4 time in the last 12 months I have add issues with live channels not workong or audio and video does not align. Think I need to consider getting a refund
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Been using this for a while, 3+ years, over the past 12-18 months I saw quality drop, lag, freezing, unavailability ... So I have been trying a few other services over the past few months but Have co... Zobacz więcej
Been using this service for over 4 years now but over the past 12-18 months the service has been getting worse. The service is currently disgraceful with constant issues, customer service that d... Zobacz więcej
Been using this service for over a year yes some problems happen but get sorted after 24 hours unless your impatient for some reason. The support isn't the quickest but get back to you still rather th... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Netflytv.com offers a premier streaming experience with a vast selection of high-quality channels and on-demand content. Enjoy seamless streaming in 4K, FHD, and UHD without the hassle of buffering or freezing. Accessible on various devices, their service ensures reliability and convenience. With attentive customer support and a 30-day money-back guarantee, Netflytv.com aims to deliver a top-notch entertainment solution tailored to your preferences.
Dane kontaktowe
36 Richmond Road, WC75 4DR, London, Zjednoczone Królestwo
- support@netflytv.com
- netflytv.com
3,4
Średnia
215 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od Netfly TV
Verstanden, schade zu hören, dass nicht alle Kanäle funktionieren. Bitte zögern Sie nicht, uns zu kontaktieren und uns über nicht funktionierende Kanäle zu informieren. Unser Team wird sich sofort darum kümmern. Vielen Dank für Ihr Feedback und Ihre Unterstützung!
very helpful
4 stycznia 2024
Odpowiedź od Netfly TV
Thanks for your kind words! We're glad to be of help
Found a tv Series I was looking for.
1 stycznia 2024
Odpowiedź od Netfly TV
Glad you found the TV series you were looking for! Enjoy watching!
Pretty straightforward found no…
Pretty straightforward found no problems following the supplied instructions
31 grudnia 2023
Odpowiedź od Netfly TV
Thanks for sharing! We're glad the instructions were straightforward and you had no problems
Odpowiedź od Netfly TV
Great to hear! We appreciate your positive feedback!
As a user who has used other services…
As a user who has used other services before, I am happy with them, but there was a problem while moving their servers last summer, apart from that, there has not been a match that I have not been able to watch so far. There are many country options, so if there is a freeze, you can watch the match on another country's television. I am very pleased and I just extended my membership for 1 year.
7 grudnia 2023
Odpowiedź od Netfly TV
Thank you for your positive feedback! We apologize for any inconvenience during the server migration last summer. We appreciate your understanding. We're glad you've enjoyed uninterrupted matches and appreciate your continued trust. Cheers to another great year!
I was thoroughly impressed with…
I was thoroughly impressed with NetFlyTV's package quality, speed, lack of buffering, and the extensive range of channels provided. After trying several other providers, none could match the exceptional quality and performance offered by NetFlyTV. It truly stands out as the top choice in every aspect
13 grudnia 2023
Odpowiedź od Netfly TV
Thank you for your glowing review! We're thrilled to hear that NetFlyTV has exceeded your expectations in terms of package quality, speed, and channel range. Your satisfaction is our top priority, and we appreciate your recognition of our exceptional quality and performance. If you ever have any questions or need assistance, feel free to reach out.
Highly recommended
Absolutely fantastic service! Among the best IPTV providers I've ever used. Been a loyal user for over 2 years and counting. Highly recommended!
9 grudnia 2023
Odpowiedź od Netfly TV
Thank you for being a loyal customer for over 2 years! We're thrilled to hear that you find our service fantastic. Your recommendation means a lot to us. We'll continue striving to deliver the best IPTV experience possible
Everything works as expected
Everything works as expected, not perfect but no iptv is. Still very good for the price however.
6 grudnia 2023
Odpowiedź od Netfly TV
Thank you for your feedback! We're glad things are working well for you. We aim to offer great value and will keep working to improve. If you have any suggestions for us, we're all ears!
Reliable and fast service
4 grudnia 2023
Opinia niezależna
Odpowiedź od Netfly TV
Thank you so much for your kind words! We're thrilled to hear that you found our service reliable and fast. We strive to provide the best experience possible for our customers. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is our priority!
Just re subscribed after using a…
Just re subscribed after using a different service for the last 6 months. They offered me a 40% discount. Logs in ok but can’t get any streams to work. Just keep getting connection error messages. Chat is not available and not responding to my messages. Will be seeking a refund from my credit card. Interesting that they market themselves as being most reliable- I don’t think so…..
16 listopada 2023
Opinia niezależna
Odpowiedź od Netfly TV
We're truly sorry for the inconvenience you've faced. Your feedback is crucial, and we're committed to resolving this issue. Please reach out to us at support@netflytv.com. We'd like to offer you a free trial to help fix the problem. Sometimes issues can be related to your network provider, and our live chat support, available 7 hours a day, can assist you promptly. We want to ensure you have a seamless experience with us. Looking forward to assisting you!
lost the service for 2 months
lost the service for 2 months, paid for the service but they offered nothing for compensation, when you chat to Ruby at Netfly she does not answer, the customer service does not exist, recived an email from them stating they had changed the way they work and had re-structured everything but when i replied for a free trial i got nothing and got no response from Ruby in the chat, do not use this company, it is the worst IPTV provider and cares nothing for customers
6 listopada 2023
Opinia niezależna
Odpowiedź od Netfly TV
We're deeply sorry for the inconvenience you faced and the lack of adequate support. Your feedback is vital, and we're actively addressing our service and support structures. Please contact us directly at support@netflytv.com so we can make things right for you. We value your input and aim to improve our services for a better customer experience
Awful Service with 02 months server…
Awful Service with 02 months server down. Not even a penny compensation.
Extensive to other providers
13 września 2023
Opinia niezależna
Odpowiedź od Netfly TV
We're truly sorry for the inconvenience caused by the recent service interruption. While several servers were affected and some providers had to shut down temporarily, our team has successfully resolved the issue on our server, ensuring its stability. We understand the frustration and to make amends, we've sent out an email to all users with a special coupon code as a gesture of appreciation for your patience and understanding during this time. We're committed to providing a reliable service and ensuring that our customers receive the best experience possible. If you have any further concerns or need assistance, please don't hesitate to reach out to us. Thank you for your continued support.
Great service one of the best service providers…
Great service one of the best Iptv provider have ever used, been using them for over 3 years still counting, highly recommend them.
25 września 2022
Opinia niezależna
Odpowiedź od Netfly TV
Thank you so much for your wonderful review and for being a loyal customer for over 3 years! We're thrilled to hear that you've had a great experience with our service. Your recommendation means a lot to us. We'll continue working hard to maintain the quality and reliability you've come to expect from us. If there's anything more we can do for you, please don't hesitate to reach out. Here's to many more years together!
Terrible.
Terrible.. rarely works. Constantly being told to download something else. Waste of time and Money
24 września 2023
Opinia niezależna
Odpowiedź od Netfly TV
We're truly sorry to hear about your experience. Your frustration is understandable, and we apologize for the inconvenience caused. We're committed to resolving this issue promptly. Please reach out to us at support@netflytv.com, and we'll do our best to address this and ensure a better experience for you. Your feedback is crucial in helping us improve our services
Been using this service for over a year…
Been using this service for over a year yes some problems happen but get sorted after 24 hours unless your impatient for some reason. The support isn't the quickest but get back to you still rather than not bother. My service has been good just some people might have either crappy hardware or crappy internet.
15 sierpnia 2022
Opinia niezależna
I've been using Netfly TV for 3 months…
I've been using Netfly TV for 3 months now and all I can say its excellent! I watch all the football, all the sports, I watched a the tyson fury fight last night and it was amazing, brilliant quality, no buffering. I would recommend this service to anyway. Ignore the negative reviews on here because its ab excellent service.
24 kwietnia 2022
Opinia niezależna
Don’t bother
Don’t bother
No customer service signs you out and then when you try out username and password in it shows invalid bought 12 m subscription never had 1 week fault free and poor customer service always showing off line
18 lutego 2022
Opinia niezależna
Odpowiedź od Netfly TV
We're glad to know that the issues you previously faced have been resolved. We strive to continuously improve our services and ensure a smoother experience for our users. Your feedback has been invaluable in identifying areas for enhancement, and we're committed to providing a reliable and efficient service moving forward. If you encounter any further concerns or have additional feedback, please don't hesitate to reach out. We appreciate your support and understanding
Horrible service 🤬😤
Horrible service 🤬😤. The only reason I got this service was because of sports channels, and none of the US Sports channels worked. It would show page not found or error playback. On some channels you can hear people talking with a black screen. I’ve reached out to Netflytv customer service and was told that they will fix the problem and this went on for the first week of me getting their service. I asked for my money back as it states on their website “Money back guaranteed” that’s a big fat LIE!! They won’t give me my money back and they keep sending me a new username and password. I’ve changed it 3 times and still the same results. Please proceed with caution ⛔️ with Netflytv. They don’t have 24hr customers service. You may get some channels but most time it’s buffers and you can’t get what you paid for. 15.99 down the drain. I would never 👎🏾 refer this company to use. It’s misleading and not good..
9 lutego 2022
Opinia niezależna
Odpowiedź od Netfly TV
I'm truly sorry for the disappointing experience you've had with our service. Your feedback is incredibly important to us. I want to let you know that we've recently upgraded our servers to ensure a higher quality service.
We'd appreciate the chance to make this right for you. Please contact us directly at support@netflytv.com so we can personally assist you and address these issues. Your feedback guides our improvements, and we're committed to providing a better experience for our customers
Solid performance with 3 day catch-up…
Solid performance with 3 day catch-up on most UK channels. It would have been nice to have catch-up on the US channels but I've not been able to find any decent service that provides that
Had a small issue with my account being locked out after the VPN connected to a server abroad. But customer service to stella and it was sorted out quickly. EPG is okay, not perfect, but far better than most. It's a little more expensive than most, but worth a little bit extra.
10 października 2021
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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