Excellent job ! Really helpful with booking in and getting the work done , wouldn’t hesitate in recommending them Thanks
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Lokalizacja
Zmień lokalizacjęUnit 2 Tristram Centre, Brown Lane West, LS12 6BF Leeds, West Yorkshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The actual experience was generally good I live in Shipley and the nearest branch was in South Leeds. I was told it might take up to 4 hours and actually took 1 and a half hours. The geography and var... Zobacz więcej
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The efficiency and communications of arranging the repair, first class. The repair itself was carried out at, and in the time stated. Very clean and tidy repair. Technician even removed and replac... Zobacz więcej
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Windscreen been done about a week now so far so good Friendly staff great service very professional service. Only slight negative was email asking to pay my insurance excess before job was done.... Zobacz więcej
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Informacje dotyczące firmy
- Naprawa samochodu
- również w kategorii:
- Szyby samochodowe
- Warsztat samochodowy
O National Windscreens - Leeds
Napisane przez firmę
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Dane kontaktowe
Unit 2 Tristram Centre, Brown Lane West, LS12 6BF, Leeds, West Yorkshire, Zjednoczone Królestwo
- 0113-347-0135
4,8
Doskonała
668 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od National Windscreens - Leeds
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Odpowiedź od National Windscreens - Leeds
We appreciate you letting us know that the booking process was easy and that you found our communication, service, and staff to be great!
Misunderstanding with booking but the…
Misunderstanding with booking but the guys at Leeds were great, the car was booked in that day and every effort was made to ensure the work was completed as quickly as possible. Thankyou
29 kwietnia 2026
Odpowiedź od National Windscreens - Leeds
We appreciate your positive feedback. We're happy to hear that the team at Leeds were great and made every effort to complete the work on your car quickly, despite the booking misunderstanding.
Odpowiedź od National Windscreens - Leeds
We appreciate you taking the time to share your positive experience. We are happy to hear that our service was helpful to you.
Odpowiedź od National Windscreens - Leeds
We're happy to hear that everything was good! Thank you for your positive feedback; we appreciate it.
Really simple and fuss free process
Really simple and fuss free process, from booking to completion. My car was very clean inside with no stray particles of remaining glass. 10/10 👍
29 kwietnia 2026
Odpowiedź od National Windscreens - Leeds
We appreciate your positive feedback. We're happy to learn that you found the process simple and fuss-free, and that your car was very clean upon completion.
Odpowiedź od National Windscreens - Leeds
We appreciate you sharing that our staff was friendly and helpful! We are so happy you were pleased with our service.
Efficient service from booking…
Efficient service from booking appointment to having windscreen
21 kwietnia 2026
Odpowiedź od National Windscreens - Leeds
We appreciate your positive feedback! We're so glad to hear that you were happy with the efficient service from booking to windscreen replacement.
Booking the appointment was very easy…
Booking the appointment was very easy and confirmation was sent. The windscreen replacement was satisfactory however since it was done my screen washer no longer works. They have either trapped or disconnected the washer pipe. I’ll be taking this up with their manager.
22 kwietnia 2026
Odpowiedź od National Windscreens - Leeds
We appreciate your feedback and are glad the booking process was easy. We're sorry to hear about the screen washer issue after the replacement. We will look into this with our team.
Odpowiedź od National Windscreens - Leeds
We appreciate you letting us know that customer satisfaction is top notch! We are so happy you were pleased with us.
Odpowiedź od National Windscreens - Leeds
We appreciate you sharing that our staff was knowledgeable, and the refit went great! We are so happy you were pleased with our service.
Excellent service
17 kwietnia 2026
Odpowiedź od National Windscreens - Leeds
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Awesome service
Awesome service. Came, delivered and then left. Lovely guy too. Super service
26 lutego 2026
Odpowiedź od National Windscreens - Leeds
We appreciate you sharing your feedback! We are so glad you received awesome and super service from our team. Thank you for your review.
Fantastic
Attended to me in time. Regular updates. Opportunity to wait while me car window replacement went on. Thank you for that coffee.
10 kwietnia 2026
Odpowiedź od National Windscreens - Leeds
We're happy to hear that you were attended to promptly and received regular updates. We're also glad you appreciated the opportunity to wait and enjoy a coffee while your car window was replaced.
Windscreen been done about a week now…
Windscreen been done about a week now so far so good
Friendly staff great service very professional service.
Only slight negative was email asking to pay my insurance excess before job was done. Which may be common practice but think it would have been better to do the job first.
6 kwietnia 2026
Odpowiedź od National Windscreens - Leeds
We're glad you're happy with the windscreen replacement and our team's professionalism. We appreciate your feedback regarding the payment request timing and will consider your comments as we review our processes. Thank you.
Odpowiedź od National Windscreens - Leeds
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Odpowiedź od National Windscreens - Leeds
We appreciate you sharing that our service was helpful and professional! We are so happy you were pleased.
Professionals
I had my windscreen replaced at national Windscreens and I haven’t had any issues with it. The old windscreen had a chip which affected the calibration and wipers operation in automatic. That has then worked well since replacing the windscreen.
29 marca 2026
Odpowiedź od National Windscreens - Leeds
We appreciate you sharing your experience. We're happy to hear that you haven’t had any issues since replacing the windscreen and that the calibration and wipers operation in automatic are working well.
A first class professional
A first class, efficient service carried out by a caring professional.
27 marca 2026
Odpowiedź od National Windscreens - Leeds
We appreciate your positive feedback! We are so happy to learn that you received a first class and efficient service from a caring professional.
It was a very easy experience
It was a very easy experience. Dropped the car off and picked it up earlier than expected. No complaints at all.
26 marca 2026
Odpowiedź od National Windscreens - Leeds
We're happy the experience was easy for you, and that the car was ready sooner than expected. We appreciate your feedback and are glad you were satisfied.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.