Mike has been absolutely brilliant. He's a perfectionist with high level of attention to detail and care. The staff and trainee orthodontists are friendly and attentive. My daughter's teeth were ext... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Extremely rude receptionist. The woman is horrible. Won't come out of the office to talk to you, would rather shout at you from another room! Didn't listen either when trying to book an appointment... Zobacz więcej
Really good communication with reminder texts for your diary. Clean, professional entrance. Receptionist is very kind and polite. Staff are very funny and put your nervous kids at ease yet will polite... Zobacz więcej
Trying to book an appointment is almost impossible here. Numerous emails sent with no reply back. Back scheduling and after my daughter whom should have had her braces removed in November finally got... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
NEO Orthodontics is a dynamic orthodontic provider. Our experienced team offers unique, customised care and a range of modern cosmetic and invisible orthodontic braces which create beautiful smiles. Our specialist orthodontists have undergone years of postgraduate training to qualify from the Royal Colleges of Surgeons of England and Edinburgh. Today, NEO Orthodontics is proud to have training practices with open clinic layouts, training orthodontic therapists and experienced dentists wanting to develop their orthodontic skills. With 11 practices across the South East of England, our team provide specialist orthodontic treatment to private and NHS patients of all ages.
Dane kontaktowe
Zjednoczone Królestwo
- info@neo-orthodontics.com
- neo-orthodontics.com
3,3
Średnia
559 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent care and professionalism.
26 stycznia 2023
Brilliant service from start to finish.
Friendly, professional, informative staff. Extensive over bite corrected perfectly with very little discomfort. Always available to ask questions. Brilliant communication via email for all appointments and with reminders. Brilliant aftercare.
26 stycznia 2023
Great experience with Neo Banstead
Great experience with Neo Banstead. Friendly staff, professional and lovely surgery. My only issue would be appointments are stacked up weeks in advance so on occasion the dentist would say see you in 8 weeks, but you have to wait 11 weeks as there are not enough appointments available.
25 stycznia 2023
Great staff
Great staff, comfortable waiting room.
Only downside is the lack of parking spaces
25 stycznia 2023
Fantastic experience from start to…
Fantastic experience from start to finish my daughters teeth look beautiful and at all times they supported her worries and concerns
18 stycznia 2023
Neo Orthodontics are great
Neo Orthodontics are great: professional, able, and effective. The alignment of my daughter’s teeth has been beautifully corrected and in less time than we had expected. When we needed an emergency appointment because a wire sprang out, we were seen promptly. The orthodontist and technicians know their trade and were good with their teenage client. The only thing of which to be aware is that there is no flexibility around routine appointments; if you can’t make it, you will have to wait another six weeks.
24 stycznia 2023
Good
Good, efficient treatment; only tricky thing was the weird appointment system as rarely did the follow-ups work for us and we then had to phone and rearrange them. Would have been easier to make the follow ups in person at the time of the appointment.
23 stycznia 2023
Great Service
Friendly, helpful and my daughter has lovely teeth as a result of a very professional team giving great service.
19 stycznia 2023
Easy to contact
Easy to contact. Always answer phone with Human being. Very good at what they do. Would recommend highly. Thank you.
19 stycznia 2023
I have consistently struggled to get…
I have consistently struggled to get suitable dates/appointments for my daughters treatment. Despite reminding the clinic my daughter has to be pulled out during school hours, it’s effecting her education. Sadly no one considered the knock on effect. Plus we are working parents it’s difficult to keep taking time off. When raised a complaint was told after school and evening appointments are for private clients. It was clear case of discrimination.
18 stycznia 2023
No retainer holder
No retainer holder , no wax .
Better service elsewhere with my older child
17 stycznia 2023
I was disappointed in the approach from…
I was disappointed in the approach from the dentist. I took my daughter to remove her braces and mentioned that her teeth yet seem pushed forward. The dentist mentioned that her brushing wasn’t good and she had couple strings broken in the braces. He almost mentioned the latter as if it was my daughters mistake. Not sure why anyone would want to try meddling with their braces?? I would say it was border line rude. Initially we were told that the braces would last around 2 years, but they removed it today which was less than a year since they were in.
17 stycznia 2023
Great results, really impressed!
Really friendly team, helpful & accomodating. Amazingly quick results. Very impressed with the whole process from start to finish. My daughter had a great experience with her braces & I’d recommend using Neo to anyone.
16 stycznia 2023
Odpowiedź od Neo Orthodontics Ltd
We are so happy that your daughter had such a good experience and we hope that she enjoys her new smile!
Our orthodontist Libby was excellent.
16 stycznia 2023
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.