National Windscreens were excellent when my windscreen got badly cracked while travelling to Cornwall on holiday . I went through my insurance but they got me booked in to Redruth for a replacement be... Zobacz więcej
Reakcja na opinię
Unit A1, Stanley Way, Cardrew Industrial Estate, TR15 1SQ Redruth, Cornwall, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
National Windscreens were excellent when my windscreen got badly cracked while travelling to Cornwall on holiday . I went through my insurance but they got me booked in to Redruth for a replacement be... Zobacz więcej
Reakcja na opinię
Initially the screen chip was for repair. However, this could t be carried out due to the size. The photos I provided weren’t shown to the repairer. A new screen was ordered & fitted at the unit d... Zobacz więcej
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Honestly a great experience, service was quick from booking to fitting. The two guys who came out were efficient and hilarious and made me feel at such ease about the whole service. Would highly recom... Zobacz więcej
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Despite thinking the car would have to go into the National Windscreens depot and booking accordingly, NW called us and said there was no problem coming to us, which they did at an earlier and conveni... Zobacz więcej
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Napisane przez firmę
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Unit A1, Stanley Way, Cardrew Industrial Estate, TR15 1SQ, Redruth, Cornwall, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Wonderful service from booking the appointment to completion of the job, staff helpful throughout

Odpowiedź od National Windscreens - Redruth
Brilliant team work made my life easy. Professional, pleasant and very good at there job

Odpowiedź od National Windscreens - Redruth
A staff member came to greet me, took the car to fix it and told me how long it would be.
Job was fast and tidy. I was shocked how there was no glass left behind after the replacement.

Odpowiedź od National Windscreens - Redruth
Very professional despite intervention of rain having to move from driveway repair to local depot.

Odpowiedź od National Windscreens - Redruth

Odpowiedź od National Windscreens - Redruth
Did in under the time I was told good job done .

Odpowiedź od National Windscreens - Redruth
Good communication,smooth ,carefull windscreen renewall at my home address as arranged.

Odpowiedź od National Windscreens - Redruth
It was so easy, from initial contact, to the completion of fitting. All staff i had contact with were extremely pleasant and helpful. The fitter has do e a superb job. I could not be happier with the entire service.

Odpowiedź od National Windscreens - Redruth
Jamie the fitter was amazing, he was very professional and quick fitting my windscreen. I would highly recommend national windscreens again in the future

Odpowiedź od National Windscreens - Redruth
Dave at National Windscreens Redruth sorted my windscreen in no time at all and I was back on the road. Top bloke and service

Odpowiedź od National Windscreens - Redruth
I needed the rear window replacing on my t6 camper van after determining the manufacturer a replacement glass was ordered and fitted swiftly, very happy.

Odpowiedź od National Windscreens - Redruth
Arrived at the stated time, window screen fitter was efficient and left everything clean and tidy. Top class job.

Odpowiedź od National Windscreens - Redruth
Friendly staff and car was ready when they said it would be

Odpowiedź od National Windscreens - Redruth

Odpowiedź od National Windscreens - Redruth
The window fitter who came out to me,was very professional,courteous,well mannered and very good at his job,Can't remember his name,but he was out of Redruth depot

Odpowiedź od National Windscreens - Redruth
Dave went above and beyond to ensure our window got fitted before we were away for the weekend. Thank you for the excellent customer service, which is hard to come by these days.

Odpowiedź od National Windscreens - Redruth
I had a deadline to get my windscreen fix and the call centre date was outside of that. So I called the Redruth branch and the staff were really helpful and managed to fit me in. I had to take my car to the unit as it was raining and they kept me informed of what was going on until the job was completed.

Odpowiedź od National Windscreens - Redruth
Fantastic communication, professional and friendly staff. Windscreen fixed promptly.
Thankyou

Odpowiedź od National Windscreens - Redruth
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