Nora helped me out so much when I had a query. She was fast replying and answered all my questions with professionalism and efficency. I was a bit nervous about purchasing from this site as I'd never... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The ONLY thing I did not agree with was the pages would not move forward if I didn’t agree to accept the Free offers. Only because uf, for some reason, I forget to Cancel, I automatically get charged... Zobacz więcej
Reakcja na opinię
The terms and conditions are clear as far as what you're ordering. Just be sure to thoroughly read through everything, especially the fine print and lighter printed things.
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Physical book was purchased which was nice enough. Received a charge after the fact for the app which I did not use or authorise a subscription for. Refund request denied. Highly unethical tactic!
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Informacje dotyczące firmy
O Nordastro
Napisane przez firmę
A revolutionary astrology book written just for you
194
Personalized pages
50+
Compatibility insights
99%
Of content tailored to you
Personalized astrology reading based on your unique birth chartDeep insights into your personality, strengths, and true potentialGuidance for love, career, and personal growth to help you move forward with clarityUncover hidden opportunities and life challenges before they unfoldExpert interpretations from trusted and experienced astrologersDane kontaktowe
Stany Zjednoczone
- hello@nordastro.com
- nordastro.com
4,0
Dobra
842 recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Nordastro
Dear yelhsac,
We hear your feedback on asking fewer questions and offering the bundle sooner. While this process helps prevent scam, chargeback, legal, or injury issues, we are actively working on improvements. Please email help@nordastro.com with your account email and order number to share more.
Sincerely,
Nordastro Team
Odpowiedź od Nordastro
Dear christopher,
We appreciate your feedback regarding the amount of extra offers. We are actively working to optimize the Nordastro experience. Please email your account email and order number to help@nordastro.com so we can assist you further.
Sincerely,
Nordastro Team
Great but overwhelming
It was great but very overwhelming with all the offers at the end. Otherwise, it was great!
7 marca 2026
Odpowiedź od Nordastro
Dear iGalaxyRose,
We appreciate your feedback regarding the overwhelming number of offers at the end. We are actively working on improvements to streamline our process. Please email help@nordastro.com with your account email and order number so we can pass your thoughts to the team and assist further.
Sincerely,
Nordastro Team
Incredible
7 marca 2026
Odpowiedź od Nordastro
Dear Jodie Thomas,
We are thrilled to hear that you found your experience incredible! We are actively working on improvements to maintain this standard. Please email help@nordastro.com with your account email and, if possible, the order number if you ever need assistance.
Sincerely,
Nordastro Team
SCAM - THEY KEEP TAKING YOUR MONEY
Purchased the physical book for a birthday present... everything was fine and then all of a sudden exactly one month later I see a charge of 42.29 on my debit card from Nordastro.. I come the find that by purchasing the book you automatically get enrolled into a month subscription. I NEVER was told there will be further monthly charges.. I NEVER got an email with the breakdown of what I am receiving with the subscription.. I NEVER got ANY information on how to cancel and manage the subscription.. I only found out about this random subscription when I emailed the company to ask for a refund on the charge I thought was some sort of error or mistake on there end since I HAD NO IDEA AND WAS NOT INFORMED ABOUT THE SCAM SUBSCRIPTION they automatically decided to set up. They refused to refund me BUT I did get my money back from calling my bank and disputing the charge. If you have been wrongfully charged like myself.. all you have to do is call your bank and dispute the charge and you will get your money back! Unfortunately I had to cancel my debit card and get a new one to avoid and future charges from this company! BE WARNED THEY WILL KEEP TAKING YOUR MONEY MONTH AFTER MONTH.. I would use a PREPAID credit card and only load it with the amount of what the physical book costs so any future scam charges don't go through! Hope this helps, be careful when shopping online!
2 marca 2026
Opinia niezależna
Odpowiedź od Nordastro
Dear dianna spira,
We hear your frustration regarding the subscription enrollment attached to your book order. We are actively working to improve how our terms are presented. Please email help@nordastro.com with your account email and order number so we can assist you directly.
Sincerely,
Nordastro Team
Odpowiedź od Nordastro
Dear faiem,
We’re thrilled to hear you found our product beautiful! We are actively working on improvements to ensure your experience remains excellent. Should you need any assistance in the future, please email help@nordastro.com with your account email and order number.
Sincerely,
Nordastro Team
Ease of answering questions for the…
Ease of answering questions for the book. Smooth transitions from one page to another.
4 marca 2026
Odpowiedź od Nordastro
Dear mdhddyx,
We're glad to hear you found the transitions smooth and appreciated the ease of answering questions! We remain dedicated to making further improvements to our service. If you need any assistance, please email help@nordastro.com with your account email and order number.
Sincerely,
Nordastro Team
Well, at first I was frustrated.
At first, I tried to get the paperback book but somehow during checkout it changed to the online download book. I sent a a message in it was fixed. Shortly after.I’m very excited to get my book in my hands.
4 marca 2026
Odpowiedź od Nordastro
Dear littlejennysgarden,
We are glad we could quickly resolve the issue regarding the paperback switching to a download! We are actively working on improvements to our checkout process. If you need any further assistance, please email help@nordastro.com with your account email and order number.
Sincerely,
Nordastro Team
Odpowiedź od Nordastro
Dear sexykat,
We're glad to hear your experience is good so far! We understand you are eager to receive your book and we are constantly refining our shipping processes to minimize wait times. Please email help@nordastro.com with your account email and order number so we can track this for you.
Sincerely,
Nordastro Team
The process was smooth and actually…
The process was smooth and actually exciting to go through! Can't wait to see the finish product!
24 lutego 2026
Odpowiedź od Nordastro
Dear Nailah,
We are delighted you found the process smooth and exciting. We are actively working on improvements to deliver the best experience possible. Please email help@nordastro.com with your account email and order number if you need any assistance with the final product.
Sincerely,
Nordastro Team
Diving into yourself and getting to know how you work
It was pretty self-explanatory. You walk by through just gotta instantly, no questions really loved it from the word. Go can't wait till my book comes.
25 lutego 2026
Odpowiedź od Nordastro
Dear kmccord,
We are thrilled to hear you found the process self-explanatory and are looking forward to your book! We are constantly working on improvements to ensure a seamless experience. If you need any assistance, please email help@nordastro.com including your account email and order number.
Sincerely,
Nordastro Team
Odpowiedź od Nordastro
Dear James Warren,
We are thrilled to hear you had an excellent experience with Nordastro! We remain dedicated to actively working on improvements to our service. Should you need any future assistance, please email help@nordastro.com with your account email and order number so we can help.
Sincerely,
Nordastro Team
Very accurate readings and messages…
Very accurate readings and messages from guides resonated with me, I'm thankful for their help
25 lutego 2026
Opinia niezależna
Odpowiedź od Nordastro
Dear Harley Mills Cookie,
We are thrilled to hear that the readings were accurate and the messages from your guides resonated with you. We remain dedicated to making improvements to your Nordastro experience. Should you need any assistance, please contact help@nordastro.com with your account email and order number.
Sincerely,
Nordastro Team
Odpowiedź od Nordastro
Dear cshimmeree,
Thank you for highlighting our descriptive instructions. We strive to make legal and chargeback processes simple for our users. We are always working on improvements at Nordastro. If you have further questions, please email help@nordastro.com with your account email and order number.
Sincerely,
Nordastro Team
Too many add-ons
25 lutego 2026
Odpowiedź od Nordastro
Dear elkopapatty,
Thank you for the 4 stars. We appreciate your feedback regarding the number of add-ons presented and are actively refining our offers to improve the user experience. If you would like to share further details, please email your account email and order number to help@nordastro.com.
Sincerely,
Nordastro Team
WARNING
WARNING: Questionable ethics and moral in doing business. Horrible customer service. If you gave it a positive review there’s a possibility that you might come back and change it because you won’t know until you are charging unknowingly. Either don’t buy or contact them for cancellation immediately and keep the book
I ordered a physical book from Nordastro.com and received the product as expected. Regardless of whether the book itself is good or bad, I did receive the physical item and used it.
However, during checkout I was unexpectedly enrolled in a recurring coaching subscription that was not clearly presented. I did not intend to subscribe to anything beyond the book purchase.
I was later charged over USD 90 for the digital subscription, which I never accessed or used. I did not knowingly consent to a recurring service, and there was no clear payment management section in my account where I could review or manage the subscription. Additionally, the “Contact Us” function on the website did not work properly when I initially tried to reach support.
When I contacted customer service, I was told the subscription charges are non-refundable due to policy, despite the fact that I never used any of the digital services and canceled immediately after discovering the charge.
Customers should not be surprised by recurring charges when purchasing a physical product. Subscription terms must be clearly disclosed, and there should be transparent payment management options available in user accounts.
I hope this review encourages improvements in transparency and customer protection. Maybe as a warning to stay away from buying service from them. I had 5 emails replied saying the same thing even with a video efficiency that there are no way to manage payment or cancel manually or that the contact button didn’t work. They still try to swindle their way by saying “A video of your attempt” changing the their words from “technical difficulties” before. I find it very morally questionable. Trying to be polite with this.
Edit: Reply what's the point of enaging and replying from the Nordastro team if both a reply here an the contact email does nothing and just repeat what we wrote and say no they will not look into the situation after 6 emails all day...
25 lutego 2026
Opinia niezależna
Odpowiedź od Nordastro
Dear Hariras Tongyai,
We appreciate your feedback regarding the subscription enrollment clarity and the technical issues with our contact button. We are actively working on improvements to ensure full transparency. Please email help@nordastro.com with your account email and order number so we can assist you directly.
Sincerely,
Nordastro Team
Odpowiedź od Nordastro
Dear uniquebronique,
We are thrilled to hear your experience was wonderful! We are continuously working on improvements to ensure top-quality service. If you ever need assistance, please email help@nordastro.com with your account email and order number.
Sincerely,
Nordastro Team
Odpowiedź od Nordastro
Dear jo N,
We appreciate you ordering a book and answering the questions. We are actively working on improvements to ensure a great experience for our users. Please email help@nordastro.com with your account email and order number if you need any assistance.
Sincerely,
Nordastro Team
Unauthorised charges
WARNING: Unauthorised charges and predatory subscription traps!
I am writing this to warn others about Nordastro's deceptive business practices. I purchased a personalized book and made sure to UNCHECK all boxes regarding future subscriptions. Despite this, they have charged my card twice without my authorization: £73.49 and £24.59.
When I reached out to their customer support to resolve this, they demanded "proof" that I didn't sign up for a subscription—an impossible and absurd request for a consumer. To make matters worse, they have now blocked my email address, and my replies are failing to send, meaning they are intentionally avoiding my refund request.
Even more shocking, after I complained, they reactivated my account without my permission just to process another unauthorised charge of £24.59. This is not a professional service; it is a subscription trap designed to drain your bank account.
I have already reported this company to Action Fraud UK and initiated a chargeback with Lloyds Bank. Avoid this company at all costs unless you want to spend weeks fighting for your money back.
23 lutego 2026
Opinia niezależna
Odpowiedź od Nordastro
Dear Rasa,
We are concerned to hear about the subscription setup and that your emails are failing to send. We are actively working on improvements. Please email help@nordastro.com with your account email and order number so we can look into the communication block and resolve this for you.
Sincerely,
Nordastro Team
Good
Was good lots of pressure in emails to get the book was quite expensive and only bought when it was 75% off
22 lutego 2026
Opinia niezależna
Odpowiedź od Nordastro
Dear Stacey Deacon,
We appreciate your feedback regarding the pressure in our emails and the price points. We are actively working on improvements to our communication frequency. Please reach out to help@nordastro.com with your account email and order number if you have further suggestions or needs.
Sincerely,
Nordastro Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.