Jade was very helpful. What a lovely, happy and polite person she is. Nothing was too much trouble for her. Talking to her from Australia, which I wasn't expecting. I expected an email back in re... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered a NINO card at the end of August 2024. got an email saying dispached but never received the tiem. No tracking information or any kind of communication and it's the beginning of October now. S... Zobacz więcej
I had my query dealt with by a SUPBERB customer service person, NASH. She was polite, attentive, patient, helpful and clear in her explanation of what was required from me, in order to achieve... Zobacz więcej
I completed the online form ok, but had trouble uploading the documents needed I called the helpline - answered straight away, who helped be immediately called back to confirm all was done proper... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Welcome to www.ninoDirect.com, your destination for seamless facilitation of UK National Insurance number acquisition. We specialize in expertly guiding individuals worldwide through the process of obtaining and updating their HM Revenue & Customs (HMRC) records, ensuring swift issuance of confirmation letters. Our dedicated team of professional advisors stands ready at our direct call centre, offering personalized guidance and support whenever you need it. We pride ourselves on our unwavering commitment to delivering unparalleled service, consistently striving to exceed our clients' expectations. At www.ninoDirect.com, we uphold a steadfast promise encapsulated in three core values: Simplicity, Speed, and Reliability. Our mission is to simplify the process, expedite your requests swiftly, and be a reliable partner throughout your National Insurance journey. As a service provider offering a suite of online services, we aim to streamline your experience. Discover the breadth of our services available at www.ninoDirect.com, tailored to meet your specific needs. For any inquiries or assistance, please don't hesitate to reach out to us at +44 (0) 333 014 7210 / info@ninodirect.com. We are here to ensure your National Insurance journey is as smooth and efficient as possible. Thank you for choosing [Your Company Name] for your National Insurance needs.
Dane kontaktowe
Zjednoczone Królestwo
- 0333 014 7210
- feedback@ninodirect.com
- ninodirect.com
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 37% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I really appreciate the way the lady…
I really appreciate the way the lady talk to me she was very help full and understanding If I’m to rate her I will rate her excellent thanks so much I will be waiting for my nin on my new address cause I change address to my new address which is post code is BL14SB and address is 4bridgewater street Bolton
The lady I spoke to was very helpful…
The lady I spoke to was very helpful with a very cheerful personality, and very professional.
Thank you very much for your help!
Very very slick service
Very very slick service , got the number in literally minutes
Helpful, professional and efficient !
If we bypass the 35 minutes listening to hold music, the service was excellent !
Tiah asked clear, concise questions to get the information required and within 20 minutes had processed applications for both my children.
For context my kids are dual national young adults who lived in the UK for three years as children so are eligible for NINOs. Tiah checked all the personal and background information needed, gave me options as to the delivery of the NINOs and assisted with the payment and the uploading of the supporting documentation.
Customer service excellence - thank you Tiah :)
Super helpful and patient with my…
Super helpful and patient with my request! Thank you : )
Efficient, quick service for lost NI replacement
Tess was polite helpful and efficient extremely patient even though we had a very poor line connection.
Transaction was done quickly and completely. Thank you.
Lady who called me was helpful…
Lady who called me was helpful informative and understanding of the fact I was unsure of procedure. Thank you for your help
Person on the phone was nice,patient…
Person on the phone was nice,patient and helpful and spoke clearly.
Patience
He was really patient with me and explained all the information in great detail.
Be careful when making a payment to them, they do not refund
I filled out the form and payed 25£ at checkout after few days they sent me an email stating that my payment didn't went through but I've noticed the reference number was wrong I wrote them a message they completely ignored, I called them all I hear is some random music while you wait for them to pick up, they either tried to scam me twice or just can't manage theyr payments.
It's been almost 3 months I still haven't received my letter from them and they don't give you a refund.
Better pay 50£ to a local law firm to make a NIN letter for you than spend 25£ and get NOTHING!

Odpowiedź od www.ninodirect.com
the person that was helping was lovely
the person that was helping was lovely, patient, efficient and helped me get the forms filled straight away. such a relief!
Help me immensely with recovering stuff…
Help me immensely with recovering stuff and I can return for more help.
Very fast and nice talking to her
Andy was very helpful and informative.
Nasha was very helpful and the…
Nasha was very helpful and the application process was easy and didn't take any time.
Excellent service
Nash was very Helpful
Nash was very patient and helped me with my application, everytime i was sending the incorrect ID, she would ring me and tell me it was incorrect. She helped me till i got it right. She was very very good and i really appreciate her kindness.
Great support service and customer…
Great support service and customer friendly
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







