So I had the pleasure of dealing with 3 people, Rachel, Janet and Abigail over a period of about a month and I have to say unlike our own government (uk) departments this was an absolute pleasure. Con... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
They get a single star bc 0 is not an option. At the time of posting this review it is March 2026, I requested my birth certificate back in august of 2025. There has been little to no communicati... Zobacz więcej
The website was easy to order exactly what I needed. It was received in a timely manner even though I preferred it arriving in 2 days maybe, but The site clearly states they have no control over the t... Zobacz więcej
We have no internet or computer in home, just smart phones...and sometimes phones win! The process is good, step by step and we like the security built in to prevent identity theft. Some of things req... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At National Records, we believe that everyone has a unique story to tell, and we're here to help you uncover the rich tapestry of your family's history. With our cutting-edge technology and vast database of historical records, we provide an unparalleled opportunity to explore your roots and connect with your ancestors. Our mission is to provide access to the world's most comprehensive collection of family history records, from birth and death certificates to marriage licenses and census data. With over a billion records at your fingertips, you'll have the tools you need to trace your family's lineage and discover the fascinating people and stories that make up your family tree.
Dane kontaktowe
Zjednoczone Królestwo
- nationalrecords.org
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The website was easy to order exactly…
The website was easy to order exactly what I needed. It was received in a timely manner even though I preferred it arriving in 2 days maybe, but The site clearly states they have no control over the time line of the required document being produced/printed. But over all the delivery was great as it was received in less than a week. So just be aware there’s no expedited button if needed in a day or two.
Issue Resolved!
Update.
The process was a bit confusing but I did get someone on the phone. All issues resolved. Refund on the way.
Changing rating.....
Placed order. Site seemed...funky. Called sister and she had already started the process. Went on site 3 days before they charged my card and attempted to cancel. Canceled chatge on card. Spoke to a rep and told them I was canceling and then, then they send me an email saying they can not cancel the order at this time.
Information was uploaded quickly
Information was uploaded quickly. I phone confirmation was done.
First Class service
First Class service! Documents processed immediately. It was a very easy process and the communication was superb. My agent Sacha took care of everything. Will use again.
Reply could be faster
The time is a lie and the price is a…
The time is a lie and the price is a lie. You will be required to do additional work they have not mentioned. You will not find this out until after payment.
Easy to use portal
SCAM!! Don’t fall for it!!!!!
This is a total scam! Charged me almost $200 for a birth certificate and make the process as difficult as possible then refuse to refund you when you request to cancel the order. Still never received the birth certificate so this is 100% a scam and they will steal your money!!
This is bogus
This is bogus. Don't use them. After I paid them online, they sent a form I needed to pay for - in cash - on top of the original payment. In other words, they don't do anything for you except take money then send you to do it yourself in cash. Bogus.
Beware!!
Beware!!! I was totally scammed by this company. I lost not only the ridiculous fee I paid for their service but also wasted 2 months of my time. I chose this company to obtain a copy of my birth certificate only to be told by the state that they were not authorized to provide it. After countless emails and phone calls, they took my money and delivered absolutely nothing but aggravation and loss of precious time. If you need a copy of a birth certificate or other official record, just go through Vital records of that state and avoid being scammed like I was by National Records.
There was some delay
There was some delay, but I finally received records.
The systeme is not difficult to use
Because I am overseas (Switzerland) and there's a big time frame from switzerland and i was able to request the birth certificate of my daughter at 5 AM in switzerland otherwise since i work it would be complicated to call the USA directly
Great service- but some appreciation of…
Great service- but some appreciation of British time zones would be better. The call at 11pm UK time when we were just dropping off to sleep to ask for feedback on a death certificate copy was particularly unwelcome.
Very impressed with how quickly I…
Very impressed with how quickly I received the document, after they collected all necessary info of t
So much better than I expected
So much better than I expected. I had lost my birth certificate for decades, and I was relieved to find out there was an organization that could actually track down and provide a copy of the document. I was expecting a morass of bureaucracy and red tape. To my surprise the website was very easy to navigate, very clear about the legal issues, and easy to input the details. The processing time was quite reasonable, and the address confirmation requirement was less onerous than I thought, and was processed quickly. Whoever devised this service and its processing format is obviously someone who has empathy and sympathy for we ordinary people who are not used to filling out complicated forms online.
My wife used a different service and it…
My wife used a different service and it took 4 weeks longer to get her birth certificate.
Very prompt and smooth process.
It was very nice experience received…
It was very nice experience received everything on time and also got some good help from Ms Donna and Ms Sacha . Highly recommend the service .
I was so impressed how quickly I got my…
I was so impressed how quickly I got my necessary documents. I did have trouble uploading front and back of my drivers license and they were awesome about making sure i got that handled. They walked me through it and I received my documents way quicker then i had anticipated. I highly recommend you use their services. Thank you to the national record team from making this part of my wedding needs easy. Much gratitude and respect to you all.
Expensive
By actually responding to people. When they try and contact you.
Update: By leaving a review, I finally received a response and got my money back. However, they are charging 4x the amount it would cost to get records by other companies.
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