Nootly Uk Recenzje 

Avoid! Money taken but item sent to wrong address! No help sorting what so ever! Kicking myself for being scammed.

Taken my money and not received order or any email to confirm - terrible scam

Don’t be taken in by this company, I believe it’s a scam!!. Ordered a Christmas stocking filler 29/11/2025, should have been here in 7 days. Nothing, unable to contact the company, updates on the tracking system say out for delivery, yet still in China!!. PLEASE AVOID!!

No issues at all with this company. Great product cant wait to give it to my partnee for christmas

Avoid this site .. it is a total scam. I ordered the £12.90 offer on the two interior brushes with the option to have them ‘inscribed’ with the BMW logo. Rubbish. The BMW logo is a sticker and comes off immediately. Cannot get anyone to respond to my complaint - through the website or Instagram which is where I ordered. Wish I had trusted my instinct and never ordered.

Was a bit dubious, but arrived today very impressed bought the car perfume, even the customer service replied too me within a day,

As echoed in other reviews, AVOID THIS SITE! My account has been debited for £12.90, small I know but that is not the point. No tracking number sent to me or confirmation other than to say payment went through Shop Pay. I am going to ask my bank if I can get a refund as I have no way of tracking this order. I have sent an email to Nootly. Will also put a poor review on Facebook which is where I found them. Should have known better!

Was about to order car door projectors , thought I’d read the reviews first.. so glad i didn’t order!

If 0 was an option, I would use it. They basically called me a liar when I only received part of my order. I had to chase the courier for the other part, but Olivia stated that it had been delivered. After getting in touch with the courier, I received the rest of my order the following day, and still nothing back from an email I sent telling them how frustrated and disappointed I was about the whole experience.
​I strongly urge potential customers to consider these service deficiencies before doing business with Nootly, The customer support infrastructure is clearly not equipped to handle even basic issues efficiently or professionally.

Cowboy company

Never expected much n glad I didn't spend a lot. Save your money

I requested a return address from them I never received it they stated that my order was a promotional item which it did not state, so was not eligible for a refund to me this was just an excuse to get out of giving a refund, I would never deal with this company again, so be warned.

I’m writing because I had the audacity to request a refund for an item I purchased—silly me for thinking that would be straightforward. Their website boldly claims they respond within 24 hours. Fast forward three days and seven emails later , and all I got was a glorified shrug.
They asked for every possible detail about my order ,only to hit me with the grand finale: This is a promotional product and cannot be refunded.
Honestly, their refund policy feels less like customer service and more like a masterclass in avoidance. It’s not a policy—it’s a polite way of saying we’re keeping your money.
If you value your time, your sanity, and your wallet, do yourself a favour: shop somewhere else. Because here, refunds are mythical creatures and customer support is just smoke and mirrors.
Please do your self a favor and don't purchase their items

Very misleading advert borderline deceptive.
Ordered what was shown as a full set of seat covers but only received the uppers.
Correspondence was dealt with by a very clever Olivia who quickly told me to read the small print which obviously says I dont have a leg to stand on. NO RETURNS OR REFUND.
I have made a formal complaint to the trading standards .

This company operate with no regard for UK consumer law. They advertise only online, ever product page states "excellent customer service, no quibble money back if not satisfied" along with supportive reviews. So we the customer fall for such.
In reality they only sell their products on Sale/Promotion pricing and hidden within their T&C's it states no refund or return on such. I have tried all angles and they refuse to supply return address for the product I purchased nor recognise UK consumer law of 14 day return. Looking deeper they are not registered at Companies House, so probably a Sole Trader and can easily hide any detail. I asked for help via Citizens Advice but got little. I can only hope at some point Trading Standard track them down where ever they are.

The product supplied did not do what it claimed to do. When I tried to return it, they would not accept returns despite the banner across the advertisement promising full refund if not completely satisfied.
Shocking customer service, rubbish product.

scammed by them. product is nothing like advertised. parts missing. zero response to emails sent in.
avoid avoid avoid.. I will going via my bank to get my money back

Seat cushion coming un-stitched on seam after a relatively short time only used it for 3000 - 4000 miles. Contacted them via Website and email and received no acknowledgement or reply whatsoever. Customer service appears to be non existent. For that reason I wouldn't recommend this company.

Ordered two items for both cars. Then read the reviews and thought I had been scammed. But much to my delight items arrived a few days later nicely packaged with no problems. Don't always read the negative reviews.

Absolute rubbish. This company for all their products is a scam. No customer service contact, unable to unsubscribe big big con.

Do not go anywhere near this company just lost her words crap company crap directors I guess and if they want to carry on they should contact every single person on the reviews has given them a bad review. I definitely will not be using them for anymore. 

Another disappointment. Like others here, I felt for the misleading advertising and not being able to return the product and getting a refund. Same excuse as others have reported. A scam?