NAVCAR LIMITED Recenzje 

58
•
Wynik TrustScore: 3.5 na 5

3,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I needed to hire a car for a week, and NavCar were great. They dropped the hire-car at the body shop where my car was being repaired, and were happy for me to leave it there a week later once the repa... Zobacz więcej

Oceniono na 3 z 5

Had blowout on M53 Liverpool bound waited 2 hours for recovery truck to arrive from Manchester,when Ali arrived he was very safety conscious he told us to wait behind barrier on hard shoulder while he... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

SCAM SCAM SCAM AVOID AT ALL COST This company is a disgrace they charge way over the top prices and especially if the price is coming from your insurance they hold your car hostage avoid there a bun... Zobacz więcej

Oceniono na 5 z 5

Took my car to Liam this morning to fix snapped belt! Amazing service, diagnosed problem and had it fixed in less than 2 hours, couldn’t recommend him enough will definitely use him for other work and... Zobacz więcej

Informacje dotyczące firmy

  1. Holowanie
  2. również w kategorii:
  3. Inspekcje samochodów
  4. Magazyn samochodów
  5. Przebudowy silników
  6. Serwis samochodów ciężarowych
  7. Warsztat samochodowy

Napisane przez firmę

We are all things vehicle. We have vehicle recovery, roadside assistance (from the lightest of cars to the heaviest of vehicles), we have tyres, (both mobile and at base), vehicle work shop., and vehicle hire, Pricing is competitive too We always take you all the way.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

58 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(58)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Better than the others

After being left by the AA for about 7 hours, I called Nav Car to help me with my flat tyre. They arrived quickly, got the job done and I could finally get home. Excellent service and reasonably priced for an 11pm call out.

12 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Ideal service

My car broke down two miles from either help or an A-road. Help came in the time stated despite not being sure of the location. Eddy didn’t hesitate to go the extra mile and was ready to patiently answer any questions I had.

7 marca 2022
Opinia niezależna
Oceniono na 5 z 5

Fantastic

Fantastic, answered straight away and was with us in 15 minutes on the motorway while we were on the phone. Eddie was fast and efficient and got us out of the rain quickly. Thank you gents. Job well done. James and Rachel

30 stycznia 2022
Opinia niezależna
Oceniono na 1 z 5

Liam Racist employee

One of the employees named Liam Messaged me trying to buy a car of me, he asked for £400 reduction in price so I automatically said no, after that he started giving verbal abuse and sending racist hateful messages, i believe a respectable buisness owner will not tolerate having such kinda employees to serve their customers

23 stycznia 2022
Opinia niezależna
Oceniono na 1 z 5

Subpar part and now unresponsive

My breakdown specialist from the RAC recommended I use NavCar when my car broke down in Feb 2020. As I was in an unfamiliar area and felt intimidated, I accepted this recommendation and my car was taken to NavCar.

The issue was the alternator and a couple of days and £270 later, I was on my way. Throughout the multiple lockdowns, I haven't really driven and to my surprise, I broke down in August 2021. NavCar confirmed the part repaired was out of warranty and this would be at my own expense.

I took my car to my local garage I found since moving and they confirmed the part that was fitted to my car was subpar and not even designed for the vehicle as it was not powerful enough for what my car needed. My repairer gave a much more powerful part and I was only charged £200.

It's confusing how I can be charged almost 1/3 less than NavCar but now have a much more powerful car part?

I made a complaint on the 6th of September to NavCar and have not had a response to date. The RAC also requested that NavCar review my case, which they have refused to do.

I have had my time wasted and had additional out of pocket expenses due to being provided with a poor part and poor service.

Also, for anyone reading this, the RAC have confirmed that NavCar is no longer their approved garage, which shows there must be more customers having the same problems.

19 listopada 2021
Opinia niezależna
Oceniono na 1 z 5

Flat battery and keys locked inside car, damage to door

We returned from a two week holiday to our car with a flat battery, whilst attempting to bump start the car we managed to lock the keys inside the car but ethe bonnet was up.
Nav car were called I explained to the call handler we had a flat battery and our keys were locked inside the car but in view. They quoted £180 for the recovery.
The break down truck arrived late. The technician used airbags to force open the top of the door and hooked the keys out of the car.
The technician then asked me for another £80 to start the car using his jump start pack. I was not happy and I explained that I was quoted £180 and I had accurately described our "scenario" to the call handler, so was shocked at the demand for more money.
I also noticed the car door was now bent out at the top, it was sticking out proud of its normal line bu about 6mm (1/4"). I pointed this out and was told by the technician that he had not done the damage???
The guy in the NCP car park Wythenshaw said he would his own jump leads and car to help me out.
Eventually the Nav car driver said he would start my car for the original quoted price.
I've had the car to a local body work repair shop and they have re-aligned the bent door. They also saud this is not uncommon for doors to be damaged when airbags have been used.

23 sierpnia 2021
Opinia niezależna
Logo NAVCAR LIMITED

Odpowiedź od NAVCAR LIMITED

Hi, sorry to read this, please contact me clubs@navcar.co.uk
All I need is the car registration number
I will investigate this for you and hopefully come to a satisfactory conclusion

Oceniono na 5 z 5

I have had very few recoveries and this…

I have had very few recoveries and this was the best expereince. Ali arrived on time and was very freindly and professional, he knew exactly what he was doing and in no time we were at our destination. 10/10 thank you so much Navcar for a stressfree day. Highly recommended.
Sameer

8 sierpnia 2021
Opinia niezależna
Logo NAVCAR LIMITED

Odpowiedź od NAVCAR LIMITED

So glad we were able to take the stress out of the situation
We hope its happy motoring now

Oceniono na 5 z 5

Very quick and efficient

Very quick and efficient, thanks to Eddie who helped me with the recovery.

7 sierpnia 2021
Opinia niezależna
Logo NAVCAR LIMITED

Odpowiedź od NAVCAR LIMITED

Sounds like Eddie is keeping the customers happy.
Thank you for using Navcar

Oceniono na 5 z 5

Very good and quick service in…

Very good and quick service in emergencies
Once again thanks

5 sierpnia 2021
Opinia niezależna
Logo NAVCAR LIMITED

Odpowiedź od NAVCAR LIMITED

Thank you for your review. We aim to put the customer first with open honest integrity and value for money. So glad we were able to assist.

Oceniono na 5 z 5

First ever breakdown

First ever breakdown and Navcar attended promptly, handled everything with a smile and with care. Home within 30 minutes of the call.

Eddie was a gent and excellent to deal with. Hope I don't have to deal with them again, but I'd happily will if the situation arises.

4 sierpnia 2021
Opinia niezależna
Logo NAVCAR LIMITED

Odpowiedź od NAVCAR LIMITED

Thank you for the review
We are glad to be of servce

Oceniono na 3 z 5

Worth the wait.

Had blowout on M53 Liverpool bound waited 2 hours for recovery truck to arrive from Manchester,when Ali arrived he was very safety conscious he told us to wait behind barrier on hard shoulder while he took our tyre off and put spare tyre on.This he done fast and efficiently in 15 minutes.Ali was very pleasant person with great attitude and a credit to his company.

3 sierpnia 2021
Opinia niezależna
Logo NAVCAR LIMITED

Odpowiedź od NAVCAR LIMITED

Thank you for your review. I dangerous locations we are always concious of the customer safety. Thank you for your reiew

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