Had to make 2 visits in order to get my windscreen fixed. This was because having travelled for 45 minutes, been booked in, walked in the rain 20 minutes into town for a coffee and whilst drinking it... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 30 Impresa Park, Pindar Road, EN11 0DL Hoddesdon, Hertfordshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Booking was easy snd subsequent communication was helpful. The service at Hoddesdon when I arrived was excellent, the team were prepared and the work completed quickly and to an excellent standard. Th... Zobacz więcej
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Booking process is easy , had to change my appointment from original date and that was also easy. Staff were very helpful and advised what time the car would be ready so did not have to hand around to... Zobacz więcej
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Tracker was useful for expectations. Fantastic service provided by Jay. Calling to let me know when he'd be there and again when he'd arrived at my workplace and parked by my vehicle. Vacuumed fro... Zobacz więcej
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Informacje dotyczące firmy
- Naprawa samochodu
- również w kategorii:
- Szyby samochodowe
- Warsztat samochodowy
O National Windscreens - Hoddesdon
Napisane przez firmę
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Dane kontaktowe
Unit 30 Impresa Park, Pindar Road, EN11 0DL, Hoddesdon, Hertfordshire, Zjednoczone Królestwo
- 01992-830-081
4,6
Doskonała
831 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service
They went out of their way to get the only available windscreen in the UK sent to the branch from Scotland fast as needed new windscreen urgently
30 lipca 2026
Odpowiedź od National Windscreens - Hoddesdon
We're so glad we could quickly source the windscreen you needed. Your satisfaction is very important to us, and we appreciate your kind words.
Odpowiedź od National Windscreens - Hoddesdon
We are so happy to hear that our service was great, easy, and fast for you. Thank you for your wonderful feedback!
The technician was excellent and…
The technician was excellent and repaired my window quickly and efficiently.
27 lipca 2026
Odpowiedź od National Windscreens - Hoddesdon
We're so pleased to hear that our technician was excellent and repaired your window quickly and efficiently. Thank you for your wonderful feedback!
Windscreen Install.
They were very professional and helpful. Had a small issue after fitting which was rectified within minutes. The issue was an age related fault to do with car which i totally understood. Windscreen is perfect.
24 lipca 2026
Odpowiedź od National Windscreens - Hoddesdon
We're so pleased to hear that our team was professional and helpful. We're glad the small issue was quickly rectified and that you're happy with your perfect windscreen!
Nice friendly efficient staff
22 lipca 2026
Odpowiedź od National Windscreens - Hoddesdon
We're so pleased to hear that you found our team to be friendly and efficient. We truly appreciate your kind words and positive feedback.
Odpowiedź od National Windscreens - Hoddesdon
We're so pleased you experienced great customer care and found our service friendly and quickly done. Thank you for your wonderful feedback!
Prompt service and time
16 lipca 2026
Odpowiedź od National Windscreens - Hoddesdon
Thank you for taking the time to share your positive feedback! We are so pleased to hear that you experienced such prompt service from us. We truly appreciate your kind words.
Not fitted properly and they said…
Not fitted properly and they said that’s all we can do 😡
7 lipca 2026
Odpowiedź od National Windscreens - Hoddesdon
We are truly sorry to hear the fitting was not satisfactory and that we could not resolve it for you. We are always working to improve our service.
Nice people to do business with
10 lipca 2026
Odpowiedź od National Windscreens - Hoddesdon
We're so pleased to hear that you had a positive experience with us. We truly appreciate your kind words and your business.
Prompt and Friendly service.
1 lipca 2026
Odpowiedź od National Windscreens - Hoddesdon
We're so pleased to hear that you experienced prompt and friendly service. We truly appreciate your kind words and positive feedback.
Was kept informed all throughout the…
Was kept informed all throughout the process, unfortunately have to revisit as the new windscreen was faulty.
2 lipca 2026
Odpowiedź od National Windscreens - Hoddesdon
We appreciate your feedback. We're truly sorry the new windscreen was faulty and understand your frustration. We are committed to resolving this for you.
Awesome service, thank you
David and the team were absolutely brilliant. They were friendly, very helpful and helped us fix our issue straight away. We are so happy with the service and are grateful for them all. We will definitely recommend them and will be coming back when we need to. Thank you so much, we appreciate your great service and help
6 lipca 2026
Opinia niezależna
Odpowiedź od National Windscreens - Hoddesdon
We're happy to hear about your positive experience! It's wonderful to know that our team was friendly and helpful, and that we were able to fix your issue straight away. We appreciate your kind words and look forward to assisting you again if needed.
Odpowiedź od National Windscreens - Hoddesdon
We're so pleased to hear that you found our staff to be polite, friendly, and professional. Thank you for sharing your positive experience with us!
Arranged date then day before said they…
Arranged date then day before said they didn't have the window in stock. Long time line to get it fitted and unable to contact customer service.
30 czerwca 2026
Odpowiedź od National Windscreens - Hoddesdon
We sincerely apologize for the inconvenience caused by the window being out of stock and the difficulty you experienced reaching our customer service. We understand your frustration with the long timeline for fitting.
Odpowiedź od National Windscreens - Hoddesdon
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Odpowiedź od National Windscreens - Hoddesdon
We are so pleased you experienced a great and fast, clean job. Thank you for your kind words!
Odpowiedź od National Windscreens - Hoddesdon
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Had need of a chip repair
Had need of a chip repair. From booking to repair fast efficient and helpful
20 czerwca 2026
Odpowiedź od National Windscreens - Hoddesdon
We're happy to hear that your chip repair was fast, efficient, and that you found our service helpful. Thank you for your positive feedback.
Odpowiedź od National Windscreens - Hoddesdon
We appreciate your positive feedback!
Good speedy service.
3 czerwca 2026
Odpowiedź od National Windscreens - Hoddesdon
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.