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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Tuam NCT centre! I was 10 minutes early for my booking and my car wasn't taken until 15min. after my time but they took a a lady who had a later booking then me ahead of me. Unorganized staff, What'... Zobacz więcej

Oceniono na 1 z 5

Originally tested the car in castleisland failed the test on one of the dip beams being too high Got the light sorted took it to tralee for retest a week later and the light passed but this time t... Zobacz więcej

Oceniono na 5 z 5

Amazing Experience at Little Island I visited the Little Island center for a late-night appointment tonight at 1:00 AM. My car ended up having a serious issue that made me very nervous about the dr... Zobacz więcej

Oceniono na 1 z 5

The 60 euro fee first test my car passed on everything apart from frunt ball joint dust covers. The 40 euro retest , My car was put trough a very severe ruthless brake test which lasted 15 minute... Zobacz więcej

2,2

Słaba

Wynik TrustScore: 2 na 5

123 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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2,2

Wszystkie recenzje

(123)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Will not take my car there anymore

Skibbereen NCT centre. This time my car was failed for the dipped beam lights being too high, they were legally lifted a bit by rolling the button on the dashboard 2 clicks, like what any car's headlights is capable of doing.. So, could they not just turn the button to lower the level of the lights when testing the car?? No, they would rather see it as a fault and fail the car and have you pay again to have it retested. Are they really all competent and qualified mechanics testing our vehicles?

14 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Brake check?

This report concerns an NCT incident which happened three years ago, which is against your guidelines, but please bear with me.

Back in 2021, my car received a Pass Cert, but the inspector informed me that "the brakes only barely passed the minimum performance required, you must get them seen to immediately."

Strange, thought I, I hadn't noticed any deterioration, but it is possible to get used to slowly deteriorating brakes, so I went straight to a mechanic friend for a second opinion, and we did some emergency stops, all to our complete satisfaction. Nevertheless, I decided to take off all the drums and calipers (I'm a mechanic myself) just to make sure. Everything -- shoes, wheel cylinders, adjusters, drums, calipers, pads, discs, master cylinder, fluid (yes, I take no chances with brakes!) -- was checked, and in perfect working order. All components were reassembled.

The car has just passed its third NCT since with absolutely nothing whatsoever done to the brakes in the meantime, and every time, no mention of any braking problem. So, what was the original tester talking about? That incorrect diagnosis could have cost me a couple of hundred euro for unnecessary stripdown and reassembly if I hadn't been able to do it myself.

Which begs the question -- who, exactly, tests the NCT testers?

16 września 2024
Opinia niezależna
Oceniono na 1 z 5

Carlow NCT, 16.10., 17:55-18:30, unbelievable

I had a NCT appointment today at 17:55.
I came with my son who is nearly three years of age.

At reception an employee from Philippines took care of me. He had a poor English, so this was the first major thing that I've noticed. I believe that there should be a minimum level of conversational English in order to do the job properly at NCT on any car, because you also need to communicate with the customers. Or am I wrong? I am a foreigner myself, and this is completely unacceptable.

So the guy took keys and car went in. After about 20 minutes, a guy comes into the waiting room and demand me to come into the garage. I carried my son on my left arm and went into the garage where they test the cars. I'd say that this is unacceptable too. Not only a minor went into a garage but me too, without any ppe whatsoever. A very poor safety protocols. Or am I wrong?

We went in and the guy told me "I can't start your car". I saw a steering wheel is completely locked, tyres go to the right, pointing to the right. I sat into the car with my son, and tried to start the car. I couldn't. Steering wheel completely blocked, jammed. So I asked him, "how did you do that, explain me how did you broke the car?"

I drive this car everyday for the last year since I bought it. I work 5 days a week. I never had this problem or anything similar. I drove from my house after work to the nct test centre and I had NO PROBLEMS.
That guy broke up my car, I would say he was too hard on the key, so the key teeth broke and it was unable to unlock the steering wheel and start the car.

After 5 minutes of trying, all employes come and look at me and my son, stress was high, then they decided to push the car out. Few employees started pushing car, car was moving to the right but somehow managed to stop outside. Also, right before they started pushing car, team leader was aggressive towards employee who was testing my car. He pushed him and yelled at him. This is highly unacceptable in any workplace. This assault happened around 18:15-18:25. I am sure 100% that this is on camera. I am going to report all of this.

At the end, they left me with half broken car, outside nct test centre, with jammed steering wheel, car parked completely off on the side of the parking lot, on drivers side opened window, me and my son were thrown out like garbage, unable to start the car, they handed me failed certificate and they left. Outside was around 14 Celsius, my son was cold.

Is this normal and acceptable? You tell me. Send me an email or give me a call, and explain, NCT management.

Unfortunately I have lost my mind and started yelling. This was immature and I apologized afterwards. I would not do that again. I am just a human, a father, and that day-a very stressed out individual (after a hard day at work, too).

16 października 2024
Opinia niezależna
Oceniono na 1 z 5

Due to water damage

Due to water damage, they could not verify my student bus pass and will not reimburse the £30 odd pound I had to spend during the week getting the two buses to uni and work because they messed up.

24 września 2024
Opinia niezależna
Oceniono na 1 z 5

Fonthill

Fonthill. Asian lady behind the counter was so rude when I told her there was a car with no disabled badge in the disabled space. She told me it was a staff car, got stroppy when I said they had no business parking there, said there were two spaces down the end of the lot that a disabled driver could park in even had the gaul to ask me what my problem was! Possibly the rudest person I've ever encountered in a customer service role. Oh and the lift that was out of service last year is still not fixed so I couldn't go upstairs to wait.she had no consideration for disabled drivers, instead of showing empathy she chose to be argumentative didn't think there was anything at all wrong with a staff car taking one of only two disabled spaces. Disgraceful attitude I had to walk outside I was so angry

27 września 2024
Opinia niezależna
Oceniono na 1 z 5

Donegal NCTs are a Farse

I applied to have my NCT test in Carndonagh and organised an Annual leave day to only be told that my appointmemnt could no longer be satisified at 830 am by text which was supposed to be at 4pm.

then i couldnt get a rescheduled appt in donegal for approx 3 weeks.

When i eventually got my car to the test centre thre was 2 failures of which one was a headlight and the other was a seatbelt.

The head light is anlaysed by machine so i accept this but the visual of a seat belt that the over zealous assessor claimed was "frayed" was ridiculous and as it was noted on the NCT test has now resulted in a repair cost of almost €500 for nothing other than an assessor conjuring up reasons to fail a car - money money money for the NCT and their retests.

23 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

NCT Centre in Toughers…

Visited Naas NCT Centre in Toughers this morning. Very efficient service. In and out in 20 minutes. Friendly staff. Newly refurbished waiting area which is a good improvement.

18 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Poor and old inspection standards

They could fail your car for random reasons. When you understand your car isn't troubling you for certain reasons, they could fail it by just visually seeing it. There is no data driven approach to these visual issues. It feels like you are forced to spend on your car every time you take for a test, so there is constantly a business running around tests and mechanical fixes.

The NCT standards are poor with visual checks as there are no data behind it.

25 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Understanding calendars is apparently beyond the abilities of NCT staff

Brought my car in for my annual NCT test and it failed on a number of items (fair enough, I expected that a few things would need to be done with it). I brought it to a mechanic and got everything fixed, booked it in for a retest and brought it back. The second time, they failed it again because one of my break lights was slightly less intense than the other (seemed like a stupid reason but fair enough, they know what they're doing). The guy told me I would need a visual retest and that I had a month to get the problem fixed and bring it back. I got the problem fixed and brought it back. When I got there, the guy refused to pass it as he said it was out of date and I would need a full retest. If anyone from the NCT is reading, here's a hint... Don't tell people they have a month to get their car retested if, when they bring it back 2 weeks later, you're going to say it's out of date.

3 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Outrageous

It’s starting to get to the point that it’s ridiculous. Came over to get my test done in athlone was booked in for 16:20 showed up 30 minutes earlier. While I waited an hour for my car the 3 testers were standing around talking to themselves and on the phone and standing around smoking while an older man got 4 cars done in the time mine was up. You call them and they say they are too busy or there is a 3 month wait for your test. Maybe if they worked instead of standing around we would be getting are tests done in time

2 kwietnia 2024
Opinia niezależna

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