kupujem redovito, sve što reklamiraju je identično. Imam jednu zamjerku, necklace-ogrlice na reklamama izgledaju duže od 50 cm. Oduševljava me da dio ide za očuvanje mora i podmorja. Nakit je u tre... Zobacz więcej
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Zobacz, co mówią recenzenci
I had a great experience with Break Time. The service was excellent and everything went smoothly from start to finish. The delivery was very fast and arrived even sooner than expected. I also had a... Zobacz więcej
They made this bracelets in very professional way like almost ten years ago when I bought my first bracelets from their shop @Split. Unfortunately this time I ordered it via web pages and I did chos... Zobacz więcej
Visited store in Split and regretted not buying bracelet at that time. Ordered online. No problems with International Free shipping (took 2.5 weeks to arrive). Beautiful and sturdy bracelet. Will hav... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Producent biżuterii
- Projektant biżuterii
- Grawerowanie biżuterii
- Sklep jubilerski
- Sklep z upominkami
- Hurtownia jubilerska
Napisane przez firmę
Original nautical-inspired jewellery, handmade in our atelier in Trogirska 8 Split, Croatia, by Break time designer/owner Leonard Copoiu. From wrap anchor bracelets to the best selection of shackle bracelets, for men, women or kids, the Break Time marine bracelets are great gifts for yourself and loved ones. We also offer customized engraving, for most of our collections. We ship to EU, UK, US and more!
Dane kontaktowe
Trogirska ulica 8, 21000, Split, Chorwacja
- 00385915590367
- contact@nautical-bracelets.com
- nautical-bracelets.com
4,8
Doskonała
135 recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Break Time Nautical Bracelets
Thank you so much for taking the time to review us!
Odpowiedź od Break Time Nautical Bracelets
Happy to hear that, thank you for the review!
Odpowiedź od Break Time Nautical Bracelets
Thank you for being a repeat customer!
Lack of responsibility for your transportation of your package
Very customer unfriendly regarding the sending of package which never arrived on my address. It was really amazed that they ask me to pay again 10 euros to sent it again to me after they received it back in the first sending.
I have contacted my insurance company after 15 days and they will refund it but will investigate who had refused it and why it was sent back. This company is lacking responsibility of is delivering the package correctly and on time. Instead they ask again 10 euro for resending which gives me the same result. Lost of money. With your reply it sound me fraude. I assist as much as possible with the mail response. It became a complete laugh. If you have received my package back a refund would be on it’s place or send it back free of charge. Not even that, i have to pay again 10 euro’s for sending it again? You can give me my money back instead to give me 1 star it is complete ridiculous. I feel as customer that my money is stolen. The supplier is always responsible for sending it’s package to the customer. Not the other way around. Good luck with it.
12 sierpnia 2024
Odpowiedź od Break Time Nautical Bracelets
I was expecting your very bad review. But to be honest, if I could give you a review as a customer, it would be 1 star, too. I counted 29 emails in our conversations, in which yiu kept complaining, while we kept asking you to jusy call your local post office to retrive the order, since they did not find you home first time they came. And even after the post office told you where they left the order, you still did not pick it up. It stayed there about a month before being sent back to us marked as "refused".
Although your order benefited from 10% disscount and free shipping, we offered to either ship it back for free if you give us a different shipping address, since it was obvious there is an issue with the initial address, or - in case you want to reship at the same address, to pay for the reshipping (10 euros, indeed). Which you found outrageous and to be honest I am not sure exactly why, since the first shipping was paid by us, not by you and we are not a big company like Amazon that can offer free shipping no matter how many times. And if you did want us to ship it again for free, all you had to do was to just give us a new address where someone can be found to receive the order when it arrives. And to clarify for anyone else reading this, the bracelet you ordered was custom made and engraved for you, so we could not issue a refund. I am totally at peace with the amount of time and effort spent to help you, it really is nothing else I could have done more. We do not own the postal service, we are just a client to them like anyone else, the order had tracking number and all it needed was to be retrieved, which unfortunately we cannot do ourselves from thousands of km away...
Bracelets very nice
Bracelets very nice, for sea lovers they are beautiful!
Shipping on time, all ok, see you next time, tanks!
21 sierpnia 2024
Odpowiedź od Break Time Nautical Bracelets
Thank you 💙
Odpowiedź od Break Time Nautical Bracelets
Happy you like it!
As a customer who bought 3 bracelets…
As a customer who bought 3 bracelets previous I then ordered my 4th. It didn’t arrive so break time refunded me. They then claimed it had arrived even though tracking said it was out for delivery but never updated as delivered. They emailed me saying it had been delivered but it went into spam and I never saw it. I then tried to order again but they refunded me and refused my order basically saying they didn’t trust me. Nice customer service that! I was loyal and it wasn’t my fault the post lost it or posted it to wrong address. I’m disappointed in this.
3 września 2024
Opinia niezależna
Odpowiedź od Break Time Nautical Bracelets
We actually broke our own policy and refunded you before we got an official resolution from Croatian Post that your order was indeed lost....precisely because we valued you as a customer. We are also dissapointed that all our communication back and forth was OK, except that email where we informed you that Croatian Post said the order was actually delivered, although we sent that email as a reply to the previous conversations so that usually does not go to spam. Maybe a neighbour took it, we cannot know what exactly happened. Since we never got a reply from you to that email, led us to believe that maybe we refunded you for a bracelet you actually did receive. And therefore we decided to keep ourselves out of situations like this, by not shipping to your address anymore. We understand your frustration as well, and so it is your right to leave us a bad review, but as a small business that cannot afford unfounded refunds, we stick to our decision.
Very nice bracelets and very good after…
Very nice bracelets and very good after sales service. Overall highly satisfied. Already to my second order
12 sierpnia 2024
Odpowiedź od Break Time Nautical Bracelets
Thank you for the review, happy to see customers returning for moe!
Sve preporuke
Odlična komunikacija, brza isporuka i dostava.
Jako sam zadovoljna proizvodima :)
Svakako bi preporučila proizvod kao poklon dragoj osobi !
11 sierpnia 2024
Odpowiedź od Break Time Nautical Bracelets
Hvala puno!
Glad I found this company as there…
Glad I found this company as there Bracelets are a class above .The nautical theme is refreshing, so different from a lot of other's. Plus the engraving which is a nice touch.
Very pleased with my purchases and will be buying again.
22 lipca 2024
Odpowiedź od Break Time Nautical Bracelets
Thank you so much for the review. My husband is always very happy to see his handiwork appreciated 🫶
Odpowiedź od Break Time Nautical Bracelets
Hvala puno!
Replacement pin
I needed a replacement pin. The website was easy to use, and it was really simple to get advice about which one I needed.
10 lipca 2024
Odpowiedź od Break Time Nautical Bracelets
Thank you!
Finger weg!
Finger weg!
Die liefern das Armband viel zu groß - obwohl so Maß genommen, wie vorgegeben.
Anstatt das Armband dann in der gewünschten Länge zu liefern, canceln sie einfach einseitig die Retoure.
Ganz schlechter Service. Statt dessen gaaanz viele Ausreden und völlige Ignoranz des Kunden.
Am Ende habe ich nichts erhalten aber 50 € Porto bezahlt.
Niemals wieder werde ich mich von denen betrügen lassen.
Finger weg!
29 lipca 2024
Opinia niezależna
Odpowiedź od Break Time Nautical Bracelets
We are sorry we could not have one made one more customer happy. As mentioned in my reply to you, we are not Amazon, we are a small business. And since you unilaterally changed the COUNTRY of delivery from Spain to Germany and charged that change to our DHL account (for which we said nothing and did not send you any invoice to pay the extra cost that we had to pay ourselves to DHL for your initial order), we cannot afford to also absorb the cost of shipping for the exchanged bracelet (which was actually lower than the DHL extra fee for the country change). Since that was unacceptable to you, we went ahead and refunded you the initial bracelet. Not sure what else we could have done. Again, I am sorry about the whole situation. We do our best (like replying within minutes to all the many emails we got from you and accepting a return after the 30 days mentioned in our return policy), but our best was not good enough this time, so we totally deserve your 1 star review.
These bracelets are awesome
These bracelets are awesome! I reached out to have something custom sized for a little one and they exceeded expectations.
26 czerwca 2024
Odpowiedź od Break Time Nautical Bracelets
It is rewarding to see that our products and service are appreciated, thank you!
Ocean Maxi
Beautiful handmade necklace. Easy to order and fast delivery. Would highly recommend
24 czerwca 2024
Odpowiedź od Break Time Nautical Bracelets
Thank you so much, happy to see our new designer collection is appreciated!
Amazing memory bracelets
Second time ordering and we have a collection of these bracelets but the engraved ones caught our eye. I ordered and very friendly Break
time answered all my questions and assisted me to the “t” for my requests. They made my husband’s 50th birthday gift memorable. Thank you guys!
16 czerwca 2024
Odpowiedź od Break Time Nautical Bracelets
We are grateful to be part of important life celebrations and thank you for choosing us for such an important milestone.
The delivery was fast and the bracelet…
The delivery was fast and the bracelet looks perfect.
10 czerwca 2024
Odpowiedź od Break Time Nautical Bracelets
Thank you for reviewing us!!!
Great products and after sales support!
Great products and after sales support!
Thank you.
17 czerwca 2024
Odpowiedź od Break Time Nautical Bracelets
Thank you so much!
Odpowiedź od Break Time Nautical Bracelets
Thank you for taking the time to leave us a review!
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