Originally, I left a negative review because two of the cans I ordered were listed as 75mg but turned out to be a lower strength. After posting, the team from Nicopods UK got in touch to explain the... Zobacz więcej
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Zobacz, co mówią recenzenci
estimated delivery was 4-5days, but after 8 days i still have not received the package. Not sure if its nicopods fault or the post delivery companys. Edit, i got a reply from nicopods uk really qui... Zobacz więcej
Reakcja na opinię
Got my package just as it was supposed to be and on time. Great customer service, and that is a big understatement. Do not remember the last time a seller made so sure that the customer would get the... Zobacz więcej
Takes awhile to get to USA. Totally worth the wait tho. Such good flavor and nice kick of nicotine. Great customer service with Snapchat and Facebook the people at nicopodsuk got your back!
Informacje dotyczące firmy
Napisane przez firmę
Nicopods UK are a UK retailer of legal nicotine products. Nicotine pods also referred to as nicopods are smokeless, less harmful new and modern way of using nicotine. Nicopods do NOT contain any tobacco or tar which eliminates the risk of staining your teeth and emits carbon monoxide. The ingredients are built with natural fibres, fresh flavours and nicotine. It’s an easy way to quit smoking and a good alternative to cigarettes or vaping as you can use them anytime and anywhere with no restrictions. You simply place the pouch under your upper lip this allows the fresh flavours and nicotine to be absorbed through the gums. Nicotine is a highly addictive substance. Please check our FAQ's before purchasing.
Dane kontaktowe
Zjednoczone Królestwo
- snus.nicopods.uk@hotmail.com
- nicopodsuk.com
4,6
Doskonała
134 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very good costumer service and…
Very good costumer service and excellent fast delivery
28 kwietnia 2026
Everything was good as always
Everything was good as always , could do better with better discounts 👍🏻
24 lutego 2026
Quick delivery
Quick delivery. Only issues I ever had was the postal service mistake.
29 listopada 2025
Was amazing and the delivery was very…
Was amazing and the delivery was very quick and prices unmatched
2 listopada 2025
Professional
Originally, I left a negative review because two of the cans I ordered were listed as 75mg but turned out to be a lower strength. After posting, the team from Nicopods UK got in touch to explain the mix-up — the listing hadn’t been updated correctly — and they offered to send me two replacement pots of my choice to make up for it.
They handled it professionally and were quick to sort things out, which I really appreciate. Mistakes happen, but the way they dealt with it shows good customer service. Definitely a company I’d buy from again.
16 października 2025
Opinia niezależna
Sold me expired/end of life product
I purchased snus that was manufactured in 2023 —> two years ago <— with only 14 days remaining before its best-before date. I requested to return the items, as I had no interest in receiving products with just 2% of their shelf life left. The short expiry was not disclosed at the time of purchase, nor was the product discounted as end-of-line or clearance stock.
Despite giving them multiple chances to resolve the issue, the company insisted the product was acceptable.
Would you shop somewhere that ships you expiring product and tells you it’s perfectly fine to keep? It's apparently "good enough" to sell, but not good enough to take back. Make of that what you will.
Update:
After initially refusing a refund, Nicopods UK insisted they were under no obligation because the product was technically still in date. However, under UK law — specifically the Consumer Rights Act 2015 (Section 9: Satisfactory Quality) — goods must meet reasonable consumer expectations, including for perishable items like snus where shelf life is a key factor. Additionally, failing to disclose that the product was nearly expired may breach the Consumer Protection from Unfair Trading Regulations 2008 (misleading omissions).
After several exchanges, they eventually agreed to refund the unopened items upon return. While the matter was resolved in part, it required multiple legal clarifications that could have been avoided with better customer service upfront.
When I receive my refund I'll bump this to a 2 star
Update: I received the refund for the unopened pouch. I asked them not to resell them. They did not apologise, nor accept any wrong doing during this entire process.
3 czerwca 2025
Opinia niezależna
Odpowiedź od Nicopods UK
Thank you for your positive feedback
Great company to deal with prompt…
Great company to deal with prompt service all round best in the game 10/10
24 lutego 2025
Opinia niezależna
Odpowiedź od Nicopods UK
Thank you for your positive feedback
i love this website everything delivers…
i love this website everything delivers so quickly and the price is so good
26 stycznia 2025
Odpowiedź od Nicopods UK
We are glad to hear this thanks for your positive feedback
Odpowiedź od Nicopods UK
Hi
We are glad you are happy with our service.
Kind Regards
Nicopods UK
Still haven't received my item
Still haven't received my item. Its been 3 weeks.
7 stycznia 2025
Opinia niezależna
Odpowiedź od Nicopods UK
Hi Rupert we are sorry to hear this please can we have your order number so we can sort this out as soon as possible thank you.
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