NETTA Recenzje 

Item arrived when said the seats are very comfortable very well made will recommend these to others

Love this cooling Tower!!!
great value considering the cost of Air Conditioners

The item that I required was for a replacement parasol pole. I had purchased this item many years ago, yet they were able to help.

The goods were of great quality, maybe a little heavier than I expected. But it tackled the job well

Arrived on time. OK to use but there was no shoulder strap to steady the clippers when using at a length.

I had a query on an item I purchased from them. They were Very helpful!

I ordered the wrong item, so that’s my fault but having tried several times to enquire about the return policy nobody at this business has replied to me.
I have tried several different ways of contacting them, to no avail.
Product may well be fine, but the follow up service is very poor.
Ensure your order wisely

One star is too many. Customer service is a joke. They do nothing. They just took my device for repair because it broke in the second month and that's it. No information, no nothing. We were clearly scammed. I will not buy anything from them.

Customer service is a joke.
Slow to the point of glacial, couldn’t care less about your problems, sent me the wrong replacement item because they have no clue what there doing and even now 2 weeks after I had to pay to return this item I still have not received a refund.
I sold the air Conditioner I had as lost all faith in this company - proceed with caution!

Got the first AC nearly 6 years back which is still working a treat.

Got a newer one for 2nd room, ordered and arrived next day. Happy with the price (on par with others), same effectiveness - but now with modern tech like integration with smart devices + app control.

Happy with the service and already recommending friends.

Ordered a Gym Floor Standing Fan 18” from the actual Netta store on Amazon. I also paid for the next day delivery. Item arrived the next day, with the box all damaged. The fan “cage” was dented and the motor at the back gets incredibly hot within 7 minutes of use. I timed this as of course the motor casing on any fam will get warm, but not that warm and especially not that quick. When placed on a hard floor the fan actually rotates in its place when switched on. This is not an oscillating fan so should not be doing that. I approached the seller on Amazon with images of the absolute state of the item when it was delivered ( I personally think it is a returned faulty item that they have … “repaired” and then put back on the shelf) and they just kept fobbing me off with a 10% refund … or to send the item back. But the box was damaged on delivery so I could not send the item back as it probably wouldn’t get there without further damage to which I would then be liable for. I wanted the faulty one collected and replaced or a full refund so I could then actually go and purchase a better fan. Netta products used to be decent but paying £59.99 for a dodgy Netta product is not something I will repeat in the future. After using Netta for years I will now never order another Netta product again. They should be removed from Amazon.

Have repeatedly asked the question how to send back items ordered in error.
I've quoted order number and detailed items involved but they just send more stalling questions and refuse to give me details on how to return.
Have tried calling but with no answer.

The fan stopped rotating to sides just after a couple of weeks of use. I initially considered returning it, but didn’t have time or a replacement unit on hand. Assembly was frustrating—the joint between the rod and motor unit is very small, which made installation unnecessarily difficult, even though I followed the manual closely. It seems like a design or production flaw. On the positive side, the fan speed is satisfactory on stable position.

TRASH, don't buy it; it doesn't have proper adjustments. Remote control basic as fu,k.

Great AC. Overall great performance, as well as great value for money compared to other ACs in the market. I am from Asia so grew up with AC, that’s why I am used to the “noise” the AC brings. To explain, it is not really noisy, but to me it’s like a brown noise. So do not be bothered by it. Having a “noisy” AC is better than sleeping in this disgusting UK heatwave :)