Ordered a sink, this arrived damaged. They sent a replacement and collected the damaged one but I had to print the return address and stick it on the box. The second one they had sent was also damaged... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought a Franke kitchen tap, via Amazon, which seemed go well. After just after two years the spout started leaking at the base. I was very disappointed, thinking about the irritation of replacing... Zobacz więcej
Haha I’ve noticed u have done this 2 loads of customers saying it’s been damaged in transit ur business is a con ripping people off hopefully people read all the reviews before buying of u because t... Zobacz więcej
Delivered next day after ordering, unfortunately the sink had obviously been returned by another customer since the tap hole had been punched through on the wrong side for us. However after a quick p... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Nesstar Ltd are a kitchen sink, hot tap and tap retailer. We stock some of the best UK brands with free delivery and a great service.
Dane kontaktowe
Latimer Way, NG22 9FS, Ollerton, Zjednoczone Królestwo
- 01332 317003
- sales@nesstar.co.uk
- nesstar.co.uk
3,5
Średnia
312 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 62% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great fast dispatch great comms
Great fast dispatch great comms. Easy return and refund of unopened goods. I like them very much and had a very good experience I hope you will too. Keep it up NESSTAR
29 stycznia 2025
Great Produc5
Ordering was easy. Value for money. Customer Support excellent. Swift delivery.
5 lutego 2025
Very easy to buy my Belfast sink and…
Very easy to buy my Belfast sink and very rapid delivery for free.
Came in 2 days.
7 lutego 2025
Excellent customer service
Excellent customer service, kept up to date throughout. Very quick delivery.
9 lutego 2025
mr ilott
the item was damaged when it was delivered
i contacted customer service, no issues asked for some photos, i sent them over and i was given a full refund.
brilliant service
4 lutego 2025
Great price, fast delivery 👍🏻
Great price, very fast delivery. I got my new Franke waste disposal as promised, on time and £20 cheaper than anywhere else online. I’d never heard of Nesstar, but I’d definitely use them again 👍🏻
3 lutego 2025
Excellent service
The sink arrived on time, and the delivery driver was helpful and cheerful and delivered it properly (too often parcels are dumped and the driver has gone before I open the door). The sink appears to be in perfect condition. It was well wrapped and protected against damage in transit. It’s being fitted in two days time.
30 stycznia 2025
Damaged on arrival but resolved promptly.
Originally seen the franke sink on Amazon but noticed the seller was Nesstar so checked out their website and got £10 off the Amazon price.
Delivery was really fast within 2 days but upon inspecting it yesterday before the plumber showed up today there was a crack in the sink. This can happen to any company so I am not blaming Nesstar and the real test will be how fast this can be resolved.
Did try to contact them yesterday and today but it is a weekend so wasn't really expecting much. I've emailed them now instead so hopefully someone will get back to me tomorrow.
EDIT : First thing this morning a really polite lady phoned to apologise and arrange for a new one to be delivered tomorrow. Also went above and beyond to say she would get someone to check this one over before sending it out to make sure there is no issues. Great customer service.
1 lutego 2025
Opinia niezależna
Bought off Amazon
Bought off Amazon - arrived in good time when arrived it looked very dull so decided to send back - this cost me £129.99 they refunded me £3.23 as said it was damaged by the carrier and i have to chase a claim with the carrier, do not buy they are not nice to deal with - Amazon now chasing my refund
30 stycznia 2025
Opinia niezależna
Odpowiedź od Nesstar Ltd
As discussed over the phone, the Amazon return cases are authorised and actioned automatically by Amazon, not ourselves. Therefore, we hold no liability with the return courier. As per Amazon return policies, the reason for return as stated by yourself does fall under the responsibility of the buyer. The policy also states all goods must be returned in an undamaged and original condition.
A full refund has now been issued as a gesture of good will.
Great products and service
31 grudnia 2024
We purchased a Liquida LG150WH1.5…
We purchased a Liquida LG150WH1.5 granite sink approx 16 months ago. Delivery was next and initially we were very pleased. It was installed by a professional plumber. However it has developed a small crack/split around the half bowl drainer. Although it came with a life time guarantee Nesstar will not replace it. They say we are to blame. Hardly as we are very careful OAPs! Do not buy from Nesstar as the guarentee is worthless.
12 listopada 2024
Opinia niezależna
Speedy deliver
We needed a new waste disposal to replace our existing Franke unit, so decided to go with another Franke as the last one lasted nearly 20 years. I found one on B&Q but as it was shipped by Nesstar I thought I would check their site and got a discount off the B&Q price. I ordered Tuesday and it arrived Thursday morning. It's fitted and working already!
9 stycznia 2025
Opinia niezależna
What fantastic company
What fantastic company
Great price
Extra fast turbo m5 delivery.
Great all round
6 stycznia 2025
Great ordering experience
Great ordering experience good price clear delivery information, delivered as promised.
2 stycznia 2025
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