Booking process was very simple and changes could be easily made. Contact was good and well-maintained in the lead up to the appointment. Service was very quick and straight forward. Report sen... Zobacz więcej
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Lokalizacja
Zmień lokalizację153 Dargan Crescent, Belfast, BT3 9JP Belfast, Northern Ireland, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
National windscreens contacted me within 10 minutes of reporting my damaged screen . They ran through the process of having my screen replaced and gave me a date that worked for me. Had screen replace... Zobacz więcej
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Had a chip in windscreen, first repair cracked t windscreen so had to pay extra for replacement on excess. Maybe busy but appts were approx a week ahead, 2nd guy very grumpy tho I suppose I was only p... Zobacz więcej
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Speedy response to my intial phonecall. Ease of fixing the callout appointment to my place of work. Daniel, the mobile windscreen operative, was very knowledgeable and personable, representing his co... Zobacz więcej
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Informacje dotyczące firmy
- Naprawa samochodu
- również w kategorii:
- Szyby samochodowe
- Warsztat samochodowy
O National Windscreens - Belfast
Napisane przez firmę
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Dane kontaktowe
153 Dargan Crescent, Belfast, BT3 9JP, Belfast, Northern Ireland, Zjednoczone Królestwo
- 028-7100-1054
4,6
Doskonała
427 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful, knowledgeable team
From first contacting the Belfast office the Team had been very good at arranging the correct windscreen and booking an appointment at home that suited me. Work was carried out quickly to a very high standard.
16 lipca 2025
Odpowiedź od National Windscreens - Belfast
We appreciate your positive feedback. We're happy to hear that the team efficiently arranged the correct windscreen and a convenient appointment. We're glad the work was completed quickly and to a high standard.
Service was quick and staff pleasant
9 lipca 2025
Odpowiedź od National Windscreens - Belfast
We appreciate you sharing your experience! We are so happy to hear you received quick service and found our staff pleasant.
Efficient service
Friendly staff and efficient service. Finished before the estimated timeframe given.
8 lipca 2025
Odpowiedź od National Windscreens - Belfast
We appreciate you taking the time to share your positive experience. We're happy to hear that you found our staff friendly and the service efficient.
Odpowiedź od National Windscreens - Belfast
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Quick service
Quick appointment, quick service, very friendly and helpful staff. Great price. 😊
4 lipca 2025
Odpowiedź od National Windscreens - Belfast
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
Lack of customer service
Had a chip in windscreen, first repair cracked t windscreen so had to pay extra for replacement on excess. Maybe busy but appts were approx a week ahead, 2nd guy very grumpy tho I suppose I was only paying for windscreen. No heads up on when they would call on t day, tho did meet me the first time time as I was out walking dogs, done t job but lacking in customer service
3 lipca 2025
Odpowiedź od National Windscreens - Belfast
We appreciate you taking the time to share your experience. We're sorry to hear about the issues with the initial repair and the subsequent replacement. We'll address the communication and customer service concerns you raised to improve our service.
Odpowiedź od National Windscreens - Belfast
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Odpowiedź od National Windscreens - Belfast
We appreciate your positive feedback! We're happy to hear that you were very pleased with our quick, professional, and friendly service.
Odpowiedź od National Windscreens - Belfast
We appreciate your positive feedback! We're happy to hear our staff were very friendly and efficient, and that you were satisfied with our work.
Did a very neat and tidy installation.
20 czerwca 2025
Odpowiedź od National Windscreens - Belfast
We're happy to hear that you were pleased with the neatness and tidiness of the installation. Thank you for your positive feedback!
National windscreens were fine but…
National windscreens were fine but people need to know that even with your no claims protected this WILL make your premium higher
20 czerwca 2025
Odpowiedź od National Windscreens - Belfast
We're glad you were satisfied with the service. Thank you for the feedback.
Wel pleased.
The man came when he said, good job well done and did not waste any time. Well pleased.
20 czerwca 2025
Odpowiedź od National Windscreens - Belfast
We're happy to hear that the service was prompt and efficient, meeting your expectations. Thank you for sharing your positive experience with us!
Excellent from start to finish
Excellent from start to finish. Great customer service.
10 czerwca 2025
Odpowiedź od National Windscreens - Belfast
We appreciate your positive feedback! We're delighted to hear you received great customer service from start to finish. Thank you!
Great job just the repair is still visible but it was clearly explained it might be
Great job and great communication
14 czerwca 2025
Odpowiedź od National Windscreens - Belfast
We appreciate your positive feedback and are happy you were pleased with our communication and service. Thank you!
Odpowiedź od National Windscreens - Belfast
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Odpowiedź od National Windscreens - Belfast
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Everything went as planned
22 maja 2025
Odpowiedź od National Windscreens - Belfast
We are so happy everything went as planned. We appreciate your positive feedback and will keep providing excellent service.
Efficient and helpful following the…
Efficient and helpful following the result of a distressing situation!
19 maja 2025
Odpowiedź od National Windscreens - Belfast
We appreciate your feedback and are glad we could assist you during a difficult time. Thank you.
Odpowiedź od National Windscreens - Belfast
We appreciate your positive feedback! We're happy to hear our service was quick and efficient and that we arrived on time and completed the job.
Very polite and informative repair guy.
16 maja 2025
Odpowiedź od National Windscreens - Belfast
We appreciate you sharing your experience! We're glad our repair representative was polite and informative.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.