We always order our Reznor Surface Mounted Ceiling Heaters from National Heater Shops and find them to be reliable with fast delivery. On our last order, they didnt arrive on the day we requested, we... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Spoke to the Trade Gear about a requirement I had for a heater for my garage. Spoke to a couple of helpful staff, the chap who advised me on the best heater was a chap called Chris, he went above and... Zobacz więcej
Ordered an Elite Bio Cooler from Chris, great customer service and great product. The delivery was next day as well, would definitely purchase from them again.
Reakcja na opinię
Please beware. Once you purchase something from this website, you will be added to a mailing list, whether you give permission or not. I purchased something over a year ago. I am still receiving mark... Zobacz więcej
Informacje dotyczące firmy
- Dostawca urządzeń grzewczych
- Dostawca systemów klimatyzacji
- Dostawca sprzętu
- Dostawca sprzętu rolniczego
- Producent sprzętu wentylacyjnego
Napisane przez firmę
We supply a wide range of climate control products for domestic, commercial & industrial use. No matter the season, we offer suitable products to keep your home, office, shop, restaurant or warehouse comfortable. Our range includes electric, gas and diesel powered space heaters, portable air conditioning units, evaporative coolers, industrial fans and dehumidifiers. Our prices are extremely competitive and we deliver nationwide.
Dane kontaktowe
Zjednoczone Królestwo
- nationalheatershops.co.uk
4,0
Dobra
265 recenzji
Odpowiada na 70% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Spoke to the Trade Gear about a heater for my garage
Spoke to the Trade Gear about a requirement I had for a heater for my garage. Spoke to a couple of helpful staff, the chap who advised me on the best heater was a chap called Chris, he went above and beyond to help ensure I ordered the most appropriate heater. Great fast service, thanks again!
30 kwietnia 2026
Opinia niezależna
Fast and speedy response to my enquiry
Fast and speedy response to my enquiry. Very helpful and will be returning - Chris Dursley handled my enquiries
Sue - PCE Ltd
28 kwietnia 2026
Opinia niezależna
Odpowiedź od National Heater Shops
Thank you so much for taking the time to let us know about your speedy delivery and wonderful service from Chris!
Chris Dearley
I dealt with a very attentive contact called Chris Dearsley who translated my complicated dehumidifier domestic issue into a simple to understand new purchase. These are the best I have contacted & deserved 5 stars
30 kwietnia 2026
Opinia niezależna
Odpowiedź od National Heater Shops
That is great to hear George, we are glad we could help.
Thank you for taking the time out to leave us a 5 star review!
Reznor Ceiling Heaters
We always order our Reznor Surface Mounted Ceiling Heaters from National Heater Shops and find them to be reliable with fast delivery. On our last order, they didnt arrive on the day we requested, we spoke to Chris Dursley who was very helpful in resolving the matter for us, they arrived the next day. Thank you Chris for your help.
23 kwietnia 2026
Opinia niezależna
Odpowiedź od National Heater Shops
Thank you for your continued business Tracey. We really appreciate you taking the time out to leave us a review :)
Excellent service backed up by prompt…
Excellent service backed up by prompt delivery and friendly staff. I was looked after by Chris Dursley
25 lutego 2026
Opinia niezależna
Odpowiedź od National Heater Shops
Thank you so much for taking the time to let us know about your speedy delivery and wonderful service from Chris!
Amazing service as always!
Amazing service as always!
I have dealt with Chris at NHS many times over the years and nothing is ever a bother.
Super helpful and always polite.
Not a bad word to say about the company and staff!
29 kwietnia 2026
Opinia niezależna
Odpowiedź od National Heater Shops
Thank you for the feedback Macy. It is great to hear of your experience with our staff. We really appreciate you taking the time out to leave us a review.
Ordered an Elite Bio Cooler from Chris
Ordered an Elite Bio Cooler from Chris, great customer service and great product. The delivery was next day as well, would definitely purchase from them again.
29 kwietnia 2026
Opinia niezależna
Odpowiedź od National Heater Shops
Hi Callum,
Thanks for taking the time to leave us a review.
We are really pleased to hear of the great service from Chris and we look forward to supplying you again in the future.
Brilliant Service
Brilliant Service, the technical assistance prior to sale was outstanding, and the Powrmatic Vision 3.1 is now installed and working perfectly. Thank you so much to Chris and the team. JT
10 kwietnia 2026
Opinia niezależna
Odpowiedź od National Heater Shops
Thank you for the feedback. It is great to hear our technical sales team were able to help you when purchasing one of our products. We really appreciate you taking the time out to leave us a review.
Great service and good delivery
3 kwietnia 2026
Opinia niezależna
Odpowiedź od National Heater Shops
Thank you for the feedback Adam, we really appreciate it :)
Poor customer service options
Dehumidifier failed after 8 months and only occasional use. Phone rings out and no one manning the online chat to help. No other options to get in touch or send a message.
Update: it was Thursday I called, not a weekend or a bank holiday. I ended up going direct to the manufacturer who are now dealing with the problem directly, no thanks to heater shops!
6 kwietnia 2026
Opinia niezależna
Odpowiedź od National Heater Shops
We are very sorry to hear you are disappointed with the service you have received from us. Please note that we are not open on weekends or bank holidays.
I am happy to investigate the issue you are having with your dehumidifier if you can share some further information by emailing: support@nationalheatershops.co.uk
Thank you.
Spammers
Spammers
I haven't ever used this company but they got my email address from somewhere and spam me with offers
27 lutego 2026
Opinia niezależna
Odpowiedź od National Heater Shops
We’re sorry to hear this has been your experience. We take data protection and marketing permissions seriously and only send marketing communications where consent exists or where permitted under legitimate interest. That said, if you’ve received emails in error, we absolutely want to fix that. Please contact us directly with the email address involved and we’ll ensure it’s removed immediately.
Avoid buying from them
Avoid buying from them
When you have a problem they will still charge you money specially if you do a retun
We bought 3 phase heater
Plugged it in but was not working
retuned it after a lengthy emails and phone calls they charged us 25% because we retuned it
It was fualty but they said its not
5 stycznia 2026
Opinia niezależna
Odpowiedź od National Heater Shops
We are very sorry to hear you are disappointed with the service you have received from us.
Once goods are returned to the manufacturer, they undergo a full inspection to find any faults. Upon return of your item, the heater was found to be operating as it was designed, and the output was within specification.
If you would like to discuss this further, please contact our team and we would be happy to go through this in further detail.
Exceptional service
Exceptional service. My dehumidifier failed after 17 months. Called and spoke with Chris from NHS, who arranged a call back from Vybra Solutions. Paul from VS arranged a replacement unit the following day. Great to actually speak with people who recognises customer satisfaction.
27 stycznia 2026
Opinia niezależna
Odpowiedź od National Heater Shops
Thank you for taking the time to leave such a detailed review, Gary. We’re really pleased Chris and our supplier Vybra Solutions were able to arrange a swift replacement for you. We agree, being able to speak to real people who care about customer satisfaction still matters. Thanks again for choosing us.
death by spam!
Sick to death of receiving spam emails from the company and it's sister websites. I've never used this website or any others, so where the hell did you buy my data from?
21 stycznia 2026
Opinia niezależna
Odpowiedź od National Heater Shops
We’re sorry to hear this has been your experience. We take data protection and marketing permissions seriously and only send marketing communications where consent exists or where permitted under legitimate interest. That said, if you’ve received emails in error, we absolutely want to fix that. Please contact us directly with the email address involved and we’ll ensure it’s removed immediately.
No plug on heater!
The heater came with no plug attached 🤷♂️
Now I have to source the right connector and get a qualified electrician to install it, at my own cost, because it's for commercial use.
There was no warning of this on the website or in emails. Absolutely ridiculous!
14 stycznia 2026
Opinia niezależna
Odpowiedź od National Heater Shops
Thank you for your feedback. Many commercial heaters are supplied without a fitted plug as standard, as they are designed for hard-wired installation by a qualified electrician in line with commercial regulations. That said, we acknowledge your point regarding clearer pre-purchase information, and we’re reviewing how this is communicated on our product pages to avoid surprises. If you’d like to discuss options or alternatives, please contact our team.
Excellent customer service and quick delivery
This is the second time I have used this company, and as always the service and delivery times have been great. The items always come well packed, and I must commend Chris Dursley for giving excellent customer service as always. Thoroughly recommended!
21 stycznia 2026
Opinia niezależna
Odpowiedź od National Heater Shops
Thank you for your continued support, Neville. We really appreciate you coming back to us and for highlighting Chris’s customer service. Great to hear everything arrived well packed and on time. We look forward to helping again in the future.
Chris Dursley was extremely helpful
Chris Dursley was extremely helpful. I requested a VAT invoice and received a prompt response, with the issue resolved quickly.
Many thanks for the excellent support.
20 stycznia 2026
Opinia niezależna
Odpowiedź od National Heater Shops
Thanks very much for your kind words, David. We’re pleased Chris was able to resolve the VAT invoice promptly for you. We’ll be sure to pass on your feedback.
Chris was very helpful in both the…
Chris was very helpful in both the ordering process and subsequent follow up helping resolve an issue
14 stycznia 2026
Opinia niezależna
Odpowiedź od National Heater Shops
Thank you for your review, Lisa. We’re glad Chris could assist both during ordering and with the follow-up. If you need anything further, we’re always happy to help.
First time ordering.
First time ordering.
Placed the order online and my heater was delivered in 2 days.
I received a call from the driver 30mins before delivery which was very helpful so I could dart home.
I don’t really leave reviews but this seemed justified
I called to gain an invoice and spoke to the sales man who sorted it on the call
Thanks again
Jean
8 stycznia 2026
Opinia niezależna
Odpowiedź od National Heater Shops
Thank you, Jean, especially for taking the time to leave a review. We’re pleased everything went smoothly from delivery through to invoicing, and we appreciate your support.
Great service!
Great customer service, answered my calls promptly. Heater arrived quickly and with no issues 👍
15 stycznia 2026
Opinia niezależna
Odpowiedź od National Heater Shops
Thanks Jeff! We’re glad you received prompt support and that your heater arrived without any issues. Much appreciated.
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