Good service, got a booking quickly. Friendly staff and good quality repair

Good customer service. Friendly staff however, the replacement of my rear windscreen after it being vandalised was sub par. There is plenty of broken glass left in the boot under the cover panel. There is broken glass inside the boot door between the body and the internal panel which I will need to disassemble and clear out. Also, there are loose panels that sit beside the window which would've been removed when fitting the new window and the wiper has been positioned incorrectly- too low.

Have visited their Watford branch a couple of times now following chipped and cracked windscreens. Good friendly service.

Zero Stars, changed my windscreen and I they gave me the car with windscreen pillar full of grease and dirty from their hands they did not bother to change gloves, I told them and the guy was like I will give them a quick wipe, obviously they are fabric and wiping them just made it worse, and I said its not going this way he said thats what we always use! so they always mess up

The service was extremely disappointing. A small chip on my windscreen actually became larger and worse after their repair. When I asked for a resolution, they dismissed my concerns and claimed everything was covered under the terms and conditions I had signed after the service. I strongly recommend avoiding this costly repair service. You’re better off choosing a cheaper provider—or even replacing the windscreen altogether for a bit more—than dealing with this place.

Job done in good time, ask to wait 4 hours and done 1.30 hours.
Very Good
Arvind Patel

Nice welcome. Looked after my car. Did a professional job.

The technician that attended had a great energy and replaced the windscreen without any fuss.

The windscreen was good, but they didn’t screwup properly the wiper on passenger side and still not working

Great service, great communication, great job

Quality of the installation was fine. The issue was over-promising and under-delivering.
Appointment was booked a couple of weeks in advance. I arrived at the earliest time in the email (12noon) and was told it should take no more than 4 hours. When I returned at 3.30 the car hadn't been touched. I asked for an update and was told would be ready by 5pm. If there was a delay, I would have expected to be told. I waited in the uncomfortable waiting room until it was ready at 5.20. No communication, no apology. I was just told they'd booked too many people in.

Not satisfied with the service. The windshield they installed has scratches and doesn’t seem original. Expected better quality

Called last week to say that the chip had a split through it they said they would get someone to contact me and they haven’t. Guy that came was on his phone pretty much the whole time he was doing my car. The chip looks worse that before but doesn’t have the dip of the chip anymore. Left windows really messy with marks and prints and sriff on the dash

Parking spaces not available, told by technician easy done in 1 hour. Returned in hour and half and car not started.

Good timely service. Very friendly staff.

New windscreen and re-calibration of sensors fixed a problem that Hyundai, Endeavour North London claimed was OK and "in spec".

The autodip of main beam headlight hadn't worked for two years, despite two annual services and one warranty inspection never fixed; now OK.

Excellent communications and the work was completed as expected. Good advise post work so nothing negative here !!

All the service
From the appointment to the end

It was my first time visiting National Windscreens, I was very impressed how quickly and efficiently my windscreen was replaced. Their staff members were also friendly and professional. Thank you National Windscreens for such excellent customer service.