Booking process was very simple and changes could be easily made. Contact was good and well-maintained in the lead up to the appointment. Service was very quick and straight forward. Report sen... Zobacz więcej
Reakcja na opinię
153 Dargan Crescent, Belfast, BT3 9JP Belfast, Northern Ireland, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Booking process was very simple and changes could be easily made. Contact was good and well-maintained in the lead up to the appointment. Service was very quick and straight forward. Report sen... Zobacz więcej
Reakcja na opinię
National windscreens contacted me within 10 minutes of reporting my damaged screen . They ran through the process of having my screen replaced and gave me a date that worked for me. Had screen replace... Zobacz więcej
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Had a chip in windscreen, first repair cracked t windscreen so had to pay extra for replacement on excess. Maybe busy but appts were approx a week ahead, 2nd guy very grumpy tho I suppose I was only p... Zobacz więcej
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Speedy response to my intial phonecall. Ease of fixing the callout appointment to my place of work. Daniel, the mobile windscreen operative, was very knowledgeable and personable, representing his co... Zobacz więcej
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Napisane przez firmę
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
153 Dargan Crescent, Belfast, BT3 9JP, Belfast, Northern Ireland, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Gareth was great. No hassle at all. On time and very polite. Top bloke too.

Odpowiedź od National Windscreens - Belfast
Repair carried out professionally and every thing done to high standard.
Also very short wait for appointment, just 2 days after booking..

Odpowiedź od National Windscreens - Belfast

Odpowiedź od National Windscreens - Belfast
Only issue was glass left in car after fitting

Odpowiedź od National Windscreens - Belfast

Odpowiedź od National Windscreens - Belfast
Window for my van was sourced and refitted at my home next morning. Easy to contact, very helpful and replacement fitted within 18 hours. Excellent service.

Odpowiedź od National Windscreens - Belfast
Quick, friendly and efficient. From the first contact the whole process was very straightforward and evryone I contacted very helpful.

Odpowiedź od National Windscreens - Belfast

Odpowiedź od National Windscreens - Belfast

Odpowiedź od National Windscreens - Belfast
Friendly, efficient service provided. Good communication and excellent finished product.

Odpowiedź od National Windscreens - Belfast
Awesome service with work wasn't able to get to them so they came to my work and done the job to an excellent standard

Odpowiedź od National Windscreens - Belfast
A very prompt and efficient response! Very good communication and customer service.

Odpowiedź od National Windscreens - Belfast
Great customer care friendly and helpful able to sit in.a warm waiting area to pass the time while my car was being worked on I was offered a cup of coffee and my pet dog was given a treat by one of the staff and also made extra comfortable with a comfy bed staff were very approachable and patient and well mannered would recommend to anyone who needs car window repairs

Odpowiedź od National Windscreens - Belfast
Very professional and I was always kept informed by means of tracking system as to when the technician would be arriving

Odpowiedź od National Windscreens - Belfast

Odpowiedź od National Windscreens - Belfast
The guys had great communication, fast workers, perfect job done!

Odpowiedź od National Windscreens - Belfast

Odpowiedź od National Windscreens - Belfast
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