Very happy with products and service, It’s A+++++ I will definitely continue to order from them and I hope they continue to be a good company.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The reviews here are what encouraged me to take a chance with this shop. The prices are good, shipping with a decent courier (not evri, thank god) with a quick confirmation email and dispatch.... Zobacz więcej
Reakcja na opinię
One of the best online African supermarkets/stores. Made a large order to them back in late April and they fulfilled every single expectation. Some items they couldn’t add into my order and they immed... Zobacz więcej
Reakcja na opinię
No surprises. The Vegetables were fresh, the meat products were still frozen. The dry products were properly separated from the cold. The prices were affordable and competitive. My go-to for my monthl... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep spożywczy
- Sklep z towarami afrykańskimi
- Hurtownia owoców i warzyw
- Jedzenie z dostawą do domu
- Jedzenie z dowozem
Napisane przez firmę
We are an online retail store targeted towards selling Africans and Caribbean products.
Dane kontaktowe
Basingstoke Road, Reading, Zjednoczone Królestwo
- 07903222334
- admin@niyis.co.uk
- niyis.co.uk
4,7
Doskonała
448 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good quality food but very expensive
The ackee and saltfish are very expensive and can be bought at half the price elsewhere.
6 czerwca 2023
Odpowiedź od niyis.co.uk
Hello Yasmin,
Thank you very much for taking the time to write a review for us!
We appreciate your honest review, however we would like to kindly ask you to allow us to try to clarify this for you. Different companies have different prices, our prices are set to be convenient for customers, while allowing us to hold up our high standards. This means that we keep our prices the lowest possible to allow us to offer the high quality service we offer, such as great customer service, fast delivery, quality products, adequate and fast resolution of potential issues, and many other benefits that our customers enjoy.
While we appreciate that there are others out there offering lower prices than us, we feel lowering prices more than what they are at the moment will be detrimental on our customers as they will have to be content with a mediocre service and that is not what we stand for. Notwithstanding, we are continuously looking at how we can make our prices better than what they are at the moment. We strongly believe that as we grow we will be able to offer our customers even more incredible deals and prices, while maintaining our high standards.
We hope this helps you better understand us and our vision. We, of course, respect every single one of our customers and we definitely heard your voice and taken it into consideration for our future evolving plans.
Kind regards,
Niyis Team
Prompt delivery, fresh stuff
The website is easy to use, food is fresh and delivery is prompt.
6 czerwca 2023
Odpowiedź od niyis.co.uk
Hello Y.D
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Odpowiedź od niyis.co.uk
Hello Bernard,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Reliable delivery. Superb packaging. Excellent service
No surprises. The Vegetables were fresh, the meat products were still frozen. The dry products were properly separated from the cold. The prices were affordable and competitive. My go-to for my monthly african groceries shopping. No more trekking through muddy Dalston market! Lol!
29 maja 2023
Odpowiedź od niyis.co.uk
Hello Eme B.
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Meats was fresh and clean and I got…
Meats was fresh and clean and I got them well packaged . I’m impressed. I also got all my order . I will be shopping again soon
29 maja 2023
Odpowiedź od niyis.co.uk
Hello Theresa,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
The item received is precisely as…
The item received is precisely as depicted on the website's images, and it was delivered frozen and handled with care. Many thanks.
4 czerwca 2023
Odpowiedź od niyis.co.uk
Hello Roberto,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
I ordered Friday at 10am and paid for…
I ordered Friday at 10am and paid for next day delivery. Its Tuesday and still hasn't arrived
4 czerwca 2023
Odpowiedź od niyis.co.uk
Hello Frankie,
Thank you for taking the time to leave a review for us.
You placed your order on a Friday, and our policy which is clearly stated on our website says NEXT WORKING DAY delivery. Saturday isn't a working day and Parcelforce (our delivery partner) don't work on weekends.
Our policy also states that all orders placed after 11am on Thursdays are automatically carried over to the following week and processed on Mondays to be delivered on Tuesday.
We can also confirm that this customer did get their parcel a few hours after placing this review. We tried reaching out to them but have been unsuccessful in doing so.
We wouldn't withhold a customer's parcel as that wouldn't be beneficial to us and we are all about building trust with our customers.
Kind regards,
Niyis Team
I buy kenkey from them it's a staple…
I buy kenkey from them it's a staple diet in my country
31 maja 2023
Odpowiedź od niyis.co.uk
Hello Christina,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
The order came early and the food…
The order came early and the food stuffs are great except for the fresh vegetables and peppers that are not fresh again but when I complained I was told fresh vegetables arrive every Sundays that I can order on weekends to get the fresh ones.
31 maja 2023
Odpowiedź od niyis.co.uk
Hello Agnes,
Thank you for your feedback and for acknowledging the timely delivery and quality of most of your order. We apologize for the condition of the fresh vegetables and peppers you received.
We appreciate your understanding and wanted to share that our fresh vegetables arrive every Sunday. Ordering on weekends can help ensure you receive the freshest produce possible.
Thank you for your patience and for giving us the opportunity to serve you better. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Niyis Team
Odpowiedź od niyis.co.uk
Hello Mrs Vivian,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us.
We noticed that you left a 4-star rating. Please let us know what we can do to make it better, as we are actively working to improve our services based on our customers feedbacks and recommendations. Thank you.
We are looking forward to serving you better.
Kind regards,
Niyis Team
Swift delivery service
Swift delivery service. When ordering I was not sure with the quantity of what I was ordering but I am actually impressed when I got my order. Will be placing another order very soon.
29 maja 2023
Odpowiedź od niyis.co.uk
Hello Rakiya,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Nice customer service.Wonderful…
Nice customer service.Wonderful products. Your site is user friendly. I enjoyed everything I got from you last month
29 maja 2023
Odpowiedź od niyis.co.uk
Hello Abimbola,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Odpowiedź od niyis.co.uk
Hello John,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Fast delivery and well packaged
3 maja 2023
Odpowiedź od niyis.co.uk
Hello Mrs Diyaolu,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us.
We noticed that you left a 4-star rating. Please let us know what we can do to make it better, as we are actively working to improve our services based on our customers feedbacks and recommendations. Thank you.
We are looking forward to serving you better.
Kind regards,
Niyis Team
Attention to details with my order and prompt response when you have queries .
Attention to details with my order.
Although there was a hitch with the delivery,but they kept in touch to re-assure me ..
4 maja 2023
Odpowiedź od niyis.co.uk
Hello Yomi,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us.
We noticed that you left a 4-star rating.
We sincerely apologize for the inconveniences caused by Parcelforce (our delivery partner). This is beyond our control, but we do everything possible to make the customers issues sorted. Thank you.
We are looking forward to serving you better.
Kind regards,
Niyis Team
Good communication with love and care
Good communication with love and care, also quick delivery. Thank you!
Fresh and clean products it taste so good I’m definitely buying more. Thank you!
3 maja 2023
Odpowiedź od niyis.co.uk
Hello Comfort,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Great quality produce
Great quality produce , and delivered o time/schedule.
If I may also add a great selection of African food Produce
A very big Thank you
3 maja 2023
Odpowiedź od niyis.co.uk
Hello Olanre,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us.
We noticed that you left a 4-star rating. Please let us know what we can do to make it better, as we are actively working to improve our services based on our customers feedbacks and recommendations. Thank you.
We are looking forward to serving you better.
Kind regards,
Niyis Team
Odpowiedź od niyis.co.uk
Hello Juliana,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Odpowiedź od niyis.co.uk
Hello Edem,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us.
We noticed that you left a 4-star rating. Please let us know what we can do to make it better, as we are actively working to improve our services based on our customers feedbacks and recommendations. Thank you.
We are looking forward to serving you better.
Kind regards,
Niyis Team
Odpowiedź od niyis.co.uk
Hello Bosede,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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