Great service. Originally said my windscreen replacement would take up to 4 hours - it actually took less than 2! As the premises are on an industrial estate there’s nothing much to do except wait in... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The booking (18Aug) of replacement was fast with friendly reception. It was booked on 21 Aug and the technician, Matt, arrived at 850am on 21 Aug....cannot be more puncture than this case. Matt is a... Zobacz więcej
Reakcja na opinię
Fantastic service, turned up on time did a great job. Not only sorted out the new chip but made the previous repair by Auto Windscreen disappear. Such a contrast with Auto Windscreens who took 3 weeks... Zobacz więcej
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Not there to see job done Ben arrived as telephoned scheduled - tracking app is helpful. Daughter said the wiper drive spindle broke (rusted) on dismantling (needs replacement motor assembly). He h... Zobacz więcej
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Informacje dotyczące firmy
- Naprawa samochodu
- również w kategorii:
- Szyby samochodowe
- Warsztat samochodowy
O National Windscreens - Oxford
Napisane przez firmę
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Dane kontaktowe
Unit 4, Fenchurch Court, OX4 6ZN, Oxford, Oxfordshire, Zjednoczone Królestwo
- 01865-575-124
4,7
Doskonała
331 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great speedy service
14 października 2026
Odpowiedź od National Windscreens - Oxford
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Great service
Great service. Originally said my windscreen replacement would take up to 4 hours - it actually took less than 2! As the premises are on an industrial estate there’s nothing much to do except wait in the company’s waiting room which was fairly basic. Can I suggest a coffee or vending machine, a few magazines perhaps? Otherwise all good. Staff were friendly and helpful. All round I have no complaints!
25 września 2026
Odpowiedź od National Windscreens - Oxford
We're delighted to hear you received great service and that your windscreen replacement was completed so quickly! We appreciate your suggestions regarding our waiting room facilities and will certainly take them into consideration. It's wonderful to know our staff were friendly and helpful.
It was quick and the windshield was well fitted.
The booking process was easy, it was quick and well job done.
18 września 2026
Odpowiedź od National Windscreens - Oxford
We're so pleased you found the booking process easy and quick, and that everything was well done. Thank you for your wonderful feedback!
Stone Chip in windscreen
A stone hit my windscreen from another car. A chip like a snow flake right in the passengers eye line. Chap came said it wasn’t big enough for total windscreen, sealed it or whatever they do.
Problem is I can see it and keep thinking what if it spreads. It’s visible from the outside and inside.
I did listen to the chap who was pleasant. I know no different. The car is a VW Tiguan. Worried driver.
3 czerwca 2026
Odpowiedź od National Windscreens - Oxford
We appreciate you sharing your concerns about the chip in your windscreen. We understand it's unsettling to still see the repair and worry about it spreading, especially as it's in your line of sight.
Quick easy to arrange fitting and…
Quick easy to arrange fitting and efficient service.
12 września 2026
Odpowiedź od National Windscreens - Oxford
We're delighted to hear that arranging your fitting was quick and easy, and that you received efficient service. Thank you for your positive feedback!
Service was great
Service was great. Delivered the car and they completed the work much sooner than expected.
5 września 2026
Odpowiedź od National Windscreens - Oxford
We're so pleased to hear that our service was great and that the work on your car was completed much sooner than you expected. Thank you for your wonderful feedback!
Great service throughout
Great service from booking, tracking the progress and installation. Really friendly technician and yet thoroughly professional. Absolutely faultless.
8 września 2026
Odpowiedź od National Windscreens - Oxford
We're so pleased to hear that you experienced great service from booking to installation! It's wonderful to know our technician was friendly and thoroughly professional, providing a faultless experience.
Fantastic service
Fantastic service, turned up on time did a great job. Not only sorted out the new chip but made the previous repair by Auto Windscreen disappear. Such a contrast with Auto Windscreens who took 3 weeks to contact me to tell me that they had no mobile units available indefinitely and I would have to make a 35 mile round trip to repair a chip.
28 sierpnia 2026
Odpowiedź od National Windscreens - Oxford
We are delighted to hear about your positive experience with our service and that we could effectively address both the new chip and the previous repair. We understand your frustration with the other company's service.
Quick!
I thought it would take more than 4 hours for my windscreen to be finished but it was done less than an hour! The service was quick and efficient! Easy booking process, friendly staff and service is great!
28 sierpnia 2026
Odpowiedź od National Windscreens - Oxford
We're delighted to hear that your windscreen replacement was completed so quickly and efficiently! It's wonderful to know you found the booking process easy and our staff friendly. Thank you for your fantastic feedback!
Odpowiedź od National Windscreens - Oxford
We are so glad to hear you are very satisfied. Thank you for your kind words!
Odpowiedź od National Windscreens - Oxford
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Job was done quickly and good quality
Job was done quickly and good quality. Staff was friendly and polite. Refreshments provided
18 sierpnia 2026
Odpowiedź od National Windscreens - Oxford
We're so pleased to hear that the job was completed quickly and to a good quality. It's wonderful to know our staff was friendly and polite, and that you appreciated the refreshments! Thank you for your positive feedback.
Excellent services and experiences with National Windscreen
The booking (18Aug) of replacement was fast with friendly reception. It was booked on 21 Aug and the technician, Matt, arrived at 850am on 21 Aug....cannot be more puncture than this case.
Matt is an experienced workman on the job, with a delicate mindset to take care broken glasses inside the boot, to clean the new windscreen thoroughly. He is efficient to complete installation of rear windscreen within 2 hours, amazing with the amount of detailed works he did.
21 sierpnia 2026
Odpowiedź od National Windscreens - Oxford
We're delighted to hear about your positive experience with the booking process and the prompt arrival of our technician. It's wonderful to know that the work was completed efficiently and with such attention to detail. Thank you for sharing your amazing feedback!
Odpowiedź od National Windscreens - Oxford
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Odpowiedź od National Windscreens - Oxford
We're so pleased to hear that our professional fitter did a perfect job for you. Thank you for your wonderful feedback!
Odpowiedź od National Windscreens - Oxford
We're so pleased to hear that you experienced excellent service and found our staff polite and helpful, and that a good job was done. Thank you for your wonderful feedback!
Good efficient service.
19 sierpnia 2026
Odpowiedź od National Windscreens - Oxford
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Very friendly and efficent
18 sierpnia 2026
Odpowiedź od National Windscreens - Oxford
We're so pleased to hear that you found our team to be very friendly and efficient. We truly appreciate your kind words and positive feedback.
Odpowiedź od National Windscreens - Oxford
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
I had a great experience with this…
I had a great experience with this company.
The guys have been so helpful and accommodating, with excellent work in super quick time.
21 lipca 2026
Odpowiedź od National Windscreens - Oxford
We're so pleased to hear you had a great experience with us. It's wonderful to know our team was helpful and accommodating, providing excellent work in super quick time!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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