I cannot speak highly enough of the service I have received this afternoon at the Stafford branch. Mollie was very courteous and helpful and whilst voicing concerns that the chip in my windsc... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 1 Northampton Court, Beacon Business Park, Beacon Way, ST18 0DG Stafford, Staffordshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great service from start to finish. The technician arrived on time as agreed and called me 30 minutes beforehand to let me know he was on the way. He also kindly reminded me that I still needed to... Zobacz więcej
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Attended at appointed time and new screen was installed while I waited. In no time at all |I was on my way home. Staff were very polite and friendly. I recommend them to anyone that wants a speedy pro... Zobacz więcej
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Excellent service from start to finish. The windscreen replacement was completed quickly and to a very high standard. The staff were friendly, professional, and kept me informed throughout the process... Zobacz więcej
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Informacje dotyczące firmy
- Naprawa samochodu
- również w kategorii:
- Szyby samochodowe
- Warsztat samochodowy
O National Windscreens - Stafford
Napisane przez firmę
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Dane kontaktowe
Unit 1 Northampton Court, Beacon Business Park, Beacon Way, ST18 0DG, Stafford, Staffordshire, Zjednoczone Królestwo
- 01785-630-054
4,7
Doskonała
610 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service
Staff were very efficient and I had mentioned I wasn't local so they were as quick as they possibly could be. Which was very much appreciated.
30 października 2025
Odpowiedź od National Windscreens - Stafford
We appreciate you taking the time to leave us feedback. We're happy to hear that our staff were efficient and accommodating to your situation. Thank you again.
Friendly staff
Friendly staff. So very helpful. Would recommend to friends and colleagues
30 października 2025
Odpowiedź od National Windscreens - Stafford
We appreciate you taking the time to share your positive experience! We're so glad to hear that our staff was friendly and helpful to you.
Odpowiedź od National Windscreens - Stafford
We appreciate you sharing your feedback. We're happy to hear you received very efficient service and great customer service.
Welcoming service
Welcoming service and I was very lucky as it was done in 2 hours!
28 października 2025
Odpowiedź od National Windscreens - Stafford
We are happy to hear that you received a welcoming service and a fast turnaround. Thank you for your positive feedback; we appreciate it.
Great bunch of people very good at what…
Great bunch of people very good at what they do made my experience as easy as possible ..many thanks guys
24 października 2025
Odpowiedź od National Windscreens - Stafford
We're happy to hear that our team made your experience as easy as possible. It's great to know that you found our team helpful and effective. Many thanks for your positive feedback!
The service was prompt with the repair…
The service was prompt with the repair technician polite and friendly. The chip was appropriately 20mm which needed addressing to reduce the risk of further spread and possible damage. Following the repair the chip was filled however an area was left with a distortion of around 40mm similar to a fish eye lens. Not in the main driving view, but a significant distraction nonetheless. Due to this it will likely require a replacement of the screen.
17 października 2025
Odpowiedź od National Windscreens - Stafford
We appreciate your feedback and are glad the technician was prompt and polite. We're sorry the repair resulted in a distortion. We'll review this situation to see how we can improve our repair process. Thank you for bringing this to our attention.
Odpowiedź od National Windscreens - Stafford
We appreciate you sharing! We're so happy to hear that our service was brilliant, super fast, and that you received good regular updates.
Window replacement
We were very happy with how professional the team were and they had a very good friendly attitude
15 października 2025
Odpowiedź od National Windscreens - Stafford
We're happy to hear that you were pleased with our team's professionalism and friendly attitude. Thank you for sharing your positive experience with us!
Great service
Great service, took care with the replacement and cleaned and vacuumed well.
Waiting room could of been better if more comfortable, 2 hours a long time to wait on hard chairs
8 października 2025
Odpowiedź od National Windscreens - Stafford
We're happy to hear that you received great service and appreciate the care taken with the replacement and cleaning. We acknowledge your feedback regarding the waiting room's comfort, and we will consider improvements. Thank you for your review.
Odpowiedź od National Windscreens - Stafford
Thank you for your positive feedback!
Really good experience they picked up…
Really good experience they picked up my car and and returned it very swiftly with a very good job done in the mean time..
1 października 2025
Odpowiedź od National Windscreens - Stafford
We're happy to hear that you had such a positive experience! It's great to know that you were pleased with the swift pickup and return of your car and the quality of our work.
The staff at stafford are very friendly…
The staff at stafford are very friendly and polite,great service to
1 października 2025
Odpowiedź od National Windscreens - Stafford
We appreciate your feedback! We are so glad to hear that you found our staff friendly and polite and that you had a great service.
Professional communicators and…
Professional communicators and professional workmanship.
On time, kept informed, nice job, on top of their business.
I’d like to say, i will come back
But I hope not to have to replace my windscreen!
6 października 2025
Odpowiedź od National Windscreens - Stafford
We appreciate your positive feedback and are glad you were informed throughout the process. It's great to know you were pleased with our work. We hope you don't need us, but we're here if you do!
Odpowiedź od National Windscreens - Stafford
We appreciate you sharing! We are so glad to hear you received brilliant service from our staff, and that you couldn't fault them.
Odpowiedź od National Windscreens - Stafford
We're happy to hear that you found our service reliable and friendly, and that we explained everything clearly. Thank you!
every thing went smoothly
23 września 2025
Odpowiedź od National Windscreens - Stafford
We're glad you found everything went smoothly. Thank you for your positive feedback; we appreciate it greatly.
Very quick and easy process
Very quick and easy process, the staff looked after me and my car. Windscreen was fitted perfectly with no signs of bubbles or leaks.
19 września 2025
Odpowiedź od National Windscreens - Stafford
We appreciate your positive feedback! We're happy to hear that the process was quick and easy, the staff took great care of you and your car, and the windscreen was fitted perfectly.
Odpowiedź od National Windscreens - Stafford
We appreciate you sharing! We are so happy you were pleased with our good service, and that the job was completed quickly. Thank you.
Odpowiedź od National Windscreens - Stafford
We're happy to hear that booking was easy and efficient, and that our technician was friendly. Thank you for your positive feedback!
Ok in the end.
The new windscreen was fitted quickly and efficiently. However the sensor for my wipers was not working. It took two more visits for the problem to be rectified.
28 sierpnia 2025
Odpowiedź od National Windscreens - Stafford
We appreciate your feedback and are glad the windscreen was fitted quickly. We regret that the sensor issue required additional visits to resolve. We'll review this to improve our service.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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