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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I ordered a trapstar tracksuit for my son’s birthday in December 22, placed the order on the 25.11.22 using the Black Friday sale code, received a email on the 29.11.22 to state order was on its way,... Zobacz więcej

Oceniono na 1 z 5

AVOID: Placed Trapstar Tracksuit order, via Website -02/12/22. To date: No despatch or shipping details provided Brief e mail (in response to refund request) No item, no reasonable explana... Zobacz więcej

Oceniono na 1 z 5

AVOID: Placed Trapstar Tracksuit order, via Website -25/11/22 To date: A despatch email 29/11, No shipping details provided Brief e mail ( blaming postal service) No item, no reasonable ex... Zobacz więcej

Oceniono na 5 z 5

As stated in the title, wasn't really sure about this new company, but they have really helped me throughout my customer journey from offering me gift cards while I wait for my item. Really happy abou... Zobacz więcej

Informacje dotyczące firmy

  1. Sprzedaż odzieży
  2. Sklep odzieżowy
  3. Sklep z odzieżą męską
  4. Sklep z odzieżą uliczną
  5. Sklep z odzieżą damską

Napisane przez firmę

HI there, we are a new shop called NoloveGym and we strive to provide affordable goods with precise, high quality material. Hope you can work with us and help us grow!


Dane kontaktowe

2,1

Słaba

Wynik TrustScore: 2 na 5

33 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,1

Wszystkie recenzje

(33)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Trapstar tracksuit

i ordered a trapstar tracksuit on the 1 december.On the shop app it says shipped but when i email i get no response.This is appalling.I bought this a christmas present and it may not arrive as i have no information or i may never get my money back.

18 grudnia 2022
Oceniono na 1 z 5

Ordered a Trackstar jacket

Ordered a Trackstar jacket on 1st December. Chased it up a number of times by email and although I received a response on first 2 occasions my 3rd email has received no response. It is now the 16th December.and it looks likely my sons present for Christmas will not arrive. Not sure about the authenticity of this company and whether I will ever get the product or my money back.will update on progress

16 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Really Suprised

As stated in the title, wasn't really sure about this new company, but they have really helped me throughout my customer journey from offering me gift cards while I wait for my item. Really happy about my item. Yes I am a real person and i would recommend!

2 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

AVOID:

AVOID:
Placed Trapstar Tracksuit order, via Website -02/12/22.
To date:
No despatch or shipping details provided
Brief e mail (in response to refund request)
No item, no reasonable explanation.
No tracking or proof that this is genuine.

Somewhat dubious & appears to be a scam.

Reported to fraud team at bank & Cybercrime Unit .
Shall ask Police for investigation also.

2 grudnia 2022
Opinia niezależna
Oceniono na 2 z 5

where is my package?

so, i’ve ordered a trapstar jacket and i’ve had no emails/messages, and it says not able to provide a tracking number after being forced to connect my amazon account to see it and still nothing, been shipped for around 5 days now and nothing, just very odd that i’ve paid 170 pounds and nothing to say when my package will be delivered, or where it is, this was a christmas present and i’m really upset that i’ve had to pay 170 pounds for potentially nothing.

30 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

Trapstar should be concerned about these guys claiming to pedal their clothing

I have to now add to this review again because the jacket did actually turn up today. I have immediately emailed Nolovegym to ask to return it to them. I also know exactly why they didn't know the tracking number. They are ordering third party and the parcel came directly from China. I will return the coat to Nolovegym directly, as it is their property, I assume, not the property of the guy in China. Very confusing and this wasn't explained to me ever. It cannot be genuine Trapstar to have made profit for so many parties and still be £153 to me.

In response to their reply, the claims are only bizarre, if they aren't true. They did pretend to offer a tracking number and a voucher too (they also said I could buy a jacket). Neither of these ever materialized, no tracking number, no voucher, along with no jacket. I was still chasing them for information. No courtesy emails and no updates were volunteered. Proof of postage was all I asked for. They still can't provide this, so naturally the trust has gone. I will update this review if anything changes.

Interesting that these other reviews Ordered AFTER me and already have their goods😂🤔. I Ordered a Jacket back in November. Finally the shop app notified me it had been shipped but no confirmation ever came from The company via email. Nothing arrived either, so I chased them for information. They offered a poor excuse for not being able to offer me a tracking number. Too many orders apparently (online delivery makes it so easy to access this information, they must be using post it notes to document their sales and pigeons to carry the goods). Said they'd try to find a tracking number for me, so I waited. They never got back to me. I decided that nothing about this transaction felt right. Especially the immediate offer of an Amazon voucher, rather than to offer me
the proof of shipping I wanted. Ludicrous behaviour. Luckily the bank will retrieve the funds and have refunded me in the mean time, as I was concerned at how long it might take to get a refund, given the fact that it's been almost a month since I paid for my goods. If they really have shipped the jacket, as the company indicated to me, I'll be very surprised, as they didn't even tell me to refuse the delivery at this point, once I had explained I was done waiting. A normal company would ask that I refuse the delivery when it arrives. They've acted as if nothing was ever lost by them, which is no surprise, as so far they've gained £153 and been unable to prove that anything was posted to me. I'd say these good reviews are off friends. Steer clear unless you like chasing after people who have your money.

20 listopada 2022
Logo Nolovegym

Odpowiedź od Nolovegym

Hi Amanda,

We have tried our best to resolve the issue. We have even offered you a gift card for you to use while you wait for your order. We have in fact lost out, as you have filed a case with your bank which has now taken an additional £10 dispute fee with the original £153. And so now you will receive the £153 which has been refunded to you and the jacket aswell.

We have really tried to help out with your order, but to make such bizarre claims about our business is wrong. We hope that you are satisfied with the outcome.

Thank you!

Oceniono na 5 z 5

Amazing products and love the support!

Amazing products and love the support and service that i was given. Very polite customer service and very easy to use the website to find the products i wanted. 10/10 in my opinion will definitely purchase from here again.

12 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

I don't say this lightly

I love my jacket. Amazing quality for the money. The order was slightly delayed by a few days however I was met with a fantastic customer experience and was treated very well by the team. Top Quality, top service, and I have my eyes on the next jacket.

6 grudnia 2022
Logo Nolovegym

Odpowiedź od Nolovegym

Thanks again, We are trying our best to shorten these delivery times!

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