NetFlorist Recenzje 4435

Netflorist service in general is absolute shit however the call lady was amazing in helping me and the delivery driver as well was patient and amazing and efficient. Netflorist=bad
Driver=good call centre lady=good

I live abroad with my family, and wanted to keep up personal meaningful gifts for my parents in SA. This was for my mom's birthday.

The scarf and Charlotte Rhys hamper coupled with the Sally Williams honey was the ideal gift. Each item had individual significance and appeal to my mom. They were delivered on time, after I made a late order for same day delivery.

She adored the packaging, floral toned complimentary greeting card and quality of the products.
NetFlorist is quite reputable and I can see that based on both their products and delivery as well as responsiveness to customers, as I reached out to them via WhatsApp after initially not receiving my emailed order confirmation.
The price is worth the effort they put into all they provide.

I am extremely disappointed with the service I received from NetFlorist.
I placed an order for a bouquet of Gerberas (my daughters favourite flowers) together with a paid-for congratulations card for delivery on 20 May. Unfortunately, the card never arrived, despite me paying for it as part of the order. This was for her university graduation which sadly I could not attend as I work in the UK.
To make matters worse, the quality of the flowers was unacceptable. Around half of the Gerberas were either wilted on arrival or had petals missing, making the bouquet look tired and poorly presented.
I lodged a complaint on 21 May and was advised that a refund would be processed. However, weeks later I have still not received the refund, nor have I received a genuine apology. Every time I contact the WhatsApp customer service number, I receive the same automated response stating that they are “dealing with the problem.”
At this point, the situation has become beyond ridiculous. The issue is not only the poor quality flowers and missing card, but also the complete lack of customer service and follow-through. Customers should not have to chase a company for weeks to receive a refund that has already been agreed.
I would not recommend NetFlorist based on my experience !!!

I loved the service. Everything about my order was perfect no delays or whatsoever.

Delivery was very on time!!!

Bought a birthday hamper for someone (same day delivery) before 8 AM. Arrived only after 4 after the person had already left the office. Makes a very awkward happy birthday hamper if the hamper gets there so late in the day. Checkers sixty60 next time rather.

I have put Netflorist to the test so many times and they have never disappointed me. They are one company I can trust to always pull a miracle for me and delivering the fresh product ordered and on the exact date.

Thank you very much

The worst service I have ever received

Always great service from Netflorist, making for special moments. Thanks a bunch.

The flowers were two days late. for the second time.

The company was so smug about it

I will never buy from them ever again

Thank you for making our daughter’s 21st special. Being away from home on her birthday made her feel loved when she received the message for delivery and ultimately getting the gift.
Dankie🎉

Very nice. Process was easy and the product was exactly as specified. I'm a happy customer. Will use NetFlorist again.

The flowers were delivered very early I’m grateful
However the flowers were not the ones I ordered

The ordering process was simple and smooth. I was updated on the progress and delivery.

Excellent Service

Feedback from my love is it put a smile on her face as she had a real bad day sofar.

Quick and easy to select flowers and snacks to send to friends who just had a baby

I ordered a yellow bouquet and red/pink was delivered. I am very upset about this!

I ordered a same day delivery service. The delivery was attempted around 6pm in the evening at an office address.. Needless to say the recipient was not at work at that time. Delivery only took place the next day(today).
Please don't offer a same day delivery promise if you're unable to deliver on it.
Nadia