Nationwide Moving and Storage LLC Recenzje 37

This company is beyond shady. The movers were supposed to arrive at 4 pm Wednesday. I called the dispatcher to complain. He promised they’d arrive 10 a.m. the next morning forcing me to reschedule my flight out of town. The movers showed up 3 hrs late on Thursday (1 pm). When the movers arrived they smelled like marijuana.

Despite the dispatcher assuring me they would remove and pack my television wall mounts the movers refused to remove the television mounts.

I called the dispatcher several times during the move to complain about the movers working slowly and their lack of professionalism. The dispatcher promised to send 2 additional movers to expedite the move so I wouldn’t miss my already rescheduled flight. Only 1 additional mover arrived over an hour later and despite starting at 1 pm having to only disassemble two Ikea style beds and move 10-12 packed boxes. They were still moving 6 hrs later.

After they drove away I didn’t hear from the movers until I called 5 days later to ask where my household goods were only to be told they were in their warehouse in Miami and I now owe almost twice the initial cost.

They have been dishonest since they showed up to my house and now they are holding my home goods hostage and demanding more money.

DON’T NOT USE THS MOVING COMPANY!

Do NOT under any circumstances do any business at all with this "company". This is a scam entity they are there to swindle you out of a $600 deposit, book a "move" although they are not movers at all. They do represent themselves this way initially, and then increase the initial quote, as well as tell you they can't refund your deposit when they are uncovered for the SCAM/fraudulent company they are. Thankfully, through some deeper digging it was uncovered before they were allowed any sort of possession of my things. The ruse starts from the beginning, my experience was with Tiffany... You will later speak with likes of Cameron, Kaden, Garrett, and lastly Ciera as the fraud escalates. Anyone you speak with at this company has a defensive/aggressive and condescending tone as soon as they know the ruse is up. They bait and switch and tell you that you are adding things to your quote even though you have not in fact added any inventory at all. Additionally, the most egregious part of this entire thing is that they have no way of telling you how your things will be safeguarded. Save yourself the time, headache of dealing with these folks, and keep you and your things far away from this "company".

MY PROPERTY WAS STOLEN AND I’M BEING THREATENED THAT IT WILL BE AUCTIONED. THESE PEOPLE ARE PREDATORY CRIMINALS.

Part:1
Nationwide Moving and Storage, & MC Movers stole my property. I relocated from the state of Kentucky, to the state of Georgia. I filed out inquiries online for long distant moving companies. I was contacted by Nationwide Moving and storage by text messages. I sent the representative photos of my storage unit’s contents. I was quoted a $2,131 offer to move my things. On 02-25-2023, which is the night before my scheduled move; I was contacted by MC Movers  dispatcher and Truck Driver. I was very confused because I scheduled, signed documents, and paid to secure my move date with Nationwide Moving and Storage. I now know that Nationwide Moving and Storage is a brokerage and hires 3rd party freight companies. Nationwide Moving and Storage blatantly lied and secured my move through predatory business practices.I was told by MC Movers dispatcher and MC Movers truck driver that my quote will change, depending on the cubic square footage of my property. I notified both parties that my quote was based on photos provided. It wasn’t an estimate because the square footage is confirmed. MC Movers truck driver told me that he need to see the items in person. He said that he can’t use photos. The driver also stated that if agreed upon my property would be delivered with the property of others.The MC Movers truck driver and me agreed that I will allow him to look at my items in person, and if we couldn’t agree on a price; he could just leave it. On 02-26-2023, which is my scheduled move day; the MC Movers truck driver called & text me. I sent messages giving him the information to view my storage. I received text messages from both MC Movers truck driver and dispatcher. They both quoted me a price that was well over $1,000 more, than what I was previously quoted. I was violated at this point from enduring the predatory practices of these two companies.
Part2
They both quoted me a price that was well over $1,000 more, than what I was previously quoted. I was violated at this point from enduring the predatory practices of these two companies. I called the MC Movers dispatcher and told her to leave my storage unit, and refund my $600 to secure the date. I have a career in healthcare. I was working a 12 hour shift that day. I have sick patients and couldn’t take phone calls. I went back to work and immediately texted the MC Movers dispatcher to refund my money & to leave my storage, as discussed on the phone call. At 11:46 am standard eastern time the dispatcher responded to my message saying “ok I will have the driver leave the location. Have a good day”. I went back to work as I stated before, I was working a 12 hour shift and had sick patients. I sent a text message 4 hours later at 3:43 pm to the MC Movers truck driver and dispatcher, stating, “Hello.
I need confirmation that my belongings were left at the storage unit”. The driver responds “it was picked up”. I responded to the driver” I was told at 11:46 am this morning, that my belongings were being left at my storage unit at 273 Ruccio way, Lexington Ky.… I have another company on the way to pick it up.“ THIS IS A BLATANT LIE THAT IS SIMPLY DISPROVEN. THE MESSAGES THAT I’VE ATTACHED SHOWS THE DISPATCHER GIVING ME QUOTES AT 11:30 AM. ONLY 16 MINUTES LATER AT 11:46 AM, IM SAYING I WANT A REFUND AND MY BELONGINGS LEFT.
THE DISPATCHER RESPONDS AT 11:46 AM THAT SHE IS HAVING THE DRIVER LEAVE MY PROPERTY. MY PROPERTY COULD NOT HAVE BEEN LOADED IN 16 MINUTES OF THEM QUOTING ME A PRICE, THAT I REFUSED. MC Movers stole my property and has it in their possession. Nationwide moving and storage assisted MC Movers in stealing my property.

First they lie and tell you they’re a moving company but really they are brokers they sent two crackheads in a U-Haul to pick up my items whole time I’m being scammed and they’re really scoping out my nice merchandise then that company help my belongings hostage for 18 days in a warehouse when I finally received my belongings it had been 5’weeks half my stuff was gone the other half broken they stole two bedroom sets a California king bed frame brand new in the box, and my king bedroom oakwood set with a $5000
Hybrid foam mattress they stole six very large boxes now nobody will answer the phone but there’s more the second moving company hired a third moving company three different people & charged me $7000 and all I received was 15 boxes I am currently getting an lawyer.
Do not use this company I repeat they will rob you for everything you own & to add insult to injury, they took my deceased sons belongings, who steal from a dead person
It was all I left if his memories am truly heartbroken run for your life!!

I'm floored that this company is in business. They're frauds! First, they (Eric Dengler) lied about the included insurance and how my items would be handled. Then, they passed my contract to some random company that was unprofessional, rude, and didn't even try to care for my items. Not a single quilted moving blanket was used on my four pieces of furniture (that's it). Their partner didn't care and Nationwide Moving Services couldn't care less. Beyond disgusting! Don't use them!

This company is as honest as George Santos. They present as a moving company but they are “brokers” who consider getting in the way of money a job. They take your money and hire someone for less to do the actual work, adding nothing to the process but expense. Once you have signed up they sign off, passing a fraction of your buck to a real moving company which is then saddled with your discontent at being hoodwinked. They are grifters and frauds. Go elsewhere for service. You will get only abuse from them.

If I could give this place a 0 star I would. They are absolute scammers and you should run FAR FAR away. All of the positive reviews are fake asf. Do NOT use this company. Ciera, Taylor, Scott and Matthew are incompetent, rude, liars. When you initially sign up, they’ll tell you you’ll receive your belongings in a super short time frame. As soon as you move forward with the process, your time frame AND cost of move will magically double or triple. Save yourselves the hassle and never ever ever ever book with this company. Absolutely disgusted

This company doesn’t even deserve 1 star! PLEASE, PLEASE do NOT use this company! They are scammers, and give you a great quote and a bunch of “discounts” upon the initial phone set up, but it goes downhill from there. We originally quoted about $3800 for a move from California to Houston. After pick and delivery, they wanted to charge almost $9,000!!! And told us that if we didn’t pay, they would keep our items and deposit. Horrible customer service and company. I spoke with a lady named Ciara, and was on the phone with her over 2 hours measuring my items and sending pictures so they would give me an accurate quote. There were no additional items, and we actually took some items off the original quote, and the price was still doubled, plus! Please run away from this company! They also told us it would be a week for delivery, and it ended up being almost 30 days. Just awful!

One of the worst experiences of my life. My fiancé and I contacted Nationwide to move from utah to ohio. We booked a move and a car move a full month and a half in advance for pickup November 25. During the booking process we were told multiple times that we would have our stuff way before Christmas and to not worry. We are still waiting on the household items and it’s Christmas Eve. As far as the car, the company they contracted never showed up for pickup. I called them multiple times over the day the car was intended to be picked up and the following day and was told multiple times that they would ‘look into it and call me back within an hour or two’ they never called me back. Not once. They couldn’t find someone to move my car so I ended up driving it across the country due to their mess up. All the customer service people I have talked to have been unprofessional and very rude. I would never suggest anyone who values their time, money, or sanity to use this company.

If I could give less than a 1 I would. Read all negative reviewed. We did finally receive our furniture. Several pieces were missing or damaged. I filed a claim, I called and sent several follow up e-mails with no response. Bad customer service, prices higher than initial quote, broken/missing items not covered.

Scott and his team turned out to be a blessing for me, they were punctual and he gave me his personal number so I could reach out anytime I needed assistance but luckily never needed it. Highly Recommended.

We highly recommend their services because of their customer-focused and efficient approach. Even in tough weather conditions, they managed to take our belongings to the destination without any issues. A great team to work with!

We relocated to our new home without any hustle and bustle. The professional and splendid services of Nationwide Moving and Storage LLC were spellbinding. The transit issues were catered by them exceptionally well—a definite five-star rating from our end.

We used this company to move my father in law from assisted living in Fl to PA. Our experience to date has been horrific. The company that picked up the belongings was extremely unprofessional, significantly increased our estimate, screamed at us and threatened to leave and not take the merchandise. A month later, my father in law is in assisted living without any of his belongings with the exception of the suitcase he took on the airplane. We have called multiple times and no one can confirm when the truck will be delivered. I would highly recommend that you look elsewhere as this is the worse customer service I have ever experienced.

Do not use this company they're a broker and they are very bad one Scott d the owner is a horrible human being I tried to get a hold of him after I exhausted all other avenues he refused to talk to me these people stole from me these people lied to me these people cheated I've been dealing with this since July do not under any any circumstance use this company these are the most horrible people I've ever met

We moved our family of six and 6+ bedroom home from California to Pennsylvania. We first interacted with Nationwide in late 2021 for a June 2022 move. We compared driving ourselves with a Uhaul ($9500 just for one truck alone before gas etc etc), getting a truck where we load it ourselves and they drive across country (est. $12000) and this moving company... Nationwide.

The first estimate from Nationwide based on my communication of items was approx. $8,000. We paid deposit to secure the transaction after I double checked that the company was legitimate. I was told they are not a broker which increased my confidence. I assumed the price would go up once we had a more accurate list of boxes etc but figured the level of service with a moving company plus 30 days free storage would be really helpful.

One week before move Nationwide called and I updated actual boxes, sizes and all items to move. Price jumped to $14,000+ due to increase in square footage of our now-packed boxes and increase in fuel surcharge (11% of total). I was shocked but understand this is a calculation based on the increase in boxes we had. We were required to up our deposit to total $5,005.83.

Day of move a company turned up with TWO U-HAUL trucks and three young men. However, It was a different company and I was informed that Nationwide were in fact a broker and this new company was contracted to move our goods across the country. I was to pay them the balance directly. This raised my anxiety but I was now fully packed with family waiting to leave and I had already paid a deposit of $5k.

Next the new company (Movers and Packers Relocation Specialists, NJ) assessed quantity differently - from how much of the truck space we used, not how much items/boxes/sq.foot we supplied to Nationwide. Movers told me to check the UHaul trucks website to see the square footage and proceeded to fill up both trucks.

Movers then said it was 3,000 sq.feet and the price was now $22,000!!!

I disagreed saying that I checked the Uhaul website and the stated area was 1682 sq.ft plus 1016 sq.foot = 2698 sq.foot. Movers very unhappy saying that we pay for the space including what we don't use. I said, then it should be LESS than 2698 sq.foot. The two young men who packed the trucks looked like they were doing it for the first time and had not packed the truck very well (LOTS of spare space above our boxes etc). I refused to sign the contract. Movers was not happy and called his office. He came back and adjusted the sq.footage from 3000 down to 2716 (he rounded the bigger truck UP to 1700 sq.foot). This reduced the cost by a couple thousand dollars now totaling $20,638.44 and my family had been waiting for us to leave for three hours.

I was informed that these two trucks would go to a depot and our goods put on a bigger truck to travel across the country to another depot (New Jersey) then delivered to us in the same way it was collected.

We then drove across the country hoping our goods would be ok and nervously wondering if there would be any other surprises.

Our search for a new home took longer than planned so we informed Movers on June 27 of our new delivery location and first available date to move being July 29. In my email I communicated that we would need extra storage and was informed this would cost 40c per cubic foot. I had no other choice.

Two days before our move I called Movers asking about delivery. Movers said they saw my name and address on the board for that date but no actual delivery date yet. They stated that they had 30 days to deliver our goods from the first stated available move in day. This was a shock and difficult to communicate to my family who had been living from a suitcase for the previous month and a half. I asked Movers when we would know delivery date. Movers said again they have 30 days and will call two days before they move in. I pushed for more information trying to at least know a timeframe so that we could plan. Movers said they would talk to dispatch and get back to me.

Thus started a very poor experience with Movers: misinformation, lack of follow through, mixed messages and finally a call from me to Nationwide to get help.

Nationwide was helpful and apologetic and said they would contact Movers on my behalf and sort out the storage (30 days would result in another months payment) and get more information. Nationwide called me back one hour later confirming the above and that they would deliver within a week or I could negotiate to pickup my own goods (we are about 1.5hrs from depot). Nationwide said that Movers would call me within in the hour. Nationwide also said to keep them informed.

For more see - Read more at: mymovingreviews dot com

To say I’d give Nationwide Moving and Storage along with Shelby Brothers Moving and Storage a negative star if I could, would be putting things lightly. As soon as the contract was signed, there have been nothing but issues dealing with both of these companies with little to no response. From missed pick up deadlines, some of the rudest customer service reps and delivery people I’ve ever dealt with, disregard for any kind of call back or follow up, the difficulty of speaking to a manager that would take accountability for their shortcomings (both Nationwide and Shelby - neither happened), broken items, and smashed boxes. Madison, Alex, Matthew, and Ciera from Nationwide were anything less than helpful (especially Matthew and their manager, Ciera). Shelby Brothers Moving, Jasmine and her reps, had no resolutions to offer for all of the issues. Rustam with the delivery truck was a very unpleasant person and so rude (even the storage company employees commented on how rude he was). If you’re considering using either of these companies for a move, I advise you to reconsider.