’ve already noticed an improvement in circulation after just a week of use. Your consistency, active lifestyle, and positive outlook are truly inspiring, and we’re excited for you to continue your Nordic Sculpt journey and hopefully see even more improvements in skin texture and firmness over time.
We’re also glad to hear that you find the device comfortable and easy to use. Your detailed feedback truly means a lot to our team.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I am having a great experience with…
I am having a great experience with their customer services even tho my order has not been delivery yet for different reasons. Erika has been really helpful along with all the other Nordic team members checking on my order and making sure it will arrive soon!
12 maja 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Nathalia,
Thank you so much for your 5-star review and for sharing your experience with us! 💙 We truly appreciate your patience and understanding while waiting for your order to arrive. We’re very happy to hear that Erika and the rest of the Nordic Sculpt team have been helpful and supportive in keeping you updated and checking on your shipment throughout the process 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Bad marketing/Misleading
I was excited to receive my order, especially because the receipt clearly listed “Valentine Gift + Free Ebook Included.” I genuinely thought this meant I would receive an actual bonus ebook with the product.
After contacting customer service, I found out the “ebook” was only a website link containing the standard instructions/manual already expected with the product. That was disappointing and honestly felt misleading.
Every product like this already comes with instructions or a guide, so advertising it separately as a “gift ebook” made the order seem more valuable than it actually was. I waited a long time for this package and even confirmed the ebook with an agent, so my expectations were completely different.
Nordic Sculpt should make this much clearer to customers to avoid confusion and disappointment.
18 maja 2026
Opinia niezależna
Erika is very good on keeping up on…
Erika is very good on keeping up on giving me update on my order.
18 maja 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Editha,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that Erika has been keeping you updated regarding your order and providing you with attentive support throughout the process. Your feedback truly means a lot to our team, and we’ll be sure to share your appreciation with her 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Jhon was really helpful and felt with…
Jhon was really helpful and felt with my issue very efficiently.
18 maja 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Jushna,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that Jhon was able to assist you and handle your issue efficiently. Your feedback truly means a lot to our team, and we’ll be sure to share your appreciation with him 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Excellent customer service
Excellent customer service. I reached out by email with queries and Jhon responded within the hour. Very helpful.
The machine us similar to something I've used in the past in a salon, and I'm finding it effective.
Happy to recommend
18 maja 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Teresa,
Thank you so much for your 5-star review and for sharing your experience with us! 💙 We’re very happy to hear that Jhon was able to respond quickly and provide you with helpful support regarding your questions. It’s also wonderful to know that you’re finding the machine effective and comparable to treatments you’ve previously experienced in a salon 😊
Your recommendation truly means a lot to us, and we really appreciate your kind feedback.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Super impressed
I recently contacted customer service with my questions regarding the usage of their machines. Not only did the reply come from Erika promptly, but she went into great length to help me out with the best information in writing and attaching guides about and beyond the product, including lifestyle as well. I am truly impressed and touched by the care I received. Thank you.
18 maja 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi there,
Thank you so much for your 5-star review and for taking the time to share such thoughtful feedback! 💙 We’re very happy to hear that Erika was able to provide you with prompt, detailed, and caring support regarding the use of your Nordic Sculpt device. It means a lot to know that the guides and additional lifestyle information were helpful and made you feel supported throughout your journey 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Very fast and productive answer 🙂
17 maja 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Анита,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that you received a fast and productive response from our team 😊 Your feedback truly means a lot to us.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Quick response and friendly helpful…
Quick response and friendly helpful answer.
15 maja 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Ratna,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that you received a quick, friendly, and helpful response from our team. Providing supportive and efficient customer service is always our goal, and your feedback truly means a lot to us 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I am still waiting for my order.
I am still waiting for my order to be shipped, but Kristina has been very kind answering my questions and concerns. I love the communication I have with her. And I hope to get my order soon so I can share with her my transformation.
4 maja 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Elena,
Thank you so much for your 5-star review and for sharing your experience with us! 💙 We truly appreciate your patience while waiting for your order to be shipped, and we’re very happy to hear that Kristina has been kind, supportive, and communicative throughout the process. Your kind words truly mean a lot to our team, and we’ll be sure to share your appreciation with her 😊
We’re excited for you to receive your Nordic Sculpt device soon, and we can’t wait for you to begin your journey and share your transformation with us!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Have had ok communication with customer…
Have had ok communication with customer service, but when I had an email saying the product had been sent with a track number...I cudnt track it, then a couple days later had another email saying my product was still being processed. It has now been 4 weeks and I still have not received my product that I have payed for.😪😪
24 kwietnia 2026
Opinia niezależna
Erica was very helpful in supporting me…
Erica was very helpful in supporting me with my inquiry.
17 maja 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Stephanie,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that Erica was able to support you with your inquiry and provide you with helpful assistance. Your feedback truly means a lot to our team, and we’ll be sure to share your appreciation with her 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Kristina is very knowledgeable and…
Kristina is very knowledgeable and helpful. I was provided with dieting tips and tools.
17 maja 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Suzanne,
Thank you so much for sharing your experience with us! 💙 We’re very happy to hear that Kristina was able to provide you with knowledgeable and helpful support, along with useful dieting tips and tools to support your journey 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Fantastic item and the team behind it…
Fantastic item and the team behind it was also brilliant ERIKA AND KRISTINA couldn't do enough to help get it delivered on time for my wifes birthday. Thank you so much
13 maja 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Richard,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that you’re pleased with both the Nordic Sculpt device and the support provided by our team. It’s wonderful to know that Erika and Kristina were able to help ensure the order arrived in time for your wife’s birthday 😊
Your appreciation truly means a lot to us, and we’ll be sure to share your lovely feedback with both of them.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
It works
It works! So I brought this and I will say the delivery times are not explained very well from the start, you really should mention that it needs to get past customs so it took about 4 weeks to get to me. I’ve now been using it for 2 weeks and I’m willing to now say “it’s worth the wait” seriously I’m already noticing a difference!! I’ve done it 5 times a week for 10 mins on each spot and the only annoying thing is waiting 15 mins between areas for it to cool down, I get it though, such a small device so it’s probably hard to find a way to install a cooling system? Never the less I LOVE IT! And the results are already showing and a massive difference! Can’t wait to see what next week brings? Thanks for helping me get back my confidence after losing 7 stone 👍🏻
15 maja 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi there,
Thank you so much for your 5-star review and for taking the time to share such detailed feedback about your experience with Nordic Sculpt! 💙 We truly appreciate your honesty regarding the delivery timeframe and customs process, and your feedback is very valuable to us as we continue working to improve the customer experience.
We’re also so happy to hear that, despite the wait, you’re already noticing visible results after just 2 weeks of consistent use 😊 It’s wonderful to know that Nordic Sculpt is helping you regain your confidence after your incredible weight loss journey. Your dedication and progress are truly inspiring, and we’re excited for you to continue seeing even more results in the weeks ahead!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service from Rex
13 maja 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Lizzy,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that Rex provided you with great customer service. Your feedback truly means a lot to our team, and we’ll be sure to share your appreciation with him 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
my nordic sculpt arrived on time but…
my nordic sculpt arrived on time but unfortunately after two weeks stopped rotating I contacted customer services who were quick to respond and Ericka has sent a new machine fabulous customer service would recommend
15 maja 2026
Opinia niezależna
Odpowiedź od Nordic Sculpt
Hi Joanna,
Thank you so much for your 5-star review and for sharing your experience with us! 💙 While we’re sorry to hear that your Nordic Sculpt device stopped rotating after two weeks, we’re very happy to know that our customer service team was able to respond quickly and that Erika helped arrange a replacement for you right away.
Your kind words and recommendation truly mean a lot to us, and we’ll be sure to share your appreciation with Erika as well 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.