NCF LIVING - Hull Recenzje 465

Wynik TrustScore: 4.5 na 5

4,6

Unit 7B, Junction Retail Park, St Andrews Quay, HU3 4SD Hull, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Holden at Hull was really helpful and pleasant. He helped us with information on fabrics etc, without being intrusive. We won’t hesitate to visit the store again and hope that Holden is there to ass... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Dan at hull was perfect for finding us a sofa, we tried 4 sofa shops before this and couldn't find the one. We came into ncf living and Dan greated us with a big smile, and after an hour sold us our p... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Went in looking for a dinning table and chairs, and Holden the sales guy who we dealt with was absolutely brilliant,just let us decide for ourselves with no pressure,needless to say we purchased a ta... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic service, we gave our specifications on the sofa we wanted and Dan at hull pointed out which sofas in the shop were right for us. Very knowledgeable and great character.

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Sklep z meblami do sypialni
  3. Dodatki do mebli
  4. Sklep z meblami ogrodowymi
  5. Sklep z meblami do salonu
  6. Sklep z materacami

O NCF LIVING - Hull

Napisane przez firmę

Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.

Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!

NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.

In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.

At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.

NCF Living Details:

Napisane przez firmę

Lowest price guaranteed:
We offer a wide range of products to suit all budgets.
Nearly everything is in-stock:
We hold nearly all of our stock in our central warehouse.
Immediate delivery:
Our in-store items are delivered within 5-7 days.
Finance available:
0% interest FREE credit available for in-store purchases.

Customer Query

Have a query to raise?

If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.

Dane kontaktowe

  • Unit 7B, Junction Retail Park, St Andrews Quay, HU3 4SD, Hull, Zjednoczone Królestwo

  • 0121 356 5698

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

465 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 96% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Came into store no pressure at all

Came into store no pressure at all, which made a change as we went in all furniture places there. Was met by Chris who was pleasant and not pushy at all highly recommend

3 kwietnia 2026
Opinia niezależna
Logo NCF LIVING - Hull

Odpowiedź od NCF LIVING - Hull

We're very happy to hear that you enjoyed your time with us, Christopher.

Many thanks,
NCF Living, Marketing Team

Oceniono na 5 z 5

Dan at Hull has been super helpful with…

Dan at Hull has been super helpful with us purchasing our first sofa for our house!

3 kwietnia 2026
Opinia niezależna
Logo NCF LIVING - Hull

Odpowiedź od NCF LIVING - Hull

Congratulations on your first sofa and house, Hollie!

Many thanks,
NCF Living, Marketing Team

Oceniono na 5 z 5

Dan at hull was really helpful and…

Dan at hull was really helpful and insightful, wasn’t putting us under pressure and allowed us to come to a decision with great benefits included within our purchase.

3 kwietnia 2026
Opinia niezależna
Logo NCF LIVING - Hull

Odpowiedź od NCF LIVING - Hull

We hope you enjoy your new furniture and thank you for the lovely review, Callum.

Many thanks,
NCF Living, Marketing Team

Oceniono na 5 z 5

NCF had a great selection

Dan at Hull did a fantastic job walking me through the available options and helped me find the right pieces for my living space while staying within budget. I would 100% recommend using NCF Furniture again.

2 kwietnia 2026
Opinia niezależna
Logo NCF LIVING - Hull

Odpowiedź od NCF LIVING - Hull

We're thrilled to hear that Dan was able to assist you in finding the right pieces for your home, Jonathan.

Many thanks,
NCF Living, Marketing Team

Oceniono na 1 z 5

Terrible...terrible ...terrible

Received faulty furniture, terrible customer service instead of numerous calls and reminders. Got one response saying they are contacting the manufacturer amd will get back once they hear back.
No Action already more than a month, never buying again from them.
What an illogical answer and why as a customer should I wait for a response from Manufacturer.
I wont bother again with this company for my future requirements.

23 lutego 2026
Opinia niezależna
Logo NCF LIVING - Hull

Odpowiedź od NCF LIVING - Hull

Hello there, thank you for taking the time to bring this to our attention.

We'd like to sincerely apologise for the situation described here, and acknowledge the frustration this has caused. Please note that if you are having difficulty reaching our customer service team, you can reach out to our marketing team via direct message on Instagram or Facebook where we will be more than happy to chase this internally for you.

Thank you for your time and patience.

Many thanks,
NCF Living, Marketing Team

Oceniono na 5 z 5

Bought a suite from Hull served by Mark…

Bought a suite from Hull served by Mark excellent value. Recommended by a friend.

31 marca 2026
Opinia niezależna
Logo NCF LIVING - Hull

Odpowiedź od NCF LIVING - Hull

We're pleased that both you and your friend have enjoyed your time with us, Isha!

Many thanks,
NCF Living, Marketing Team

Oceniono na 5 z 5

Chris from Hull helped us pick a sofa…

Chris from Hull helped us pick a sofa for our first home,
He was absolutely brilliant! Very informative, funny and polite,
Would recommend anyone who is looking for a good deal on a new sofa to visit them!

25 marca 2026
Opinia niezależna
Logo NCF LIVING - Hull

Odpowiedź od NCF LIVING - Hull

Congratulations on your first home, David! Our thanks for the kind recommendation.

Many thanks,
NCF Living, Marketing Team

Oceniono na 5 z 5

Chris at hull

Chris at hull! Great help for us! Will deffo use again! Thanks

27 marca 2026
Opinia niezależna
Logo NCF LIVING - Hull

Odpowiedź od NCF LIVING - Hull

We appreciate the wonderful feedback and hope to see you again in the future, Luke!

Many thanks,
NCF Living, Marketing Team

Oceniono na 1 z 5

Horrendous experience

Horrendous experience, terrible communication, item was mis-sold, no accountability. Avoid at all costs.

25 marca 2026
Opinia niezależna
Logo NCF LIVING - Hull

Odpowiedź od NCF LIVING - Hull

Hello Lucy, thank you for taking the time to write a review.

We're very sorry to hear about your experience with us, as we aim to provide a consistently high level of customer satisfaction. As little detail has been provided here and we are lacking an order number we are unable to address the issue directly, but will be forwarding the feedback internally for future consideration. Thank you for your time and understanding.

Many thanks,
NCF Living, Marketing Team

Oceniono na 5 z 5

Holden was extremely helpful and…

Holden was extremely helpful and provided us with all the relevant information. I would definitely want to deal with him when buying more furniture in the future.

21 marca 2026
Opinia niezależna
Logo NCF LIVING - Hull

Odpowiedź od NCF LIVING - Hull

That's very kind of you to say, Logan! Thank you for the charming review.

Many thanks,
NCF Living, Marketing Team

Oceniono na 5 z 5

Hull showroom very helpful…

Mark at the Hull showroom very helpful and showed me several recliners. Settled on the Simba which has been delivered, on date and time requested,by two careful and helpful members of the delivery team. Very happy with the chairs up to now, and the charging ports on side. Well done.

20 lutego 2026
Opinia niezależna
Logo NCF LIVING - Hull

Odpowiedź od NCF LIVING - Hull

We're thrilled to hear that you are enjoying the Simba and that everything went smoothly with delivery. Thank you for your review, Joe.

Many thanks,
NCF Living, Marketing Team

Oceniono na 1 z 5

POOR CUSTOMER SERVICE AND FAULTY PRODUCT

My mum bought a sofa in December, it was delivered not working when they set it up, refused to take it back but the delivery driver noted issue on the delivery invoice and advised to contact NCF directly, BIGGEST MISTAKE. Since then the sofa still is not working and I cannot get any replies from customer service or clarification on when replacement parts/sofa will be sent. I would certainly not recommend this company EVER.

3 marca 2026
Opinia niezależna
Logo NCF LIVING - Hull

Odpowiedź od NCF LIVING - Hull

Hello Richard, thank you for bringing this to our attention.

We'd like to express our sincere apologies for the issues you've described in regards to both the fault and communication on the matter. As no order number is displayed here we are unfortunately unable to assist at this moment, but encourage you to contact our marketing team via direct message on Instagram or Facebook should you wish us to chase this internally for you.

Thank you for your time and patience.

Many thanks,
NCF Living, Marketing Team

Oceniono na 5 z 5

Absolutely fabulous

Absolutely fabulous
Been at least 3 time and perfect customer service.
Served by Dan. Lovely guy.

3 marca 2026
Opinia niezależna
Logo NCF LIVING - Hull

Odpowiedź od NCF LIVING - Hull

We appreciate your continued support, Sarah Louise!

Many thanks,
NCF Living, Marketing Team

Oceniono na 1 z 5

I wouldn’t even rate NCF any stars…

I wouldn’t even rate NCF any stars never mind 1. We bought our sofa in store back in December, We got it delivered in January. Within the 3rd day our recliner was clunking and making noises. We got in contact over email with NCF as they don’t have a telephone number . No wonder if there’s that many bad reviews on here. We sent an email and they got back to us wanting a video sent over email email. But we can’t send a video long enough over email. They kept going back an forth multiple times asking for a video and we kept saying we can’t as it doesn’t fit in an email. We went to our nearest store which is over an hour away to see what they can do. Absolutely useless they told us they will let them know we have emailed them. Again back and forth with the same response. We are now in march and still no answers we have been ignored by customer services. Baring in mind we paid for warranty for our sofas. we are getting in contact with legal advice to get this matter dealt with. so DO NOT waste your time of give this company any of your money.

2 marca 2026
Opinia niezależna
Logo NCF LIVING - Hull

Odpowiedź od NCF LIVING - Hull

Hello Molly, thank you for taking the time to leave a review.

We'd like to offer our genuine apologies for the situation described here, and acknowledge the frustration this will be causing. Unfortunately without a video to demonstrate the described fault, customer service will be unable to accurately assess the matter and will struggle to further assist. Shorter videos that accurately demonstrate the fault described should suffice. Thank you for your understanding.

Many thanks,
NCF Living, Marketing Team

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