I wouldn’t give them 1 star if I’m honest, back in mid November my son purchased some pakorey from Niralla (Leagrave Rd) halfway through eating one, I saw a piece of plastic had been fried inside the... Zobacz więcej
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Absolutely poor . Parents bought Mithai for baby’s first birthday to give to relatives as blessing. On handing out the mithai they discovered boxes were incomplete weighed less than 1kg. Very embarras... Zobacz więcej
Reakcja na opinię
5 star for outstanding customer service. My package was damaged when it was delivered. Without any delay, another package was sent out to me from Niralla's pocket for next day delivery. Been long sinc... Zobacz więcej
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I was looking for 'Nirala' but ended up at 'Niralla' due to my own fault. I found this ploy incredibly cunning and quite frankly, felt like a fool. The 'Panjeeri' was a waste of money... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
2008 Niralla International Sweets tentatively first opened it's doors. It was the first step to our success today. he following are some of the key principles we incorporate in our efforts: We offer a vast variety of traditional and seasonal food items such as; Mithai, Jalebi, cakes, desserts, savoury snacks and curries. Each item is freshly prepared and we never keep it for days. We never compromise in quality standards; therefore, our food items are made with fresh ingredients from reputable suppliers. We also prepare custom food items for your celebrations; whether it is a birthday party, a marriage celebration or any other function, you can contact us with any requirement. Good sanative conditions for interior and surroundings of the premises to implement quality standards. Outstanding customer service.
Dane kontaktowe
15B Leagrave Road, LU4 8HT, Luton, Zjednoczone Królestwo
- +44 1582 482395
- info@niralla.co.uk
- niralla.co.uk
2,8
Średnia
148 recenzji
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Odpowiedź od Niralla
Thank you so much!
Brilliant super fast service and top…
Brilliant super fast service and top quality pakistani sweets! Even have sugar free, which is unheard of. Will definitely buy again.
26 grudnia 2021
Odpowiedź od Niralla
Thank you so much for your kind review!
Called and was given great advice on…
Called and was given great advice on how to order and what.ive never ordered indian sweets, the mixed box of sweets was ordered and arrived two days later as promised..great service,highly recommend Niralla..thanks.
19 grudnia 2021
Odpowiedź od Niralla
than you for taking the time to leave us such a lovely review.
Great sweets but delivery was delayed.l
18 grudnia 2021
Odpowiedź od Niralla
unfortunately as you are so very far, we sent it via the fastest available option and that still took a few days. There really is no other way to send it faster to you.
I loved the burfi but glab jamun had…
I loved the burfi but glab jamun had some sort of suger. If there is no suger with what you made the syrup. I enjoyed both .
17 grudnia 2021
Odpowiedź od Niralla
my dear lady, it was lovely talking to you on the phone and as i explained, the syrup is made with splenda, there really is no sugar. they taste so good, its impossible to tell its sugar free.
Brilliant service and product,
Brilliant service and product,
the only issue I had faced (well I wouldn’t even call it an issue but it kinda is) that when you order it online to get it sent locally they won’t deliver it, a courier would do it for em and it charges a lot tho it’s convenient for them but expensive for customer
29 listopada 2021
Odpowiedź od Niralla
hi, I am not sure if there was a mix up with communication, but we do deliver locally, there is a smaller charge for within Luton. Otherwise outside of luton we have to use couriers.
TASTY SWEETS AND FAST DELIVERY
These Methais were delicious and I wasn't expecting the mixture box to be this good. Definitely worth the price I paid for the amount of high-quality fresh sweets I received with fast delivery. Thank you so much.
Also came with a cute card wishing me Happy Diwali which was a nice gesture. :)
15 listopada 2021
Odpowiedź od Niralla
Thank you so much for your lovely review
Very good quality of sweets
Very good quality of sweets. Have ordered a few times from them. The only issue is that the delivery company can screw up sometimes. I ordered sweets for Diwali days in advance and Niralla dispatched the following day, but DPD didnt deliver until the day after Diwali!
13 listopada 2021
Odpowiedź od Niralla
thank you so much for your lovely review, unfortunately even though we pay extra for next day delivery, it is can sometimes be late.
Wonderful customer care service and…
Wonderful customer care service and very helping and friendly staff.
7 listopada 2021
Odpowiedź od Niralla
thankyou for your lovely review!
The first thing I would like to say is…excellent services
The first thing I would like to say is the owner of the shop a lovely lady I spoke to on the phone she was so helpful and talked me thorough how to place my order Mita online and made sure the mita got to Scotland in time for Diwali. Secondly the mita was so lovely and well packed not squashed at all what I was so worried about . Third the service was amazing the staff called me to back to tell me that they refunded me my money back for stuff they did not ship I would recommend this shop , food and staff for excellent service. Michelle.
6 listopada 2021
Odpowiedź od Niralla
AAAWWWW thats such a lovely review, thank you so much for taking the time to write it. I am so glad you enjoyed our products, we work really hard to ensure customer satisfaction.
Order sugar free barfi.Arrived proper…
Order sugar free barfi.Arrived proper packing and it is delicious,the customer service awesome.As soon as you connect through whatsapp somebody just answer straight away.recommend to everyone.i am far away from their shop to live in Liverpool and diabetic so this is my sweets shop to purchase the sweets.Thanks again for my Diwali sweeets
4 listopada 2021
Odpowiedź od Niralla
thank you so much for your lovely review!
Very bad Delivery service Evan paid…
Bad delivery service sweet was not proper fresh after three days Evan paid £7.99 delivery changes. When I called the shop owner she is giving excuse courier is not delivering on time!!!!!
11 października 2021
Odpowiedź od Niralla
thankyou for blaming the couriers poor service on us. It is very easy to see when the delivery was sent out and our payment for next day delivery. Once the courier has it we cannot possibly control what they do. I would take it up with the delivery service. And she has a name...Shazia, I am always fair and polite to my customers, and NEVER make excuses.
Very quick customer service it’s really…
Very quick customer service it’s really amazing
9 października 2021
Odpowiedź od Niralla
Thank you so much bhai sahib!
Verygood customer service.
5 października 2021
Odpowiedź od Niralla
Thank you so much for taking the time to review us.
Unfortunately the only issue was the…
Unfortunately the only issue was the delivery especially when items are perishable
4 października 2021
Odpowiedź od Niralla
We pay extra for next day delivery. Unfortunately we are at the mercy of delivery companies.
Excellent sweets and great service
Excellent sweets and great service
Deliveries are well packed and on time
21 sierpnia 2021
Odpowiedź od Niralla
thank you for your order and taking the time to leave us a review
Great service !!!
Great service !!!
With the website linked to Facebook messenger you get a fast reply when needing help.
I needed a same day order for a birthday and got awesome service and delivery.
Food /sweets was very tasty and fresh
5 sierpnia 2021
Odpowiedź od Niralla
Thank you so much for taking the time to leave such a lovely review!
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