Nitrous Networks Recenzje 

783
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Overall brilliant service Pros: Extremely efficient with Minecraft servers Super quick support (Had my issue resolved in 10 minutes that other server hosts would of taken 2 days to finish... Zobacz więcej

Oceniono na 1 z 5

Received two emails within two minutes of each other stating that the payment had failed. Now this would have been fine if: 1. The first one (at 00:03 - when most normal people like myself sleep)... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service and knowledgeable staff. Ive had a few problems over the space of 6 months with my minecraft server due to the new update 1.13 being so laggy (Not Nitrous Networks Fault). Durin... Zobacz więcej

Oceniono na 5 z 5

Honestly it seems to be going great so far. Runs without any issues at all and customer service was really fast and helpful when we were struggling to set something up. It’s a little confusing to run... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca gier

Informacje przekazane przez różne źródła zewnętrzne

We provide high quality Game Servers worldwide. Prices start at £0.45p/slot! We offer Minecraft, Starbound, Counter Strike, Garrys Mod, CS:GO, Global Offensive, Team Fortress 2, Terraria & Source Mod hosting! We also offer other services such as web hosting and VPS's hosting that start at just £1.00 per month!


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

783 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(783)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Service works well

Service works well, though not as easy as some other places I have seen for Empyrion (you'll have to tinker with yaml files on your own). But for the price I can't really complain. Customer service was very friendly and helpful.

23 marca 2022
Opinia niezależna
Oceniono na 5 z 5

Easy and straightforward hosting with great support

I've purchased servers for Minecraft and Terraria and in both cases the experiences was very straight-forward, easy to setup.
Anytime I ran into hitches with either the server itself or billing, the support team always answered very quickly and they should be commended for that.
I highly recommend Nitrous :)

7 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

A Decade of fantastic service!

I have been paying for my servers from Nitrous Networks for nearly 10 years and have always found them to have excellent customer service and technical knowledge.
I'll definitely be continuing with them for the next decade!

22 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

Billing Fixed!

I had a small issue where I was being double billed. I messaged them about the issue with evidence, and they got back to me the same day (on a weekend I might add)

Not only did they resolve the issue they noticed I was making payments to them I shouldnt have been for MONTHS. They refunded what they could, and the rest was credit for their services.

All done within 48 Hours 10/10

16 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

Amazing staff, quality service, exceptional experience.

My favorite part of NN's service so far has been the amazing staff. I requested a certain addon to be included in the Mod Manager and the team made it available. I asked to have my game server switched to a certain beta branch and they set me right up.

They are so friendly and helpful I just feel like they are excited about the work they do and the service they provide. That means the world to me because I know very little about running a server and NN makes it so easy and enjoyable.

I think their rates are very fair and they are flexible... I just choose however many slots I can afford and it works perfectly for me.

Their TCAdmin panel is simple and robust. I have access to rcon, a command-line editor tool and a file manager, which are the bulk of my needs, but they have more tools as well. I can also connect via FTP if needed. Scheduled tasks, like a nightly automatic restart, are very easy to set up.

I'm not sure what else to say but I'm really happy I found NN. I'll have been with them five years on Jan 29th of this year and I'm looking forward to more years to come.

10 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

Terraria Server of 3 years

I've had a Terraria server here for about 3 years, I've had amazing experiences with the support staff, I've had the same person help me the entire time and he's always set up my servers extremely quickly

25 października 2021
Opinia niezależna
Oceniono na 2 z 5

Ive used Nitrous Networks for 5-6 years…

Ive used Nitrous Networks for 5-6 years and never have I ever really had a non easy issue, but when I did the support has always been amazing and gracious..

Imagine my surprise when I bought a Rust server, started getting a lot of issues such as missing files, outdated plugins in their mod manager, steam updating the server makes it more updated than any other rust client can be yet, and I contacted support where they have been unable to help with any of those mentioned issues.

Im honestly dissappointed in the Host more and more, feels like they are losing their touch in this once awesome Host.. therefor 2 stars and not 1, because this was once really really great but the last couple of years they have sunk more and more sadly, especially with their support...

16 października 2021
Opinia niezależna
Oceniono na 1 z 5

Will break British Law and refuse to refund within 14 days.

I requested a refund and to cancel my service the month before last due to the server not living up to what was requested, they *refused* to refund breaking UK Law. They have now charged me ONCE AGAIN, for another month of service that I did not want.

Untill they refund both of these illegal charges and admit to their mistakes do not trust this company.

12 października 2021
Opinia niezależna
Logo Nitrous Networks

Odpowiedź od Nitrous Networks

Hello,

I'm sorry to hear that you've been unsatisfied with the service we've provided you.

I'm confident in stating what has happened here is a simple misunderstanding and will be rectified if it hasn't been already.

If this issue has not been resolved please contact us again via email team@nitrous-networks.co.uk or feel free to give us a call on 0800 080 3330 and we can get this investigated further for you.

Kind regards,
Nitrous Networks.

Oceniono na 5 z 5

Great help to my server

Great help to my server, helped provide me with what our server wanted and was able to navigate me to get what we needed. Great help and support.

11 października 2021
Opinia niezależna

Doświadczenie Trustpilot

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