UK National Lottery Recenzje 

I play the National Lottery regularly and find its current prize notification emails increasingly irritating.

The email simply says that I have “won a prize”, requiring me to log into my account to discover what I have won. Repeatedly, the “prize” turns out to be £1.

There is no obvious reason why the amount cannot simply be stated in the email. Other lottery operators manage to do this perfectly well. At the very least, a £1 win could be described as a “small prize”.

Instead, the current wording gives the impression that these emails are being used as an engagement device to encourage customers to return to the website and log in, even when the amount won is trivial.

I have complained directly to the National Lottery about this. I am also clearly not alone, as many other customers have raised exactly the same issue.

If I have won £1, just tell me I have won £1. Don’t make me log in to find out.

The new prize breakdown is an insult. You got better prizes when lotto was first launched. Fortunately there are other lotto’s I can take a chance on instead

They are advertising cashback on entries to Saturday's lotto draw. I chose the 2 lines required and pressed continue, then the review dialog box came up asking me to review and buy, but the button to actually buy and enter the draw wasn't there. I think this is a SCAM, to get you to on the site but obviously they don't want too many people getting the cashback. If you can't trust the national lottery who can you trust.

It's time to stop paying my money into the National Lottery. I've been doing it since it began, thirty-two years ago, and always enjoyed it. Two & a half years ago, it was taken over by a new company, and they bug*ered it up. They tried to fob us off with 'you have more chances of winning', but the prizes have been reduced in value. I cannot be bothered logging in again, just to hear I've won £1! And as for the Powerball nonsense, do Allwyn think we're stupid? Firstly, whilst I'm happy to share the odds of Euromillions with Europeans, I'm not getting involved in an American game. And as winners only get paid over 30 years, why would anyone over 45 bother playing? Essentially, I no longer enjoy playing the National Lottery, so when my current tickets run out, I'm finished, and it's Allwyn Entertainment's fault. Best of luck...

I've played the on line instant win games for a couple of years .Once you never lost much or broke even .Now on average you have to spend £100 to win £5 .As the government take a big chunk of the profits its got 100 times worse under Labour .Every other online gaming company pay out 60 -70 % more than the National lottery .Also you have absolutely no chance of winning the grand prize .This lottery is ran like a Mafia big fixed earner

What a total rip off... I won £1 haha what a joke. Not worth playing anymore.

Really so unimpressed, got 3 numbers tonight with the old system you win £30. On a must be won day it doubled if nobody won the jackpot. Tonight with the 2 draw system I got 3 numbers in the first draw and won £10. Any one can work out that even if the prize money is halved because of the 2 draws it should have been £15. The jackpot was not won on the first draw but was on the second. It's a joke now.

Another outfit off gangsters. On the national lottery app slots especially the cash bolt £10 play. Never win and thats the truth. Last 2 days ive lost £150 and you get nothing. Is it any wonder Richard Bronson wanted too take it over, gangsters, hoods and thieves the national lottery is.

Useless, everytime I go to play I cannot deposit funds, it simply freezes, absolute shower of shite

What a complete rip off,all those loyal players who have played it since it started had their chances of winning dashed by adding 10 more numbers,making the chances of matching 6 numbers 45,000,000 to 1 from 14,000,000 to 1,absolutely disgusting. So let's say most"picked" numbers are birthday numbers,their chances dropped straight away. To add to this they doubled the ticket price. A lot of the prizes are set,like the 5 numbers plus bonus ball set at 1,000,000. If people actually knew where their so called "good causes" money was going they definitely wouldn't play.just to top it off it is owned by a Czech billionaire.

It isn't exactly what went wrong this time! It's about how the lottery encourages people to think big but play small. That idea tells you that your chances of winning anything meaningful are next to nothing. It is also alleged elsewhere that lottery money is going to 'charities' that help illegal immigrants to 'get into the UK.
I think the pension fund that gets its money from the lottery is immoral. Who dares wins??? Money goes to money. The fact that this country is in such a terrible mess should draw attention to the main recipients - The Arts, yes they are important but why on earth don't we divert more money to GENUINE need of UK citizens? The UK is unable to support itself and here we have something sucking money away from those who need it most. I know, you don't have to gamble......

Absolutely brilliant cunning strategy, took me a while to figure out or was it inspiration from above,,,,,
Lottery UK, health lottery, thunderball, Powerball, Irish lottery,,,,,, all sharing the same numbers between them, as though all lotteries have diversified and the unsuspecting public is unaware of this illegal play , according to A.I Gemini,, if you have played to be in one game like a national lottery or euro or any that advertise a 1 game format but actually they are using all the income generated from the various lotteries and then using an algorithm to benefit their outcome or explicitly for their outcome not yours,,,, anyway if you think you're against 1 game, you're not ,,, and I'm betting the government and gambling com know because they never investigated the lottery or even if anonymous winners exist in the numbers they claim

IF I COULD GIVE IT ZERO STARS I WOULD. DISGUSTED IN THIS LAST DECISION TO GIVE AWAY A THIRD OF THE PRIZE MONEY AND WHO WANTS TO WIN A POUND WHEN IT COSTS TWO POUNDS TO PLAY!
IT HAS JUST PROVED THAT THEY ARE CHOSING THE NUMBERS AS HOW MAY 50 AND 40 NUMBERS COME OUT FROM TWO DRAWS EVERY WEEK. SERIOUSLY FIXED NOT TO PAY OUT MANY BIG PRIZES ANYMORE NOT WORTH PLAYING NOW!

I bought an online instant win card and it clearly showed a number which matched one of the winning numbers with a payout of £1k. It did not pay out instead it showed the "better next time" usual blurb. When I rang to complain this "Keetna" told me that the ticket's serial number was showing it wasn't a win - was not listening nor cared that itxwas a winning game. Someone/something has made an error stating the number of the ticket states non-winner! I have now escalated this to the complaints dept. Hopefully someone with a brain can see the error and pay me monies owed. Interesting that the first thing they ask you us " did you screenshot it? " I did but it hasn't made any difference??! Have to wait and see what happens now if I'm still not satisfied I will be taking it to their regulatory body and local news.

I really dislike the new format for the national lottery. It is very demoralising and it also seems that there are fewer winners than before. i also find the £1 prize a waste of time and would rather have the free lucky dip as before.I reckon few people will even bother to 'cash-in' on it.

Why ruin what was already good and functional? I don't understand. Nobody I speak with likes the new format.

Like all the reviewers I was reluctant to give it even 1 star. Since they changed it to a 2 lines draw they have boxed clever in that they think that people believe they have a better chance of winning which is complete rubbish. The chances of winning anything is lesser and more so to win £1 for a £2 deposit is more than insulting it's diabolical and to add to that like many reviews have pointed out, I'm not paying into this to support the very people ( illegal immigrants) that are already taking what we have lived and worked for all our lives in this country. So national lottery get a grip and stop penalising the very nation that made you what you are today. 😡

Well i was already a bit teed off with the lottery after a couple of wins of £1 for a £2 stake. What sort of a prize is that?
Now i hear they have given over a hundred million to illegal immigrant causes. I am therefore cancelling my account with them (if that is possible) and will be doing only recognised charity lotteries in future

Would give 0 if i could. Balance showing as negative despite depositing money. Contact page next to useless, complaints form crashes.

Well done. You appear to have won the award for how not to run a website and app comoany

unbelievably terrible. theyre claiming its to make more winners but its doesnt mean the moneys gone up. it now means there's double the chance to spread it around so everyone gets less. who the hell wants to win a pound when its £2 a ticket. might as well go and play the tipping point style games down the arcades.

The new 2 draws per bet system results in a new low return of £1 for a £2 bet, 50% less than before. Along with other dodgy new games the site is a messy, cynical ruse to rip us off. Even at the bookies a win will get your bet back. Corporate trash. This is a no star review.