Clear communication and instructions from first contact and right through the job process. Friendly and professional reception at workshop and very high quality of workmanship and care in completing... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 17, Newtown Business Park, Ringwood Road, BH12 3LL Bournemouth, Dorset, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Turned up on time very quick service fully tided up after and left immaculate, but overall not that satisfied with the final product. Windscreen looks great but slightly of centre leaving a gap down o... Zobacz więcej
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It's a shame my review mirror case that attaches to the windscreen to cover the sensors, clips were broken and the cover stuck back on that now keeps falling off.
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Once I had got past the car insurance company and spoke to National Windscreens employees everything went very smoothly. I was contacted before the appointment by the staff member who carried out the... Zobacz więcej
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Informacje dotyczące firmy
- Naprawa samochodu
- również w kategorii:
- Szyby samochodowe
- Warsztat samochodowy
O National Windscreens - Bournemouth
Napisane przez firmę
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Dane kontaktowe
Unit 17, Newtown Business Park, Ringwood Road, BH12 3LL, Bournemouth, Dorset, Zjednoczone Królestwo
- 01202-805-913
4,6
Doskonała
510 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very good job
Friendly staff. Good information from the technician and a very quick job completed much earlier than expected.
7 marca 2026
Odpowiedź od National Windscreens - Bournemouth
We appreciate your positive feedback! We're happy to learn that the staff was friendly, the technician provided good information, and the job was completed quickly.
Odpowiedź od National Windscreens - Bournemouth
We're glad you enjoyed your experience with our friendly staff. Thank you for your positive feedback about our service!
Very smooth from start to finish
Very smooth from start to finish. Team where the car was fixed in Poole were FANTASTIC
13 marca 2026
Odpowiedź od National Windscreens - Bournemouth
We appreciate your positive feedback! We're so happy to learn that you experienced very smooth service. We're also glad the team were fantastic!
Odpowiedź od National Windscreens - Bournemouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Everything was great with National…
Everything was great with National windscreens.
Good communication leading up to the appointment.
The receptionist was very helpful and the technician / fitter was veey knowledgable and friendly.
A great service.
10 marca 2026
Odpowiedź od National Windscreens - Bournemouth
We appreciate your positive feedback. We're happy to hear that you received great communication and found both the receptionist and technician helpful and knowledgeable. We're glad you enjoyed our service.
Odpowiedź od National Windscreens - Bournemouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Great service
Great service. The only downside is that the chip is still quite visible, but it hasn’t cracked so far. Good communication and fast service. I recommend them.
7 marca 2026
Odpowiedź od National Windscreens - Bournemouth
We appreciate your recommendation and are glad our service and communication met your expectations. We're sorry the chip's visibility is still a concern, and we value your feedback.
Very professional
Very professional, kind & polite workers. Very knowledgeable & explained everything to me throughout the whole process. Very quick too. I would use their services again.
5 marca 2026
Odpowiedź od National Windscreens - Bournemouth
We appreciate your positive feedback. We're happy to hear that the workers were professional, kind, and polite and that they explained everything clearly throughout the process. We're also glad it was quick, and we would be happy to help you again.
Poor customer service
The technician was great however the rest of the service was awful, from booking it and being advised that it had to be done in the workshop (which turned out to be incorrect) to cancelling the appointment with less than an hours notice even though booked 3 weeks previously because they only checked the new windscreen an hour before the appointment.
2 marca 2026
Odpowiedź od National Windscreens - Bournemouth
We appreciate you bringing this to our attention. We're sorry to hear about the issues you experienced with the booking and short-notice cancellation, especially after the appointment was made well in advance. We'll review what happened to prevent similar situations. We're glad the technician was great!
all the staff at poole branch was…
all the staff at poole branch was excellent tom did an amazing job and was extremely professional from start to finish he is definitely an asset to national Windscreens
8 marca 2026
Odpowiedź od National Windscreens - Bournemouth
We appreciate your positive feedback. We're happy to hear that the team at the Poole branch was excellent and that you were pleased with the professional service provided.
Odpowiedź od National Windscreens - Bournemouth
We're happy to hear that you had such a positive experience. Thank you for taking the time to leave us this excellent feedback!
Odpowiedź od National Windscreens - Bournemouth
We're happy to hear that your order arrived promptly! Thank you for your positive feedback; we appreciate it.
Odpowiedź od National Windscreens - Bournemouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Odpowiedź od National Windscreens - Bournemouth
We appreciate you sharing! We are so happy that you had great service and found our people very nice.
Very friendly and efficient
Very friendly and efficient. Contact through email and texts before appointment. Highly recommended
20 lutego 2026
Odpowiedź od National Windscreens - Bournemouth
We appreciate your recommendation and are happy to hear that you found our service efficient and friendly, with helpful communication before your appointment.
The engineer arrived on time
The engineer arrived on time, after notify me of the arrival time. Everything was clean and completed professionally and efficiently.
17 lutego 2026
Odpowiedź od National Windscreens - Bournemouth
We appreciate your positive feedback. We're happy to hear that the engineer arrived on time after providing notification and completed everything professionally and efficiently, while maintaining cleanliness.
Great experience
Polite and very helpful phone line . Professional and friendly windscreen technician.
17 lutego 2026
Odpowiedź od National Windscreens - Bournemouth
We appreciate your positive feedback! We're so happy to learn that you found our phone line polite and helpful, and our technician professional and friendly.
The Technician was helpful and friendly…
The Technician was helpful and friendly and the job was done quickly and efficiently.
11 lutego 2026
Odpowiedź od National Windscreens - Bournemouth
We appreciate your positive feedback! We're so happy to learn that the technician was helpful and friendly, and the job was completed quickly and efficiently.
Odpowiedź od National Windscreens - Bournemouth
We appreciate you sharing your experience! We are so happy you were pleased with our prompt and effective service. Thank you!
From start to finish, very easy to have windscreen replaced.
From start to finish, very easy to have windscreen replaced. Professional job for a complex screen, and all working correctly.
30 stycznia 2026
Odpowiedź od National Windscreens - Bournemouth
We appreciate your positive feedback. We're happy to hear that replacing your windscreen was easy from start to finish and that the professional job is working correctly.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.