Native Teams Recenzje 

281
Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Native Teams is an amazing tool that has made our life so much easier. With Native Teams we are able to focus on what truly matters in our business. It has helped us with core HR; compliance; outsourc... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

El servicio al cliente - empleado es deficiente. Solo aceptan mensajes en ingles y la respuesta es automática, no dan soporte real. Se supone que algún agente local debería representarlo y orientar. N... Zobacz więcej

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Oceniono na 1 z 5

Unresponsive team when we have been trying to make crucial business decisions involving staff. Will be looking for alternatives when it comes to EOR services.

Oceniono na 5 z 5

I’ve been using Native Teams for years now, and I’m thoroughly impressed! They are constantly developing the product and adding new features, so it never feels stagnant. The interface is super user-fr... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kadry i płace
  2. Konsultant HR
  3. Zarządzanie personelem
  4. Usługi płatnicze

Napisane przez firmę

Native Teams is the global platform for employment and work payments that enables businesses to hire, pay, and manage teams in 95+ countries without opening local entities and without going through a chain of resellers. We bring EOR, global payments, payroll, and compliance together into one platform. Who we serve - Scaling companies and employers: Businesses that need support in employing and paying global teams. - Gig platforms: Platforms that need to pay their gig workers instantly and globally, without friction. - Employees: Workers who receive employment, benefits, and support through Native Teams' platform. - Independent professionals: Freelancers and contractors who need to manage their employment status and payments. What we offer - Employer of Record: Compliant global employment in 95+ countries, without opening local entities and a third party in between. - Work Payments: Payroll, contractor payments, and gig payouts on the same infrastructure we use to employ your team. - HR & compliance: Local labour law tracking, leave and absence management, and compliance reporting kept current in every country. Over the past 6 years, we helped 3,000+ businesses scale in multiple countries with 70% less admin while their teams got employed and paid compliantly and on time, wherever they are. The result is fewer handoffs, faster payments, and one accountable partner for everything from onboarding to offboarding.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

281 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 91% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(281)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 115

Napisz recenzję
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Oceniono na 5 z 5

“I’ve been using the Native Teams…

“I’ve been using the Native Teams wallet and card for my freelance payments — it’s super convenient to get paid in different currencies and withdraw anytime.”

15 października 2025
Opinia niezależna
Logo Native Teams

Odpowiedź od Native Teams

Hey Petar,
We truly value your trust and ongoing support!
Best,
The Native Teams Team

Oceniono na 5 z 5

Native Teams made everything so much easier

Native Teams made everything so much easier for us. We can invoice clients abroad, pay our team in different countries, and not worry about contracts or compliance stuff. Payroll runs super smoothly and their support team is always quick to help. Honestly, it saved us so much time and stress — totally recommend it!

11 września 2025
Opinia niezależna
Logo Native Teams

Odpowiedź od Native Teams

Hey Dominik,
Your feedback means a lot — thank you for being part of our community!
Best,
The Native Teams Team

Oceniono na 5 z 5

The experience with native teams is…

The experience with native teams is perfect. Team is very efficient and helpful

16 sierpnia 2025
Opinia niezależna
Logo Native Teams

Odpowiedź od Native Teams

Hey Mia,
Thank you for your feedback — it truly means a lot to us!
Best,
The Native Teams Team

Oceniono na 5 z 5

Great experience

Experience with native teams is natural, easy. Team is professional and efficient.

15 września 2025
Opinia niezależna
Logo Native Teams

Odpowiedź od Native Teams

Hey Marko,
We really appreciate your kind words and support!
Best,
The Native Teams Team

Oceniono na 5 z 5

Fast and seamless!

Native Teams made it super easy for me to invoice clients in the US, Switzerland and a few other countries... No headaches or stress. Easy to set, easy to do and easy to continue doing! Highly recommend!

16 października 2025
Opinia niezależna
Logo Native Teams

Odpowiedź od Native Teams

Hey Andre,
We truly value your trust and ongoing support!
Best,
The Native Teams Team

Oceniono na 5 z 5

Me encantó la facilidad con la que…

Me encantó la facilidad con la que puedo mandar facturas a clientes de cualquier país y recibir mis pagos en diferentes divisas. La verdad que es mucho más fácil centralizar todo en Native Teams que usar varias herramientas.

16 października 2025
Opinia niezależna
Logo Native Teams

Odpowiedź od Native Teams

¡Gracias por tus comentarios!

Saludos,
El equipo de Native Teams

Oceniono na 5 z 5

A True Growth Partner for Global Teams

This company truly stands out as an all in one solution for global work payments.
Ig you‘re looking for a partner that sdapts to yout unique needs this is the team to trust!

22 września 2025
Opinia niezależna
Logo Native Teams

Odpowiedź od Native Teams

Your feedback means a lot — thank you for being part of our community!
Best,
The Native Teams Team

Oceniono na 5 z 5

Great invoicing experience

Native Teams made working with international clients a breeze. I was able to send invoices to several countries without any hassle. The whole process is simple to set up, smooth to use, and stress-free to keep going!

16 października 2025
Opinia niezależna
Logo Native Teams

Odpowiedź od Native Teams

Hey Patricia,
Thank you for your feedback — it truly means a lot to us!
Best,
The Native Teams Team

Oceniono na 1 z 5

Deposit Drama and Accounting Chaos

From the very beginning, things went wrong. I was scheduled for an introductory call that could not be skipped. During the call, they focused on unnecessary details, like how to use the dashboard, but completely failed to mention a critical requirement: a deposit equal to one employee's salary is needed before starting the collaboration. I only learned about this at the very last moment, when it was too late to make changes, so I had no choice but to agree.

The issues continued. I informed them three weeks in advance about my employee’s start date. Spoiler: the employee started 9 days later than planned, even though everything was ready on time.

Accounting was constantly problematic:
— invoices were often sent in the wrong currency or with incorrect amounts;
— I received confidential information belonging to other clients;
— invoices were issued late.

The worst experience was trying to terminate my contract and get the deposit back. They held my funds until the very last moment. They only returned the money after I threatened legal action.

Overall, responses are slow, often unhelpful, and the accounting department is completely disorganized. I cannot recommend working with Native Teams.

24 lipca 2025
Opinia niezależna
Logo Native Teams

Odpowiedź od Native Teams

Dear Karina,

We’re truly sorry to hear about your experience and the difficulties you encountered throughout your collaboration with us. We sincerely apologise for the inconvenience this caused.

We take your feedback seriously and have already implemented internal improvements to ensure better communication, more accurate invoicing, and faster response times across our teams. Our goal is to make every client’s experience smooth and transparent, and we regret that we fell short in your case.

If you’re open to it, we’d appreciate the opportunity to discuss your experience further so we can learn from it and make things right. You can reach us directly at customersuccess@nteams.com

Thank you for taking the time to share your feedback.

Warm regards,
NT Team

Oceniono na 5 z 5

Amazing experience

Native Teams have a really helpful support team and answer any possible question swiftly and precisely. They also resolve any possible issues really fast and efficient and are full of understanding for the client. The services they offer are really great as well. Overall an amazing experience

20 sierpnia 2025
Opinia niezależna
Logo Native Teams

Odpowiedź od Native Teams

Hey Dejan,

Thank you so much for your kind words! We’re glad to hear that our support team and services have made your experience a great one. It means a lot to us, and we’ll keep working hard to support you in the same way.

Best,
NT Team

Oceniono na 1 z 5

Pathetic Experience

Pathetic Experience, Never choose them for any services. They don't appreciate your time, they work is full of mistakes,The can even share some other company's data with you and say its by mistake.
You tell them 1 thing and discuss 1 process, they will never follow that and keep on asking that what was the process?Like seriously, their SPOC person keep on changing, no system, no process, nothing. They never value their customer. Most of the time, they don't even respond.

18 września 2025
Opinia niezależna
Logo Native Teams

Odpowiedź od Native Teams

Dear Pallavi,

I hope this message finds you well.

We truly regret to hear about your recent experience with us. We understand that it has not been a smooth or satisfactory journey so far, and we deeply apologize for the inconvenience caused to you. Your time, trust, and expectations are very important to us, and it is clear that we have fallen short.

Please know that we take your feedback very seriously. We are committed to addressing the concerns you’ve raised — including the process inconsistencies, communication gaps, and overall service experience. Our team is already working on putting the right systems and accountability in place to ensure that such issues do not happen again.

We would truly appreciate the opportunity to rebuild your trust. Our goal is to ensure everything is sorted going forward, with clear communication and a support you at every step.

We value your association with us, and we are committed to making things right.

Kindest regards,

NT Team

Oceniono na 1 z 5

The worst company I've ever dealt with

The worst company I've ever dealt with. Response times are slow. I've waited hours for a chat response during business hours, days for a reply to an email and over a month for a solution to an easy problem. I am currently trying to get assistance with a document that I need for tax filing and I have radio silence from them - Including the CEO!!!

20 sierpnia 2025
Opinia niezależna
Logo Native Teams

Odpowiedź od Native Teams

Hello Deb,

We are truly sorry to hear about your experience and the delays you have faced in getting support from our team. We completely understand how important timely assistance i, and we sincerely apologize for the frustration this has caused.

To make sure your request is prioritized and handled as quickly as possible, please contact us directly at support@nteams.com or customersuccess@nteams.com. Our team will review your case right away and provide the necessary assistance right away.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you.

Best regards,
NT Team

Oceniono na 1 z 5

Very shady

I don’t have any other choice right now, but if I could, I’d be out of here. Their conversion rate is always lower than it should be, meaning they transfer less than the actual value. Either markup or hidden fees in the API but they dont tell u this. I don’t understand their platform at all - they charge a monthly fee, and on top of that, add other hidden fees. The problem is they are never transparent about. As u customer I sont recommend. You are going to end having a lot more expenses other than the monthly fee. At least Payoneer doesnt have that.

15 sierpnia 2025
Opinia niezależna
Logo Native Teams

Odpowiedź od Native Teams

Hello Sandra,

Thank you for sharing your feedback with us. We completely understand your concerns regarding exchange rates and fees, and we’d like to clarify a few points.

We convert funds based on the forex exchange rates available at the time of conversion. Our currency converter, both on the website and in the app, is connected via API to our service provider, which ensures that the rates shown are real-time and automatically updated.

We know that exchange rates can vary depending on the source (local banks, forex services, or platforms), which is why the numbers may not always match. This is why we always recommend using our currency converter to check the most accurate and relevant rate within our platform.
We also want to reassure you that we do not apply hidden fees. We operate on a transparent, subscription-based model, and any applicable charges are clearly outlined in advance.

We value your feedback and will continue working on improving transparency and communication, so you always feel confident in the services we provide.

Best regards,
NT Team

Oceniono na 1 z 5

Waste of time

More than 6 months our company is trying to arrange payrolls via Native Teams with zero result in the end. During this time they are fooling around pretending that there is a progress and we are very close to the final agreement. One week ago they stopped responding at all

12 sierpnia 2025
Opinia niezależna
Logo Native Teams

Odpowiedź od Native Teams

Hey Murat,
We regret to hear about your experience and sincerely apologise for the inconvenience caused. At Native Teams, we are committed to delivering timely and reliable support. Your feedback is valuable, and we are taking it seriously to ensure improvements moving forward.
Best,
NT Team

Oceniono na 3 z 5

Unfamiliar with local employment and tax laws

The company is in the business of taking care of your global payroll, but has very poor knowledge of the local employment and taxation legalities. I'm in Germany and needed the Arbeitsbescheinung to be sent electronically to the Employment Office. Native Teams had no idea what it was, I had to educate them, chase them, and check the documents they filled out (which contained mistakes). This whole thing was an ordeal.

Later on, I realised that they didn't provide me with a yearly tax certificate. Luckily, it seems like this was generated, it just wasn't sent to me.

The only silver lining is that I think their support team really tries their best to be helpful. If you managed to get hold of them during working hours, they respond to your request very quickly. I feel a bit bad for those guys who have to keep fire-fighting due to poorly thought-out and implemented communication and processes.

All in all, dealing with them is very time consuming and not smooth sailing. I hope they get better over time, but in the mean time I wouldn't trust them with anything mission critical.

20 lipca 2025
Opinia niezależna
Logo Native Teams

Odpowiedź od Native Teams

Hi Victoria,

Thank you for your honest feedback and for taking the time to share your experience.
We sincerely apologize for the inconvenience and frustration caused during your time with us, especially regarding the handling of the Arbeitsbescheinigung and the yearly tax certificate. Your concerns were valid, and we understand how critical it is to have reliable support with local employment and tax requirements.

We’re glad to inform you that all the issues you raised have been resolved. We've taken your feedback seriously and have since made internal improvements to strengthen our processes and local compliance knowledge, particularly for Germany. We're also continuously training our teams to ensure better accuracy and responsiveness moving forward.

We truly appreciate your kind words about our support team’s efforts and your understanding of the challenges they’ve faced.

Warm regards,
NT Team

Oceniono na 1 z 5

Native teams is a criminal company

Native teams is a criminal company. Do not recommend working with them. My "boss" has been late to pay them and they have withheld my salary (final payment) for nearly a month which is illegal in Germany. There is no easy way to contact them via phone and they make loads of mistakes. Many of my salary slips had random, incorrect numbers on them and you're always in contact with someone new who appears to be using AI solely for communication. They have caused me SIGNIFICANT stress and it's very upsetting. DO NOT USE THEM

1 lipca 2025
Opinia niezależna
Logo Native Teams

Odpowiedź od Native Teams

Dear Melody,

Thank you for the review. As we have discussed before, the delays here are in regards to your employer payments requirements towards our company which were not completed, thus the delay for you as well.

Hope you understand our perspective as well, we need to make sure that we are being respected in terms of financial agreements too.

Now, everything is resolved and we have informed you. All the best.

Kindest regards,
NT Team

Oceniono na 1 z 5

I have been using the platform for a year

I have been using the platform for a year already and its been dreadful. Bugs every month, features not working, delays in withdrawals, poor customer support. If there were other local competitors, I would have jumped ship immediately.

10 lipca 2025
Opinia niezależna
Logo Native Teams

Odpowiedź od Native Teams

Hi Jovana,

We're really sorry to hear about your experience. We understand how frustrating bugs, delays, and support issues can be, and we truly regret the inconvenience caused.

Our support team worked actively to resolve the issues you encountered, and we're glad that they have since been successfully addressed. As a gesture of apology, we also provided you with a three-month free subscription and reached out directly to support you.

We appreciate your honest feedback and are committed to making the platform better every day.

Kindest regards,
NT Team

Oceniono na 1 z 5

Poor service in poor company

Today I’d like to share my experience working with Native Teams. To say it was terrible would be an understatement. I strongly discourage anyone from dealing with this company, where it seems no one truly understands what they are supposed to do or how to do it.

I didn’t want to speak publicly about this and hoped to forget the experience like a bad dream. But this morning, I received an email from this wonderful company (even though I terminated all relations with them about a month ago) claiming I now owe them €1,284.02. So let me explain everything step by step.

At the start, I was looking for an intermediary company, and out of the available options, Native Teams was the cheapest (as the saying goes, buy cheap—pay twice). I decided to give them a try. The first call with their specialist seemed very professional: all my questions were answered, a clear action plan was put together, and everything looked promising. What could possibly go wrong? As it turned out—everything.

After this call, they sent me a link to fill in my personal details and upload scans of my passport and residence permit. That’s where things started to get complicated. Once you upload the documents, you just have to wait while they review them—and if something is wrong, you simply get an email saying that something is wrong. What exactly? No idea. I spent some time figuring this out and finally got past it.

Then I had to complete another form and pay a fee. However, the payment system didn’t work. Eventually, they just sent me a Google Document with the same questions, explaining that payment wasn’t functioning but without any further clarification. Surprisingly, signing the contract went relatively smoothly, and in that process, I probably made more mistakes than they did.

The real trouble started midway through the first month when, in my personal account on their platform, I saw that a salary liability was accumulating—the amount my employer had to cover before they could pay me. At the same time, I began receiving daily warning emails telling me that I had 5, 4, 3, 2, 1 days to resolve this issue or else… something bad would happen (what exactly—never explained).

After the countdown ended, even more aggressive messages started coming from “credit control.” After many conversations with their support team (which, honestly, is awful), I learned these threatening emails were supposedly just reminders and that they couldn’t do anything about them. So, effectively, they send alarming emails that serve no purpose except to make clients anxious.

Eventually, I decided to ignore them. But it’s still worth asking: which client is expected to pay their salary in the middle of the same month? This was never clarified.

Then, with my first paycheck, they chose not to deduct the 10 days I hadn’t worked in January (since I started on the 10th) and instead paid me the full month. Only the following month did I discover that they would retroactively deduct those days, creating a debt. You could argue I should have guessed this, but (1) I had never dealt with such arrangements before, and (2) the company never informed me in advance.

Even more surprisingly, the debt was added on top of my salary instead of being deducted. No one made any effort to correct this until I pointed out that, legally, they weren’t allowed to do that.

Whenever you try to order any additional service or assistance from them, you’ll be waiting for a month or longer. The level of service is simply unacceptable.

The final straw was when I decided to terminate our cooperation. I asked many questions to make sure I did everything properly so there would be no unresolved issues. I received clear answers from support and thought everything was finally sorted out. However, the problems returned when a different support agent started replying to the same questions, giving completely opposite answers or asking me the same things over and over again—as if no one had ever read the previous correspondence. Every time, it felt like starting from scratch.

After countless messages and frustrations, we eventually agreed on everything and signed the termination documents. The documents were signed, the relationship officially ended, and all payments were settled. The final payment was actually higher than I expected, but I assumed it was compensation for unused vacation, since I had never taken any time off (once again, no explanation from the company).

I thought that was the end of it—until this morning, when I received an email claiming I owe them money (the amount I mentioned earlier) for something called “rebalancing.” No prior warning, no details. I don’t even have an account with you anymore—so where exactly did you record this “debt”?

2 czerwca 2025
Opinia niezależna
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Odpowiedź od Native Teams

Hi Maksim,

We’re sorry to hear about your negative impression of our service. We take every piece of feedback seriously, and we’re genuinely disappointed that your experience didn’t meet your expectations.

That said, we’d like to clarify a few important points:
Throughout your time with Native Teams, our team remained available and supportive, responding to your requests and questions promptly. We understand that administrative processes can sometimes be complex, especially when dealing with international employment, but we’ve done our best to explain every step transparently.

The charge you mentioned relates to a clearly defined employment cost and it is but a standard part of the process. Once we clarified this with you, we mutually agreed and found a resolution, something we consider to be a fair and professional conclusion.
We’re not here to dispute your right to share your experience, but we also want to make it clear that our actions were not unjustified. Our team always acted in good faith and supported you throughout your employment period, including at termination.

If you have any unresolved questions, we’re more than happy to continue the conversation privately and work towards further clarity.

Thank you,

NT Team

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