All the staff were great, excellent installation, one minor criticism you need a better customer waiting area, as if you don't live locally you have no choice but to wait... One good thing about not... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 7, Ashley Estate, DN15 8NJ Scunthorpe, Lincolnshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My experience with National i have to say was great, I made the arrangement online hassle free, and dropped my car off. I received a call telling me that the screen was fitted & when I picked up my ca... Zobacz więcej
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good coms,[ rearanged schedule] car ready at time promised. Easy and friendly staff made process very comfortable.
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The best windscreen replacement I’ve ever had, ultra professional, explained everything and explained how to re set up the Heads Up Display in the car and done very quickly on quite a rare car. Dave... Zobacz więcej
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Informacje dotyczące firmy
- Naprawa samochodu
- również w kategorii:
- Szyby samochodowe
- Warsztat samochodowy
O National Windscreens - Scunthorpe
Napisane przez firmę
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Dane kontaktowe
Unit 7, Ashley Estate, DN15 8NJ, Scunthorpe, Lincolnshire, Zjednoczone Królestwo
- 01724-440-016
4,6
Doskonała
388 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great company.
A first class service, I would definitely use National windscreens again.
25 listopada 2024
Odpowiedź od National Windscreens - Scunthorpe
We appreciate you taking the time to share your positive experience. We're glad you felt informed throughout the process.
They were on time and helped me out of…
They were on time and helped me out of a sticky situation
15 listopada 2024
Odpowiedź od National Windscreens - Scunthorpe
We are so happy to hear that you had a positive experience. We appreciate your kind words and are glad we could help.
Fixed my car turned up on time both…
Fixed my car turned up on time both times can't fault them from start to finish
12 listopada 2024
Odpowiedź od National Windscreens - Scunthorpe
We're so glad to hear that you had a positive experience with our service. We appreciate your kind words and are committed to providing excellent service to all our customers.
Replacement of my windscreen at…
Replacement of my windscreen at Scunthorpe depot extremely efficient.
9 listopada 2024
Odpowiedź od National Windscreens - Scunthorpe
We're thrilled to hear about your positive experience at the Scunthorpe depot. We appreciate your feedback and are glad you found the windscreen replacement efficient.
Odpowiedź od National Windscreens - Scunthorpe
Thank you for taking the time to share your positive feedback. We appreciate you recognizing the quality of our service and the helpfulness of our staff.
Great service on the phone from the…
Great service on the phone from the depot and they did the job very quickly and efficiently.
26 października 2024
Odpowiedź od National Windscreens - Scunthorpe
Thank you for taking the time to share your positive experience. We're glad to hear that you found our service helpful and efficient.
Helpful staff and a job well done
Easy to arrange replacement of door glass with local office. Good communication on the day of replacement and the 2 window techs/fitters were great - good job delivered with a smile
23 października 2024
Odpowiedź od National Windscreens - Scunthorpe
We're so glad to hear that you had a positive experience with our service. We appreciate your feedback and are happy to know that our team was able to provide you with a smooth and pleasant experience.
Odpowiedź od National Windscreens - Scunthorpe
Thank you for taking the time to share your positive experience. We're glad to hear you found our staff nice and efficient.
Quick service and friendly
Quick service and friendly. Phone call when it was ready
12 października 2024
Odpowiedź od National Windscreens - Scunthorpe
Thank you for taking the time to share your positive feedback. We're glad to hear you had a positive experience with our service.
Odpowiedź od National Windscreens - Scunthorpe
Thank you for taking the time to share your positive experience. We appreciate your kind words and are glad to hear you were happy with the service.
Helpful staff
26 września 2024
Odpowiedź od National Windscreens - Scunthorpe
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Good service but small issues
Good service, however booked for home visit and had to come in to get it done and my rear wiper is now wonky but otherwise all good
30 września 2024
Odpowiedź od National Windscreens - Scunthorpe
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Odpowiedź od National Windscreens - Scunthorpe
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Fast Friendly service
Fast Friendly service. Arrived at the agreed time and carried out the replacement to the highest of standards.
9 września 2024
Odpowiedź od National Windscreens - Scunthorpe
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Depot convenient to home
Depot convenient to home. Prompt service, work carried out quickly.
6 września 2024
Odpowiedź od National Windscreens - Scunthorpe
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Easy booking system
Easy booking system. Pleasant and professional communication regarding the time of my appointment and ordering of my replacement screen.
Efficient delivery of service and friendly customer service.
12 września 2024
Odpowiedź od National Windscreens - Scunthorpe
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Odpowiedź od National Windscreens - Scunthorpe
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Excellent Prompt Attention
Arrived to carry out initial repair exactly on time and day agreed. Had an issue with initial repair (resin not bonding) however attended to rectify this within 2 hours of making a call to report failure.
7 września 2024
Odpowiedź od National Windscreens - Scunthorpe
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
The booking was quick and the service…
The booking was quick and the service from the guys very good, however the sticking tape used to hold the screen in place as left marks on my paint work, struggling to remove.
6 września 2024
Odpowiedź od National Windscreens - Scunthorpe
Hi,
Thank you for taking the time to review your recent experience. We’re sorry to hear you’re unhappy and that our service did not meet
your expectations.
If you would like us to look into this, please contact us with your details, at: CustomerRelations@NationalWindscreens.co.uk
Kind regards, National Windscreens
Not as Good As it Should have been…
My original date for having the windscreen was changed on the day about 30 mins before I left the house.I then had to wait for a new date and time. My wife then had to take the car and I was told around an hour to do the job, after waiting 3 hrs I rang only to be told they'd had a delay and it would be up to an hour more before the car was ready.
30 sierpnia 2024
Odpowiedź od National Windscreens - Scunthorpe
Hi,
Thank you for taking the time to review your recent experience. We value all customer feedback and are always working to offer the best
service.
Kind regards, National Windscreens
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.