Good service from Bury branch. My only issue is the man who tried to fix the crack at my home ended up sending me to Bury for a full replacement windscreen. There a branch on Derby Road Bolton, which... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 1 Bridge Trading Estate, Bury, BL8 2AQ Bury, Lancashire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had numerous issues last time when we had a windscreen fitted with the Preston Branch. When our windscreen was damaged by a large stone this time, we discussed with the support team and they book... Zobacz więcej
Reakcja na opinię
Very efficient and professional from start to finish.. everyone I came in to contact with was professional and courteous from placing the first call to last adjustment. Job itself was very quickly and... Zobacz więcej
Reakcja na opinię
Never had to have a replacement before and it’s still in place so presume it’s been done well, chap was friendly and got the job done in a timely manner, not the 4 stated in emails/text message. My... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Naprawa samochodu
- również w kategorii:
- Szyby samochodowe
- Warsztat samochodowy
O National Windscreens - Bury
Napisane przez firmę
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Dane kontaktowe
Unit 1 Bridge Trading Estate, Bury, BL8 2AQ, Bury, Lancashire, Zjednoczone Królestwo
- 0161-401-0732
4,5
Doskonała
366 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od National Windscreens - Bury
We're happy to hear that our service exceeded what you expected and was efficient. Thank you for your positive feedback!
mobile home service the best!
Mobile home visit to replace front windscreen was quick, easy and a very professional service. Was all done within the hour. I couldn't ask for a better service.
18 sierpnia 2025
Odpowiedź od National Windscreens - Bury
We appreciate your positive feedback. We're happy to hear that our mobile service was quick, easy, and professional for your windscreen replacement. We're glad you had a great experience.
They fitted me in sooner as I'm a…
They fitted me in sooner as I'm a driving instructor and needed car for work. The job was done quickly so very happy
12 sierpnia 2025
Odpowiedź od National Windscreens - Bury
We're so happy we could accommodate you quickly, especially given your profession. We appreciate that you're pleased with the fast service! Thanks for the review.
10/10 Service
10/10 I will be using this centre again if I ever need to. Dropped the car off and pretty much within exactly how long they said it would take it was ready. Very friendly staff. They even took the time to remove part of the dashcam mount which was stuck to the old one and provided more sticly pads for it. They didn't need to do this as I already had another but it's the little thing like this that makes it one of the best.
14 sierpnia 2025
Odpowiedź od National Windscreens - Bury
We appreciate you taking the time to share your positive experience. We're so glad to hear that you were satisfied with our service and friendly staff. It's great to know the extra effort with the dashcam mount was helpful. We look forward to assisting you again in the future!
Great staff
Booking appointment was easy to arrange.Staff greeted me when I delivered my car for repair giving me confidence that a good job would be done.When I collected my car I was more than pleased to see what an excellent job they had done and their advice not to wash the car for four days was helpful.Great job !!. Thank you.
30 lipca 2025
Odpowiedź od National Windscreens - Bury
We appreciate you sharing your experience. We're happy to hear that booking was easy and that you were pleased with the service and the advice provided. It's great to know you were confident in our work and satisfied with the excellent job!
Good job and quality!
24 lipca 2025
Odpowiedź od National Windscreens - Bury
We appreciate your positive feedback and are so glad you are happy with our quality work!
Excellent service from friendly and…
Excellent service from friendly and very competent staff
28 lipca 2025
Odpowiedź od National Windscreens - Bury
We appreciate your positive feedback! We are so happy to hear you received excellent service from our friendly and very competent staff.
Odpowiedź od National Windscreens - Bury
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
very good worker!
4 lipca 2025
Odpowiedź od National Windscreens - Bury
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Great 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍…
Great 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌
15 lipca 2025
Odpowiedź od National Windscreens - Bury
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
The service and fitting was first rate
The service and fitting was first rate, which warrantied a 5 star rating. I only gave 4 stars, however, because it took 10 days to actually get the appointment in the first place!
18 lipca 2025
Odpowiedź od National Windscreens - Bury
We appreciate your feedback and are glad the service met your expectations. We're sorry about the appointment delay. We'll review our scheduling to improve the booking process.
No problems
Turned up on time, guy at the counter spot in. Told me I’d get a call in around 2 and a half : hours. It was 2:50 and all was ready for me. Did everything as asked.
10 lipca 2025
Odpowiedź od National Windscreens - Bury
We're happy to hear that you had a spot-on experience! It's great to know that our service met your expectations and that everything was completed as requested in a timely manner. Thank you for your positive feedback.
Odpowiedź od National Windscreens - Bury
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
New windscreen
The staff were very friendly and helpful and even though I needed a complete new windscreen the whole job only took a couple of hours. They also sorted everything out with my insurance company.
9 lipca 2025
Odpowiedź od National Windscreens - Bury
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
Fast response on booking and always…
Fast response on booking and always quality work carried out.
23 czerwca 2025
Odpowiedź od National Windscreens - Bury
We appreciate your positive feedback! We're happy you experienced a fast booking response and that we consistently deliver quality work.
Odpowiedź od National Windscreens - Bury
We're happy to hear that your experience matched expectations. Thank you for your positive feedback!
The fitters were quick and thorough but…
The fitters were quick and thorough but when looking at windscreen I found the scuttle panel didn’t meet the screen
I don’t know whether it needs to settle
6 czerwca 2025
Odpowiedź od National Windscreens - Bury
We appreciate your feedback and are sorry the scuttle panel doesn't meet the screen. We will investigate this issue to ensure proper fitting and that it settles correctly.If you would like us to look into this, please contact us with your details, at:
CustomerRelations@NationalWindscreens.co.uk
Odpowiedź od National Windscreens - Bury
We appreciate your positive feedback! We're happy to hear that our service was quick, easy, and friendly for you.
Excellent job completed on schedule.
There was a bit of a wait for an available appointment but the fitting centre completed the job on schedule.
The car was returned very clean with no debris at all left behind. Cameras etc all working fine. I waited for rain before reviewing in case of leaks, it then rained a lot but all stayed dry.
Good job done.
30 maja 2025
Odpowiedź od National Windscreens - Bury
We appreciate you sharing your experience. We're happy to hear that the job was completed on schedule and that your car was returned clean. We're glad everything is working well and there were no leaks.
Odpowiedź od National Windscreens - Bury
We appreciate you taking the time to share your positive experience with our fast and on-time service. Thank you.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.