Prompt inspection arranged at agreed venue (we are in a very rural location). New screen required and, although slight delay in ordering I was offered a range of fitting dates to suit. Good clean inst... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęNumber 18, Unit 3 & 4, IV3 8DU Inverness, the Scottish Highlands, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Call centre was misleading in advising mobile service was available for our area, when, in fact is was not. However, Kenny Baldock at Inverness was super and couldn’t have been more helpful, thank you... Zobacz więcej
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Excellent job in saving my original trim from my SAAB Viggen and putting in new windscreen, passed its MOT! Hope they don’t have to replace another anytime soon! Would highly recommend and will use a... Zobacz więcej
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Once the rear window had been delivered, which took some time - a week in fact - the actual replacement was expertly and swiftly done. The young mechanic was working in questionable conditions, at tim... Zobacz więcej
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Informacje dotyczące firmy
- Naprawa samochodu
- również w kategorii:
- Szyby samochodowe
- Warsztat samochodowy
O National Windscreens - Inverness
Napisane przez firmę
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Dane kontaktowe
Number 18, Unit 3 & 4, IV3 8DU, Inverness, the Scottish Highlands, Zjednoczone Królestwo
- 01463-800-124
4,7
Doskonała
388 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od National Windscreens - Inverness
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Odpowiedź od National Windscreens - Inverness
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Easy to book
Easy to book, via my car insurance.
Once booked, excellent communication around appointment arrangements.
Appointment was kept in good time, despite distance travelled.
Work undertaken professionally by friendly and helpful technician.
23 sierpnia 2024
Odpowiedź od National Windscreens - Inverness
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Odpowiedź od National Windscreens - Inverness
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Excellent and quick sercive
14 sierpnia 2024
Odpowiedź od National Windscreens - Inverness
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Great service
Great service, sorted the air bubbles in the sensor for automatic wipers however adaptive cruise control sensor still damaged from initial windscreen replacement a week prior.
23 lipca 2024
Odpowiedź od National Windscreens - Inverness
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Good ssrvice
13 lipca 2024
Odpowiedź od National Windscreens - Inverness
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
The Inverness branch were great
The Inverness branch were great, no mess, no sign of them working on the car except for a perfect new windscreen.
7 sierpnia 2024
Odpowiedź od National Windscreens - Inverness
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Absolutely first class regarding…
Absolutely first class regarding keeping updated and informed...
18 lipca 2024
Odpowiedź od National Windscreens - Inverness
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Great service professional installation…
Great service professional installation only down side was no waiting room and the garage was a long way from the town centre
13 lipca 2024
Odpowiedź od National Windscreens - Inverness
Hi,
Thank you for taking the time to review your recent experience. We value all customer feedback and are always working to offer the best
service.
Kind regards, National Windscreens
Polite and attentive staff work done…
Polite and attentive staff work done with great care and professionalism
6 lipca 2024
Odpowiedź od National Windscreens - Inverness
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
It all went as I would have hoped
It all went as I would have hoped. Courteous and helpful staff.
2 lipca 2024
Odpowiedź od National Windscreens - Inverness
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Booked car into inverness as being a…
Booked car into inverness as being a modern car had connections that could only be done in workshop. Wasnt a problem and they made the repair in a few hours. They were courtious and helpful, would recommend.
28 czerwca 2024
Odpowiedź od National Windscreens - Inverness
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Quick service,the guy that arrived was…
Quick service,the guy that arrived was polite and friendly,and very efficient
27 czerwca 2024
Odpowiedź od National Windscreens - Inverness
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Easy and quick!
Easy and quick!
Friendly and professional staff
Good communication about status and finish time
22 czerwca 2024
Odpowiedź od National Windscreens - Inverness
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great Service
The speed at which the repair was booked and carried out was outstanding.
The Technician was highly skilled and professional.
13 czerwca 2024
Odpowiedź od National Windscreens - Inverness
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Your representative came on time
Your representative came on time, did a brilliant repair and was courteous and helpful. 5 stars!
13 czerwca 2024
Odpowiedź od National Windscreens - Inverness
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Efficient service
Company confirmed details and arrived on time. Windscreen was replaced very efficiently. I was most impressed with the whole service.
5 czerwca 2024
Odpowiedź od National Windscreens - Inverness
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Repaired quickly and efficiently
Initial appointment was cancelled and rescheduled to the following day, which thankfully didn’t impact on my plans. A lovely young man arrived on the rescheduled day and very quickly repaired my windscreen. He did a great job and I’m very pleased with his work. He provided great customer service and is a credit to National Windscreens.
14 czerwca 2024
Odpowiedź od National Windscreens - Inverness
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Easy and stress free friendly staff at…
Easy and stress free friendly staff at booking in and checking out
8 czerwca 2024
Odpowiedź od National Windscreens - Inverness
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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