Does not live up to the sales promise
I am left very disappointed in this company and my advice to others would be to avoid.
I purchased a year's subscription and was promised a cutting edge tool with lots of big updates shortly.
What I experienced was a very basic, what felt like a beta tool with minimum features.
The big update came 4 months later and I was then told I would be charged additional fees if I wanted to use it.
I do not doubt the experience of the team and owner, but in my experience the software they provided me was not good value for the cost they charge.
Odpowiedź od Neurons
Hi Paul
Thank you for sharing your feedback. We are sorry that we did not live up to your expectations and that you ended up with a bad experience.
I would like to meet with you and get your elaborated feedback on how we can improve for the future, I have sent you an email and will be looking forward to hearing back from you.
Best Regards
Melissa Ejlersen
Director of Customer Experience
Neurons Inc