Neighbors Bank Recenzje 

512
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From everything I’ve read online and even through people you know you always hear “homebuying is such a pain” “be prepared to be disappointed” etc. etc. Never once was did I feel disappointed, str... Zobacz więcej

Oceniono na 5 z 5

My family and I recently purchased an out of state home and used Neighbors Bank as our lender. From start to finish the entire team was professional, knowledgeable, pleasant and very kind. Our purchas... Zobacz więcej

Oceniono na 5 z 5

I would highly recommend Neighbors Bank for your house loan, they are amazing at what they do. Our loan officers Kolby was fantastic! He's incredibly knowledgeable and always had an answer for every q... Zobacz więcej

Oceniono na 5 z 5

As a first time home buyer, going into the process is intimidating. I worked with other mortgage companies and it just didn’t seem fit, until I found Neighbors Bank. From the first phone call to closi... Zobacz więcej

Informacje dotyczące firmy

  1. Bank

Napisane przez firmę

At Neighbors Bank, we believe homeownership should be within reach for everyone — especially those who feel the system wasn't built for them. We specialize in low-to-no down payment home loans, including USDA, FHA, VA, and conventional options, and we work hard to help you find the best fit for your situation. Founded in 1945 in Clarence, Missouri and headquartered in Columbia, Missouri, we're a direct-to-consumer mortgage lender serving borrowers in 49 states and Washington, D.C. We're also proud to be the #3 USDA lender in the nation. No question is too small. No goal is too big. We're here to walk through this with you. Neighbors Bank | NMLS #491986 (www.nmlsconsumeraccess.org) | Equal Housing Lender | Member FDIC


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

512 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(512)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 127

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Oceniono na 5 z 5

From a dream to reality!

Neighbor's Bank was there every step of the way. They were
kind and understanding to any concerns we had. They always responded in a timely manner. I would definitely recommend Neighbor's Bank for your home buying needs. Thank you Jessica and Emma!

20 lutego 2025
Oceniono na 5 z 5

Melissa J

Melissa J was wonderful, she made the process of getting into my new home very easy. She fought tooth and nail to make sure I had a great experience buying my first home.

28 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Un-painful house purchase

Melissa J went above and beyond to ensure a smooth home buying experience. As a busy professional I enjoyed the web portal where I could upload my documents and sign those items that needed a signature. Top notch service all around!

28 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

The most dishonest lender.

This is one of the worst lenders I have ever "worked" with. You have to pull teeth to get answers. When you do get "answers" they are worded openly because they aren't good at doing home loans. The management is absolutely worthless and also full of liars and experts at double speak.

It took over 30 days to get an appraisal done. My client, the buyer had a mental break because of the stress the loan officers, yes 2 different loan officers put her under. We didnt get into processing until after 30 days and we never closed because of the lender not being honest, transparent and straight forward. Due to the lenders delay the client ended up being homeless for a week. The loan ultimately fell through and the client now has to rent for another year missing out and possibly never able to buy another home. I wish I could give 0 stars.

15 listopada 2024
Opinia niezależna
Logo Neighbors Bank

Odpowiedź od Neighbors Bank

Thank you for taking the time to share this experience. We are truly sorry to hear about the difficulties you and your client faced throughout the process. Buying a home should be an exciting and positive milestone, and it’s incredibly disheartening to hear that our communication and service did not meet expectations.

Your feedback is deeply concerning, and we want to understand what happened here. Transparency and integrity are at the core of what we strive for, and if we fell short, we sincerely apologize. We understand how critical clear and timely communication is, especially in a process as important as purchasing a home.

Please know that we take situations like this very seriously. If you're open to it, we would really appreciate the opportunity to speak with you further to see if there’s anything we can do to help. You can reach us directly at the contact information below.

Again, we are truly sorry for the frustration and hardship this has caused. We value your feedback and will use it to improve our processes moving forward.

Kaleb Leeper
Client Advocate
clientadvocate@neighborsbank.com
833-919-1229

Oceniono na 2 z 5

All I can say is that it's modestly…

All I can say is that it's modestly better than Openbank.us as Neighbors Bank at least has polite people with which to communicate via e-mail. Nevertheless their sign-up procedure, like Openbank.us, is w-a-y too involved compared to any other bank I've dealt with which are many. It seems a lot of these online sites whether banks or other businesses rely soley on a person having a cell phone to do business. I'm thinking they may be a handful of people who managed to cobble together a "bank" as a business, set up a Web site and name and let the computer do the rest.

28 lutego 2025
Opinia niezależna
Logo Neighbors Bank

Odpowiedź od Neighbors Bank

We appreciate you taking the time to share your experience with us. While we’re glad to hear that our team provided polite communication, we’re sorry that our sign-up process felt overly complex.

We’re always looking for ways to improve, and your insights help us refine our processes to better serve our customers. If there’s anything we can do to assist you or address any concerns, please don’t hesitate to reach out—we’d love the opportunity to help.

Kaleb Leeper
Client Advocate
clientadvocate@neighborsbank.com
833-919-1229

Oceniono na 5 z 5

Melissa Janke was a huge help

Melissa Janke was a huge help. Communication was great and she found solutions for all situations. I also appreciated the online access to documents, “to do’s”, etc. made the process easier on a busy person.

24 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

These people are GREAT

These people are GREAT! Coming from a place where we knew nothing about the home buying process, this team made us feel at ease and was patient through out the process. It was a pleasure and a great learning experience. The response times, the access to the staff, the patience…all top-tier! I believe that God place people in your lives for a reason and He did us solid with this team. 10/10…I recommend. You will not be disappointed

19 lutego 2025
Oceniono na 5 z 5

As a first time homebuyer I was…

As a first time homebuyer I was understandably nervous to go through this process. As an industry professional I know what goes into the process of financing a home purchase. I was not disappointed by my team at Neighbors. They were knowledgeable, responsive, and made my experience easy, even when using a specialized loan product! I cannot recommend Neighbors enough!

17 lutego 2025
Oceniono na 1 z 5

Horrible Experience

Christian Gentil was one of the most inappropriate and unprofessional loan officers i have ever dealt with in my life. I wanted a usda loan and they are one of the providers of one. I can't in good conscience get myself to use them after such an unprofessional experience.

12 lutego 2025
Opinia niezależna
Logo Neighbors Bank

Odpowiedź od Neighbors Bank

Ralph,

We’re very sorry to hear about your experience. Professionalism and respect are fundamental to how we do business, and we regret that we didn’t meet that standard for you.

If you’re open to discussing your experience further, we’d appreciate the opportunity to learn more and address your concerns. Please feel free to reach out to us at 833-919-1229.

We truly appreciate your time and wish you the best in your home-buying journey.

Kaleb Leeper
Client Advocate
clientadvocate@neighborsbank.com
833-919-1229

Oceniono na 5 z 5

Buying a home was a breeze!

The application process was easy, the turn around time was quick and the response time from a genuine person was even faster! Everyone i worked with was wonderful and made the process of purchasing my first home easier than I ever expected!

11 lutego 2025
Oceniono na 5 z 5

NB financial institution MADE IT Reality!

NB financial institution provided me with an FHA home loan. I had a far from ideal amount of setbacks due to updates being required of the home I purchased but every step of the way Melissa Janke's team was thorough, honest and fair. I never thought homeownership was in my cards but NB made it happen for my family! Because of them I can proudly say I own a home!! Thank you, Melissa , Mariah, Josh and Amy. Apologies to anyone else who worked my file not mentioned!

7 lutego 2025
Opinia niezależna

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