Guy was in rush to close the garage and did not finish my job properly
I came all the way to fix it
Bad customer service

Good, fast, efficient service

A quick efficient service.

⭐⭐⭐⭐⭐ Excellent service! They kept my car a little longer than expected, but they kept me updated every step of the way, so I always knew what was going on. My MOT was due, and they made sure everything was sorted and the car was ready in time. Friendly, professional service throughout. I wouldn't hesitate to recommend them and will definitely use them again.

Great service great job, left my car with them as I didn’t have time that day to collect and picked up next day, perfect,

VERY HAPPY WITH THE SERVICE

Took until very late the day before the windscreen was due to be fitted for them to message (not even call) me to say the windscreen had arrived damaged even though i had booked over a month before the screen was left until the day before so had to reschedule for a different day they turned up and did a very quick job but the windscreen was dirty on the inside where they had wiped it with what must have been dirty towel roll

Claimed through Aviva my insurers. Takes you to a link to book in at the centre. But the calendar shows fully booked for 2 weeks. Surely this isn't right. Anyone else had same problem? Also looks like if your screen crack is larger than 4cm it needs replacing, and most cars now seem to have to go into the centre, and not able to be done mobile.

Communication was great, the guy who dealt with me was very helpful and polite. The job was completed on time

really good customer service, no faffing around and communication was pretty decent too for when car was going to be ready and when it was actually ready.

Telephone booking easy.
On date of appointment, tracking easy.
Guys very helpful and polite.
Worked clean.
Great result.
Very pleased.

I arrived a little early in the hope that you might deal with mine while I waited, and you gladly obliged. I was there not much more than one hour, and I am very grateful.

Easy booking system, having read previous reviews was a bit concerned to how well a job would be done.
But everything was good .no issues with the adas system
No leaks .
Quick turn around
Easy parking option to wait if wanted.
Staff seems friendly and helpful!

Quick, stress free, friendly staff

Nice friendly chap with a ginger beard came out to greet me and took my car into the workshop and repaired my windscreen stone chip while I waited. Done in under half an hour. Would recommend to anyone.

Windshield finished nicely and was done correctly.
But lack of care for vehicle as I cleaned my car the night before, and after getting home with the new windscreen, i noticed my side beams for my windscreen was covered in dirt, my roof has suction circles, black sealant silicone smeared on my right fender which I cant take off, and many mini cracks on my bonnet, where they have lent over my car.

So please buy and use clean large cloths to place on the vehicle to prevent this from happening to other vehicles.

Work quality 8/10
Care 2/10

The service was good but incomplete job.
some scratches remain after the windscreen repair.

When I went to pick my car I was kept waiting for 30 mins along with five other customers only to be told by a member of staff ‘we’re having a staff meeting’. Then no one could find my keys or another customers keys, surely these should be kept in a secure place? Then a week after the appointment I got a refund of £39.50 but with no explanation, when I called I was told this ‘may’ be because they didn’t fit the new windscreen wipers I’d been recommended to have but no one could give me answer???
I felt like a trapped customer, I had to use this firm through my insurance company and therefore they don’t appear to care if you’ve had a satisfactory experience as they’ve got your business anyway!

Fast and prompt service. Appointment was easy to make too. Great service and great communication.

Things went quickly wrong on the day the work was carried out. I was told on arrival that the ADAS calibration system that was required for my vehicle was not working and for this I would need to bring my car back on another day. The guy telling me this didn’t even come away from his desk to greet me. I was then told it didn’t matter as this was a gimmick anyway. I was informed circa 2 hours later the vehicle was ready for collection. On arrival I was now told everything was complete?? On inspection of the car I found it hadn’t been carried out correctly and a rubber seal was tucked under a plastic fascia. After being told to my astonishment this was part of the process I had to ask for tools to rectify this myself. This was all on a £30k vehicle. I had to go to National Windscreens as it was through my insurance but would protest this If I had to do it again. Very poor